Process Street

Process Street

par Process Street

Qui utilise Process Street ?

Le logiciel est utilisé par toutes sortes d'entreprises dont 10 % de la fortune 1 000. Il est au service des équipes de petite et moyenne taille dans tous les départements, mais un plus grand engagement est constaté dans les domaines des ventes, du marketing, des ressources humaines, de l'informatique et de l'assistance.

Description de Process Street

Commencez dès maintenant avec le plan "gratuit à vie". Process Street est le moyen le plus simple de gérer les flux de travail de vos équipes et les processus récurrents. Ce simple logiciel BPM (Business Process Management) vous permet de créer rapidement des flux de travail, des listes de contrôle et des procédures opérationnelles standard (SOP). Suivez les flux de travail et les processus, collaborez avec votre équipe. Contrôlez les autorisations, utilisez les formulaires, planifiez les processus et intégrez plus de 400 autres applications.

Informations sur Process Street

Process Street

http://www.process.st

Fondé en 2013

Prix de Process Street

Process Street est disponible en version gratuite et propose un essai gratuit. La version payante de Process Street est disponible à partir de 12,50 $US/mois.

À partir de

12,50 $US/mois

Version gratuite

Oui

Essai gratuit

Oui

Déploiement

Installation (Mac)

Cloud, SaaS, web

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Service de support permanent (réponse directe)

En ligne

Process Street - Fonctionnalités

Logiciels BPM (Business Process Management)
Alertes/Notifications
Automatisation des processus métiers
Collaboration
Contrôles/Permissions d'accès
Gestion des règles métiers
Gestion visuelle du workflow
Mappage de processus
Modélisation et conception de processus
Suivi des changements de processus
ETL (Extract Transform Load)
Gestion des données
Services web
Sources de données multiples
Tableau de bord
Formulaires E-Verify et I-9
Formulaires électroniques
Gestion d'orientation du flux de travail
Gestion de la description des tâches
Gestion de la formation
Gestion des documents
Gestion des tâches
Manuel de l'employé
Portail libre-service
Signature électronique
Archivage et rétention
Automatisation des processus et flux de travail
Collaboration
Contrôles/Permissions d'accès
Création et conception de formulaires
Fonction de glisser-déposer
Gestion de versions
Recherche en texte intégral
Chat et messagerie
Enquêtes et feedback
Fil d'activités et d'actualités
Gestion de contenu
Gestion des calendriers
Gestion des connaissances
Gestion des documents
Gestion des tâches
Partage des fichiers
Répertoire d'employés
Archivage et rétention
Assemblage de documents
Contrôles/Permissions d'accès
Gestion de versions
Gestion des contrats
Indexation de documents
Outils de collaboration
Recherche en texte intégral
Contrôle des documents
Contrôle qualité des fournisseurs
Gestion de la conformité
Gestion de la formation
Gestion de la maintenance
Gestion des audits
Gestion des normes ISO
Gestion des plaintes
Gestion des risques
Gestion des équipements
Logiciels d'actions préventives et correctives
Suivi des problèmes
Accès mobile
Aperçu de Gantt/du calendrier
Creation de sous-tâches
Gamification
Gestion des tâches récurrentes
Liste des tâches
Outils de collaboration
Rapports et analyses
Suivi du pourcentage de progression
Suivi du temps
Tableau des tâches
Tableur
Attributs définis par les parties prenantes
Collaboration
Définition des priorités
Gestion des changements
Gestion des tâches
Reporting
Suivi des statuts
Accès hors ligne
Archivage de documents
Assemblage de documents
Conversion du type de fichier
Gestion de versions
Indexation de documents
Outils de collaboration
Reconnaissance optique de caractères
Récupération des fichiers
Rétention de documents
Signature électronique
Suivi de la conformité
Accès mobile
Automatisation des processus métiers
Configuration des workflows
Contrôles/Permissions d'accès
Gestion des calendriers
Gestion des documents
Gestion des formulaires
Gestion des tâches
Intégrations de tiers
Sans code
Suivi de la conformité
Tableau de bord personnalisable
Éditeur graphique de workflow
Brainstorming
Conférences vidéo
Correction en temps réel
Forums de discussion
Gestion de contenu
Gestion de projets
Gestion de versions
Gestion des calendriers
Gestion des contacts
Gestion des documents
Gestion des tâches
Accès à distance
Assistance à distance
Chat vidéo
Collaboration
Conférences web
Gestion des réunions
Gestion des tâches
Messagerie instantanée
Signature électronique
Softphone
Suivi de l'activité des employés
Suivi des fuseaux horaires

