AxisCare

Qui utilise AxisCare ?

Destiné au secteur privé de l'aide à domicile non médicale, notamment aux organismes attachés à un système d'aide publique. AxisCare améliore leur flux de travail, simplifie la facturation et le payroll et génère des rapports complets.

Description de AxisCare

Conçu pour les organismes de santé privés et pour les structures attachées à une caisse d'assurance maladie, le système web d'AxisCare est la solution la plus personnalisable du marché. Chaque organisation est unique, alors pourquoi devriez-vous forcer la vôtre à s'adapter à un logiciel ? Grâce à son système de planification complet, son application GPS, sa facturation automatique, ses intégrations facturation/payroll, ses formulaires sur-mesure et ses outils de reporting, AxisCare est le logiciel de planification le plus flexible et le plus facile à utiliser du secteur de l'aide à domicile.

Informations sur AxisCare

AxisCare Software

http://axiscare.com/

Fondé en 2011

Vidéo de AxisCare
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Présentation des tarifs de AxisCare

AxisCare n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de AxisCare est disponible à partir de 200,00 $US/mois.


À partir de

200,00 $US/mois

Version gratuite

Non

Essai gratuit

Oui

Déploiement et prise en charge de AxisCare

Ressources d'aide

  • Service de support permanent (réponse directe)
  • Support en horaire de bureau
  • En ligne

Déploiement

  • Cloud, SaaS, web
  • Mobile (iOS natif)
  • Mobile (Android natif)

Formation

  • Formation présentielle
  • Formation en ligne en direct
  • Webinaires
  • Documentation

AxisCare - Fonctionnalités

  • Accès mobile
  • Facturation
  • Gestion de la conformité
  • Gestion de la paie
  • Gestion des dossiers patients
  • Gestion des plans de soins
  • Gestion des réclamations
  • Planification
  • Signature électronique
  • Suivi du temps par client

Logiciels d'aide médicale à domicile : afficher la liste complète

  • Accès mobile
  • Facturation
  • Gestion de la paie
  • Gestion des assurances
  • Gestion des clients
  • Gestion des plans de soins
  • Planification des aidants

Logiciels d'aide à domicile : afficher la liste complète

AxisCare - Alternatives

Plus d'alternatives à AxisCare

Avis sur AxisCare

Lire tous les avis

Note moyenne

Facilité d'utilisation 4,5
Service client 4,5
Fonctionnalités 4,3
Rapport qualité-prix 4,5

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Écrivez votre avis !
Utilisateur vérifié
Director of Operations
Services à la personne et aux familles, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 28/10/2020

"No Surprises"

Commentaires: Can't say enough good things. Absolutely love this software over all the competitors we've had in the past. Hands down the best out there for the price.

Avantages: It may not be the "prettiest" but it is very user friendly and most importantly IT WORKS. Our company has been through 3 other software platforms over the last 8 years. All previous companies over promised and under performed. Do not be distracted by fancy software features. Those fancy features do not do you any good if the core software doesn't work. AxisCare works! No data loss, no saving issues, rarely down for maintenance and easy to navigate.

Inconvénients: I really can't answer this question because AxisCare is always rolling out new functions and features and they listen to what their clients want. There have been multiple features our office has needed that were added within a few months. That's unheard of in this industry!

  • Source de l'avis 
  • Publié le 28/10/2020
Katrina B.
Regional Manager
Hôpitaux et soins de santé, 501-1 000 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 21/10/2020

"AxisCare: A company that exceeds the common standards of customer service"

Commentaires: Integration was seamless. My branch was the pilot branch for Family Resource Home Care. [SENSITIVE CONTENT HIDDEN] made the trip here personally (Moscow, Idaho- Spokane, WA) to assist with our go live. [SENSITIVE CONTENT HIDDEN] are professional, knowledgeable and extremely friendly. I would highly recommend AxisCare not only for it's features, but also because the team behind Axis Care is exceptional.

Avantages: AxisCare offers a user friendly interface and at the same time enables users to do a deeper dive with a range of comprehensive reports.

Inconvénients: As we find features we may want to add or that could be useful, AxisCare works with us on adding enhancements. The cons are only that it takes time to get several features up and running.

