Description de Turnkey Lender

TurnKey Lender est un leader mondial des solutions et services ULM (Unified Lending Management). L'entreprise fournit un système de bout en bout qui automatise chaque étape du processus de prêt, de la demande de prêt à l'évaluation de l'emprunteur, en passant par l'octroi, la souscription, la gestion, le recouvrement, le reporting, la conformité, etc. Le système est alimenté par des réseaux neuronaux profonds propriétaires et des algorithmes de machine learning qui permettent une précision inégalée quant aux décisions de crédit et de sécurité globale.

Qui utilise Turnkey Lender ?

Logiciel idéal pour : les prêteurs en ligne ; prêts sur salaire/avance de fonds ; institutions de microfinance, coopératives de crédit ; banques de petite et moyenne taille ; prêts click-and-click pour les PME.

Vidéo de Turnkey Lender
Turnkey Lender Logiciel - 1 Turnkey Lender Logiciel - 2 Turnkey Lender Logiciel - 3 Turnkey Lender Logiciel - 4 Turnkey Lender Logiciel - 5

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Avis sur Turnkey Lender

Note moyenne

Note globale
4,5
Facilité d'utilisation
4,5
Service client
4,4
Fonctionnalités
4,4
Rapport qualité-prix
4,2

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
81%
4
8%
3
4%
1
8%
Christopher
Christopher
Principal ()
Utilisateur LinkedIn vérifié
Gestion des investissements, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis
Source : GetApp

Great product - excellent support!

5,0 il y a 7 ans

Commentaires : We used Turnkey Lender to stand up a loan origination system for veterinary services in short order. The product has the vast majority of the functionality right out of the box, was easily integrated with a credit agency to pull FICO scores and the support team did an outstanding job making our requested customizations.

Avantages :

Solid COTS product and very customer oriented support team.

Inconvénients :

While they do offer a SAAS model, pricing seems to be slanted toward outright licensing of the product. This might be something to refine.

Bryan
Bryan
Operations (Philippines)
Utilisateur LinkedIn vérifié
Services financiers, 11-50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Improved Workflows and Decreased Manual Processes

5,0 il y a 12 mois

Commentaires : Prior to using Turnkey Lender, we managed our loan program through Google Forms and spreadsheets. Our processes were quite manual and our growing business needs could not catch up with this. We needed a way to automate some workflows, consolidate all data into one system, and have a one-stop-shop where we can manage the program effectively. Turnkey Lender has proved to be a good solution to that problem. As with other software and products, our initial launch did not come without any issues but the Turnkey team was quick to help out and provide timely resolution. After two months of using the platform, I must say that things are quite easier now for me and my team, and using Turnkey Lender was a welcome update from having to do things manually.

Avantages :

Turnkey Lender allowed us to improve our processes and workflows after having to manage our loan program manually for months. They were able to capture all the basic things and features we needed to get some automation started, and we are able to request further customization as needed. It was easy to use and, if we needed assistance, support was immediately available. Our project manager was also very helpful and we have continued to have a good relationship.

Inconvénients :

The price for automation and organization is not cheap. And this holds true for Turnkey Lender. Their existing platform already offers a wide range of functionality, but further improvements to the product may come at a steeper price. Additionally, the platform can sometimes be a bit slow which can affect one's productivity and efficiency. Getting any custom changes in the application form out of the system via standard reporting requires additional development.

Christer
CEO (Danemark)
Services financiers, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

I do not recommend

1,0 il y a 2 ans

Commentaires : The worst system/platform I have ever worked with. Even if we stated everything in the original documents, they still managed to take 1,5 years to get things starting, and when they started it all went down every day. All things have two sides, but in this matter, I will blame everything over on Turnkey. They have cost us so much money and we have had problems from day one. Nothing has worked, we have found bugs every day for 1,5 years even if they tell us they have fixed it. I know they will reply that "this is due to client functions and xx xx xx" (as they do for all that complaints) but I am willing to document it all, for those who are interested. I respect some of the workers there, but I will never ever again have something to with them again. The management completely ignores you when you complain, they point the fingers on you and they say it´s your fault, no matter how often you document that, it´s not our fault. For companies that needs a stable broker/application/fintech service, stay away from them and their solution. I do not recommend them.

Avantages :

There was NO pros with this software at all

Inconvénients :

Slow system, not flexible, server crashed, no understanding

Alisa
VP, Director of Programs (É.-U.)
Gestion d'organisme à but non lucratif, 11-50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Solving Needs and Then Some

5,0 il y a 3 mois

Commentaires : My experience with Turnkey has always been great. The team is highly responsive, willing to help and provide assistance, and great at troubleshooting. I have never felt left alone from the beginning of this engagement. As a team of one sometimes, it was essential to have a vendor that could provide a solution for application and fund distribtion and Turnkey is that provider for us

Avantages :

As a nonprofit organization, efficiency and price are critical to us when serving our sponsors and business owners. The built-in design helps us streamline our work in creating new products for new programs. I especially like the customer interface and ability to collect documents during the application process to review in one step.

Inconvénients :

Because we work with small businesses in providing grants and microloans, it would be helpful to include some features for this segment since some lending features don't always align with our needs

Janielle
COO (É.-U.)
Services financiers, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Time saving automation

5,0 il y a 3 ans

Commentaires : Overall the functionality has been a big positive. The initial set up fees were a bit steep but the ongoing rate is comparable.

Avantages :

I like the automation, it saves a lot of time moving the loan from origination to servicing and prepopulating the necessary documents. I also like that it has a customer portal where customers can see their balance, update payment methods, and upload documents to us, like proof of insurance. There are a lot of automated emails that help customers stay on top of getting us the required documents, which saves time.

Inconvénients :

Some of the set up was awkward. In one area it would have you use one code and then on the help page it would be a different code for the same item. The help team set up some of my codes because I didn't know which one I was supposed to be using.