Qui utilise Gather ?

Gather est un logiciel cloud qui aide des milliers de restaurants, d'établissements et de traiteurs à gérer leurs événements privés, leurs banquets et leurs activités de traiteur, du moment où un client envoie une demande jusqu'au jour de l'événement.

Description de Gather

Gather permet aux entreprises de traiteur de toutes tailles de gérer et de développer des événements réussis. C'est pourquoi les traiteurs indépendants, les grandes chaînes de restauration, les food trucks, les groupes hôteliers et les établissements privés utilisent Gather pour dynamiser leurs événements de restauration. Des restaurants-concept soutenus par des fonds privés aux restaurants primés de James Beard, l'éditeur est fier de servir de point d'ancrage entre la direction, les équipes événementielles et leurs clients.

Informations sur Gather

Gather

http://gatherhere.com/

Fondé en 2012

Prix de Gather

Gather n'est pas disponible en version gratuite et ne propose pas d'essai gratuit.

Version gratuite

Non

Essai gratuit

Non

Déploiement

Cloud, SaaS, web

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Service de support permanent (réponse directe)

Support en horaire de bureau

En ligne

Gather - Fonctionnalités

Logiciels de gestion commerciale viticole
Facturation
Gestion des caves
Gestion des clubs d'amateurs de vin
Gestion des commandes
Gestion des stocks
Gestion des tonneaux
Gestion des vignobles
Point de vente (PDV)
Suivi de la production
Billetterie
Budgétisation
Conférences/Conventions
Enquêtes et feedback
Gamification
Gestion des badges
Gestion des bénévoles
Gestion des expositions et des fournisseurs
Gestion des parrainages
Gestion des réservations groupées de chambres
Mariages et fêtes
Promotion sur les médias sociaux
Calendrier des événements
Confirmation et rappels
Gestion de site web
Gestion des listes d'attente
Gestion des participants
Gestion des réductions et des coupons
Gestion du marketing
Inscription en ligne
Paiements en ligne
Promotion sur les médias sociaux
Comptabilité intégrée
Facturation
Gestion de table
Gestion des cuisines
Gestion des employés
Gestion des listes d'attente
Gestion des menus
Gestion des réservations
Gestion des stocks
Point de vente (PDV)
Rapports et analyses
Facturation
Gestion des clients
Gestion des contrats
Gestion des participants
Gestion des produits alimentaires
Gestion des ressources
Gestion des réservations
Gestion des ventes
Gestion des événements
Gestion du personnel
Installations multiples
Contrôle de qualité
Facturation
Gestion de la distribution
Gestion des commandes
Gestion des fûts
Gestion des recettes
Gestion des stocks
Planification de la demande
Suivi de la production
Base de données de clients
Booking Management
Facturation
Gestion des banquets
Gestion des calendriers
Gestion des commandes
Gestion des contrats
Gestion des cuisines et des menus
Gestion des devis
Gestion des installations
Gestion des recettes
Gestion des serveurs
Gestion des stocks
Gestion des événements
Étude des coûts

Avis sur Gather

Afficher 5 avis sur 172

Note globale
4,6/5
Facilité d'utilisation
4,7/5
Service client
4,7/5
Fonctionnalités
4,4/5
Rapport qualité-prix
4,5/5
Robin G.
Director of Events
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 14/12/2017

"Wow! This was a lifesaver."

Commentaires: TIME! I have recommended this product to at least 4 companies and I know two have signed up. The benefit I get is that my guests can see their proposal in real time and it's speedy so contracts can get signed quickly.

Avantages: I love how user friendly this software is and how it is so easy to navigate. I like how we can generate a report with multiple pages at one time. The filtering options make it very convenient for me to review each of the restaurants at a single time.

Inconvénients: It's a small thing...but when I am in a booking and I want to change some contact information on a booking contact, I have to go to another screen, which is fine, but I can't go right back to the booking I was working on. I have to find the booking again in the big list. BUT, everything else works so great for us.

  • Provenance de l'utilisateur 
  • Publié le 14/12/2017
Kathryn B.
Sales and Marketing Director
Produits alimentaires, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 30/07/2019

"Gather is the ONLY program for me! "

Commentaires: I am saving so much time using this software with clients. Half the time it used to take me to send contracts.

