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Employee Navigator
Description de Employee Navigator
Employee Navigator est un logiciel de gestion des avantages sociaux, des ressources humaines et de la conformité destiné aux courtiers et à leurs clients. Avec Employee Navigator, les courtiers peuvent désormais offrir à leurs clients une solution unique pour tout gérer, de l'administration des avantages sociaux à l'intégration en passant par les congés payés. Mieux encore, le système est en libre-service. L'éditeur a pu réduire les coûts de la technologie de plus de 90 %, offrant ainsi une technologie de premier ordre à chaque courtier et employeur aux États-Unis.
Qui utilise Employee Navigator ?
La gamme de clients de l'éditeur compte de 10 à 10 000 solutions.
Employee Navigator ne vous convainc pas tout à fait ?
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Employee Navigator
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Avis sur Employee Navigator
Employee Naviator is hard to beat... but could be slightly better for brand new users
Commentaires : Employee Navigator is the Microsoft for employee benefit management. There isn't a setup or situation that this software can't handle. Being one of the largest software solutions of this space, its already connect to tons of insurance companies. It feeds data instantly and stays up to date as data changes. Portals include, other vendors, broker, employer and employees. This makes it easy to keep good communications.
Avantages :
I love how this software is built for any situation. Crossing state lines, different pay rates, different classes, different plans offerings and on and on....
Inconvénients :
As a brand new user, you will feel overwhelmed creating you new groups. The new user training/tutorials could be a little better. Make the training more predominant to new users. Also, offer 24 hour coaching for those learning the system for the first time.
Best Benefit Administration System Ever!
Commentaires :
Employee Navigator has been a job saver. I would not have continued in my current role if we had not implemented Employee Navigator.
The time it takes to complete an OE close out has been cut down from 1-2 days to less than an hour.
I used to spend a week or more on ACA reporting for just one client. This year I completed the ACA reporting for 3 clients in less than an hour.
Employee Navigator has made my work so much more efficient. Thank you!
Avantages :
The support we received when we first started building our clients on Employee Navigator was amazing. The builders were patient, knowledgeable and provided great instruction. The on-demand training is great for when we need to refer back to something or need to build something for the first time.
Inconvénients :
I often have trouble finding information on the Help Center, but it's probably user error. I can always reach out to the Support Center and a very helpful tech will send me the information I need.
User Friendly, Efficient, Transparent!
Commentaires : Our company has utilized Employee Navigator for a few years now and we appreciate how user friendly it is. The information provided to employees regarding their benefits and PTO is transparent and easy to locate. No complaints here!
Avantages :
The dashboard is set up to conveniently find what you are looking for. Whether it is benefits, PTO tracking, reporting, etc. Also, the process to add a new hire is easy to follow.
Inconvénients :
So many reporting options, it is sometimes tough to decipher which report I need to pull in order to find what I am looking for. Although, this is not necessarily a bad problem to have!
Dashboard and reminders not so great
Commentaires : I wish it was more exception based action oriented vs you having to log in daily to see if you have to do something. The Wall notifications don't tell you if you have to act, but just that something happened. You don't know if it is a benign notification or actionable until you poke around in the software and figure out if something needs done, it doesn't tell you What needs done.
Avantages :
Overall layout is fresh looking and has functions that act as a wizard to walk you through adding a new employee or termination.
Inconvénients :
Notifications and when to take action. Awful experience. We didn't know to approve insurance for an employee after they made changes, nothing notified us clearly that we had to act so the employee ended up getting denied benefits being past the open enrollment period. EOIs pending is not helpful since we can't take action until there is approval or denial. This section should alert there is approval.or denial. It is completely docsonnected from the process, you have to wait for an email then just know to go in and change the setting. Otherwise, you constantly have this long list of EOIs pending that you can't act on but it constantly makes you think you have outstanding items.
Alternatives envisagées précédemment :
Employee Navigator - we LOVE it!
Commentaires : We have solved the business problem of making small errors with data. In the past, we were looking at paper applications and putting the data in the Carrier portals. It is so easy to misspell a name, or not know how to spell a name based on the poor handwriting, but this is no longer a problem since the new hire employees are putting the data in themselves. It has also solved a problem with being able to easily run reports. The payroll deduction calculation is invaluable to our clients. We also use a report to cross-check enrollments with the current invoice produced from the Carriers. Open Enrollment changes have never been easier to track.
Avantages :
I love that all enrollments and terminations are paperless and EASY to capture.
Inconvénients :
Sometimes, the data on the timeline is a little hard to cipher. When I click on the 3 dots to see when the effective date is, sometimes it is hard to understand what the situation is. If there is one thing I wish to see an improvement on, it is the timeline and how the data is displayed. Everything else is amazing and wonderful!
