Pour qui ?

AgileField helps mid-market field service companies including industries like: construction, energy and utilities, transportation, automotive, facilities management, and cable telecommunications.

Notes moyennes

6 avis
  • Note globale 4.5 / 5
  • Facilité d'utilisation 4.5 / 5
  • Service client 4.5 / 5
  • Fonctionnalités 4.5 / 5
  • Rapport qualité-prix 4.5 / 5

Informations sur le produit

  • Version gratuite Non
  • Version d'essai gratuite Non
  • Déploiement Cloud, SaaS, web
    Mobile (iOS natif)
    Mobile (Android natif)
  • Formation Formation présentielle
    Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Service de support permanent (réponse directe)
    Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • AgileField
  • http://www.agilefieldinc.com/?mobilelogix
  • Fondé en 2011

En savoir plus sur AgileField

AgileField is a cloud based, flexible platform and mobile application for field service management. Quickly and easily get the right technician, with the right equipment and the right materials to the right location to complete each job. Use the system for scheduling and dispatch, managing work orders, inventory and asset management, automatic notifications, customer portal, GPS and time tracking, contract management, reporting, and integrations with CRM, ERP and accounting systems.

AgileField - Fonctionnalités

  • Accès mobile
  • Base de données de clients
  • Facturation
  • Gestion des centres d'appel
  • Gestion des contrats
  • Gestion des ordres de travail
  • Gestion des stocks
  • Gestion des techniciens
  • Gestion des tâches
  • Planification
  • Portail libre-service
  • Routage
  • Suivi de l'historique des services
  • Suivi des tâches
  • Accès mobile
  • Base de données de contacts
  • Devis
  • Expédition
  • Facturation
  • Gestion des contrats
  • Gestion des ordres de travail
  • Gestion des stocks
  • Planification
  • Recouvrement des paiements sur le terrain
  • Routage
  • Signature électronique
  • Suivi de l'historique des services
  • Suivi du temps en ligne
  • Budgétisation et prévision
  • Gestion des recrutements
  • Gestion des sous-traitants
  • Gestion du cycle de vie des employés
  • Main-d'œuvre variable
  • Planification
  • Pointage
  • Projection du travail
  • Suivi des compétences
  • Évaluation des performances

Avis les plus utiles sur AgileField

This software is easy to use and our setup process was great! The team is very helpful and training

Publié le 29/05/2018
Brandon J.
Plant Manager
Produits chimiques, 1 001-5 000 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We are able to add custom fields and turn features on or off based on our business. The mobile app is really easy to use and the setup process was great! It also integrates to our accounting software to it's like everything is in one system.

Avantages: We are able to add custom fields and turn features on or off based on our business. The mobile app is really easy to use and the setup process was great! It also integrates to our accounting software to it's like everything is in one system.

Inconvénients: I have no dislikes at all. We wish it were able to take credit card payments in the field, but I think it's something they have coming out this year.

The platform for the program is great, and has endless opportunities for our business

Publié le 19/12/2017
Mark Z.
COO
Automobile, 51-200 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
4 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: The foundation of the program, that allows interaction between office and technician. There seems like endless oppportunities to customize the program to meet our needs more directly.

Inconvénients: 1. Complicated to customize
2. The system misses some of the simple items, things that are easy should be easy.

User friendly, great tech support and customer service,

Publié le 28/03/2018
Gintaras G.
Software Engineer
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
4 / 5
Support client
4 / 5
Rapport qualité-prix

Avantages: User friendly, great tech support and customer service, marketing system is very good and provides far more than most CRM's that include that capability. Many of the point features in various products are available here and well integrated in an easy to use interface

Inconvénients: Everyone that was helping us is now gone. They gave us new support people and new leadership. The current team doesn't seem to understand the product or our industry.

Great Software!!

Publié le 09/11/2017
Betsy R.
Administrative Assistant
Construction, 13-50 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
Source : SoftwareAdvice
4/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We have started using it a while ago and are very pleased !

Avantages: User friendly, great tech support and customer service, marketing system is very good and provides far more than most CRM's that include that capability. Many of the point features in various products are available here and well integrated in an easy to use interface

Facility Retail Field Services

Publié le 13/08/2015
Dawn M.
Director
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
Fonctionnalités
5 / 5
Support client
Rapport qualité-prix

Commentaires: We use this product for in the field and in shop repair both. As a replacement for three other products we were using to combine into one. It gives us our clock time from the field for techs, allows our customers to submit and track their own work orders, and scales well for us. We serve large retailers looking for same day, recurring and preventive service

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