Avantages: Gather is the best software to use for private dining, the ease of use is like no other! You can use it on the app, computer, tablet etc... it is very easy to develop files to save on the software and send contracts to clients. Once you train your staff their are very little questions that follow because of the ease of use with this product. Clients also love it because it leaves less back and forth with contracts and they can do everything they need from the form you send them. The software also works with your email and you're notified on the home screen and via our work email. They're constantly upgrading and using new integrations as well.

Inconvénients: This is not a con because I don't know if this is possible, but if Gather could find a way to integrate with Open Table so contracts update to that software it would be amazing. I am not a computer programmer so I have no idea if that's possible, but really their are no cons with Gather.

  • Provenance de l'utilisateur 
  • Publié le 30/07/2019
Jennifer R.
Sales Director
Hôtellerie, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    3/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 12/05/2020

"First and most recent product of choice"

Commentaires: Great experience. Their customer service is almost immediate.

Avantages: I have used this product in three different roles. The first I pioneered the purchase and set up, in the second I assisted in swapping from this product a different one and now I am back in this progam again. This product is the fastest and easiest to use of all of the leading companies.

Inconvénients: There needs to be greater reporting capabilities to compare past data and current trends. There are ways to work around this but they take a little longer.

  • Provenance de l'utilisateur 
  • Publié le 12/05/2020
Timothy R.
Manager
Hôtellerie, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    1/5
  • Facilité d'utilisation
    1/5
  • Fonctionnalités
    1/5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 20/08/2017

"Extremely bad customer service, buggy software"

Commentaires: Even though we gave them notice of cancellation after about 9 months they have twice charged our card for renewals which are not valid.

Avantages: Generally the contract feature was fine. We liked executing contracts on line even though the contract tool did not have all of the client info required

Inconvénients: Regarding our disappointment with Gather I would point to the following – all of which I have reflected to your support people and none of which have been acted on:

Your IOS app seems to be able to send messages to clients and it does seem to be able to send templates but not free-form messages. Yet it often leads the user to believe a message has been sent when it has not
About 45 days ago new inquiries stopped showing up in your new messages list – your support people insisted this was not a change but it was. It seems logical that new leads would be the most important new messages
I asked you to make all the numbers and metrics on your Home page hyperlinked, but you have not. If I see I have two new leads I can click on that number and it takes me to the new leads. If I see I have one new contract signed, the numeral “1” is not hyperlinked and I have to search for the new signed contract.
It is difficult or impossible to add a second client contact name but in the wedding business it is pretty normal to have at least two client counterparties. Yes I know about the “onsite” contact but that is not a default email recipient. Look at the confusion that appears in some proposals.
Your proposals are not properly itemized and clients do not seem to notice that I have attached a “BEO” which is not a term I could define for you. Look at both “xxx” and “xxx” as examples of proposals where they thought we got the price wrong but they don’t see the security deposit because it is not itemized in the proposal.
It is completely ridiculous that the client could sign an e-contract without being forced to enter and validate their address, phone, full and correct name, etc. Our normal course is we get a contract signed and then we chase down the additional information required to actually have a contract with the Zenith Additional Information form. This is cumbersome and probably not legally defensible. I want the client to execute the contract having filled in and validated their complete contact info

  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 20/08/2017
Utilisateur vérifié
Assistant General Manager
Sports, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 09/04/2020

"Gather Rocks for Event Planning!"

Commentaires: From the get-go, the Gather team has been a pleasure to work with. Their representatives were very well informed and knew their products, helping me make a decision to switch over to them. They helped me set up the program, and input all of the information, and they respond almost immediately any time I have a question.

Avantages: This program has turned our event planning into a very easily streamlined business. It is so easy to book groups, send menus, send invoices, and even collect payment. The calendar portion makes it to where I can have my entire staff have access to seeing when dates are booked, without them seeing any other details, so they don't have to come to me to ask if a date is available. It also makes it very easy to track clients and to use as a database.

Inconvénients: There are just a couple tweaks that could be made to make the mobile app a little more user friendly, but all in all, it is a great program.

  • Provenance de l'utilisateur 
  • Publié le 09/04/2020