  • Source de l'avis 
  • Publié le 21/10/2020
Utilisateur vérifié
OWNER
Hôpitaux et soins de santé, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    2 /5
  • Facilité d'utilisation
    3 /5
  • Fonctionnalités
    3 /5
  • Support client
    1 /5
  • Rapport qualité-prix
    3 /5
  • Probabilité de recommander le produit
    0/10
  • Source de l'avis 
  • Source : GetApp
  • Publié le 07/11/2019

"the cutomer support and billing is terrible"

Commentaires: We feel for the price this could be a great product but the way the service is being handled has our company very concerned and we actually are looking for other products to replace this company.

Avantages: The prodcut itself is not bad for the money but the service is terrible

Inconvénients: The prodcut itself is not bad but they way the tickets are not handled, there is no trail t follow up. the forms dont work properly and they change our setting and funtions with out telling us causing issues for us and causing us to lose money. When we call and ask for a supervisor they will do everything to keep you from letting anyone know. I also have concerns about the billing and how its handled. They bill when they want to, no set dates and rep. is always off with sick kids and then has the nerve to put warnings that we have not paid and not take off after we pay and refuse to help our staff because we had a past balance and had payments scheduled and prmised to pay as soon as the benk allowed. Really concered about the direction that this company is going with the poor service and lack of polocies except making rules up as they go. Also the customer service reps are very rude and really dont want to hear what we say but just get us off the phone as soon as possible.

Réponse de l'éditeur

envoyé par AxisCare Software le 13/11/2019

Thank you for your review. I'm sorry to hear about your negative experience. We're normally known in the industry for our exceptional customer service, and we regret that we have not met your expectations. We always endeavor to answer calls and emails as they come in, and if we miss a call during normal business hours due to a high volume of calls, we try to return any voicemails left as quickly as possible.

Our Tech Help Desk personnel are trained to escalate any calls which request a supervisor to our Customer Support Director or escalate it further, as needed. If you have any issues with the tone of a call or email interaction you have had, please let us know immediately and we will be happy to look into it, address it, and resolve the issue thoroughly and quickly.

We are sorry to hear you have had a difficult experience with our billing policies. If you'd like to discuss this further, please call 800-528-6201 and ask for me, Micah Key, Director of Client Experience.

  • Source de l'avis 
  • Source : GetApp
  • Publié le 07/11/2019
Jared W.
Area Director
Santé, bien-être et fitness, 501-1 000 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 28/10/2020

"Great Product. Continuously being improved more and faster than any POC software in our space"

Commentaires: They have been a great partner and really are striving to make real world problems easier to deal with and they support our continuous effort to create systems that remove manual labor work or manual constant touches. This reduces the number of errors possible, streamlines processes for greater consistency across our multiple branches and reduces busy work for our staff so they can focus more on their primary job functions.

Avantages: Ease of use. Easy to train to. It is constantly being improved via actual listening to customer feedback. Previous softwares used often gave updates or "enhancements" that were worthless and we often wondered who in the world did they make that update for....

Inconvénients: Some of the website gooey is not as slick and sexy as others I have seen or been demoed. They are redoing several screens to update the look and functionality in phases. The ones they have updated look good.

  • Source de l'avis 
  • Publié le 28/10/2020
William B.
owner
Santé, bien-être et fitness, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 06/11/2020

"It's All About Relationships"

Commentaires: It's all about relationships: [SENSITIVE CONTENT HIDDEN] etc etc....Thier team. This makes them a great part of our team and builds a long-term relationship, its not just a business agreement. It is very personal working with the team in TX, our needs are always addressed in an extremely quick manner and our concerns are addressed likewise. I had one office (started with Axiscare) i purchased another office (Generations) ... i compared the two for 8 months, i finally had to make the right decision which was to switch to Axiscare in both offices.... have NEVER regretted that decision. They have been partners in my success from the beginning, and will continue to be so.. Wil

Avantages: The Axis care team, is great, and although the presentation and system may not be as "flashy" as other software's, it is by far the best i have used. Also, on top of that the team is always there to both help and be-friend us. Not just for business, but also for personal enhancement and friendship.

Inconvénients: What things i did not like, i brought up as concerns, and they have always resolved the issues, or placed a change order in to resolve the software change desired.... no cons at this time.

  • Source de l'avis 
  • Publié le 06/11/2020