Avis sur Process Street

Afficher 5 avis sur 467

Note globale
4,7/5
Facilité d'utilisation
4,6/5
Service client
4,7/5
Fonctionnalités
4,4/5
Rapport qualité-prix
4,6/5
Greg H.
Vétérinaire, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 17/11/2016

"I wish all software companies were run like these guys do!"

Commentaires: We're not your typical tech or online company using SaaS systems to run and manage their business - we are a veterinary company with remote users in multiple cities, and using SaaS software in our industry is rare. This is compounded by the fact most in our industry are not technically savvy or experienced - so computer systems have to be VERY simple and easy to learn and use. What we do have in common with many tech companies is that we are fast growing, and that is difficult to manage in such a traditional, staid industry. (We were listed as one of Canada's Fastest Growing Companies in 2016). We run our entire company on cloud based systems, and Process Street is far and away the favorite piece of technology we use. As a long time entrepreneur (and business coach) I always wished there was a simple way to document and manage process and procedures inside my companies, and could never find a tool to do it. Until Process Street. The product itself is brilliant, and is incredible for developing an online employee manual, corporate processes and procedures, and managing regular activities that take place inside any business - hiring, managing, operations, maintenance, etc. But where Process Street really stands out is the fantastic service and support that is both responsive and helpful. This team REALLY wants to hear how to improve their product. They've painstakenly taken the time to listen to my gripes and whining about shortcomings and not just promised solutions in the future - they've built and implemented them. Honestly, there is nothing negative I can say about Process Street, and it has literally transformed the way we do business. We've won awards for our customer service, our innovative approach to business, and sheer growth. And I truly credit a significant amount of our business success (and my personal sanity) to Process Street and what it does for our organization.

Avantages: - Very intuitive and easy to learn for even the most tech illiterate users
- Magical interface that is constantly being refined and enhanced
- Responsive interface is BEAUTIFUL on a smart phone or iPad (no need for an app)
- Very clever features that rely heavily on APIs and other apps to extend it's benefit and value
- Highly responsive service and support that tries to bring solutions
- Regularly releasing GREAT new features and enhancements that add more value
- There truly is no other product on the market like this - if you're a small business owner, THIS IS YOUR SOLUTION for dealing with Processes, Procedures and Policies!

Inconvénients: - It's unfortunate they don't build CRM, email marketing, help desk, VoiP phone system or team chat software .. because we'd buy them all if they were 1/2 as good as Process Street
- sorry to drop the ball on a balanced review - but really, these guys are awesome and I cannot think of anything bad to say. Except maybe their logo is very similar to Help Scout's logo (which we also use) so sometimes I get confused between their short cuts on by browser bar. That's the best I can come up with. (really, it's the same blue!)

  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 17/11/2016
Craige hardel -.
Owner
Marketing et publicité, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    4/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    4/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    6/10
  • Provenance de l'utilisateur 
  • Publié le 06/11/2019

"Process Management made easy"

Commentaires: Process street makes it easy to track and manage performance across various verticals and activities. Ir takes a bit to setup but once you get the hang of it, it's easy to use.

Avantages: Process street makes it easy to have all steps, processes and procedures in one place. It saves time and make me more efficient.

Inconvénients: No offline version. As nice it is to track processes, using it with the internet on is distracting and doesn't allow for deep planning.

  • Provenance de l'utilisateur 
  • Publié le 06/11/2019
Melissa P.
Licensing and Compliance Officer
Assurance, 13-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 26/05/2020

"Process St. Saved my Sanity"

Commentaires: I love Process St. It has made my overwhelmingly ambitious workload manageable by cutting down on training time for new employees. It also gives me piece of mind knowing that even in the first stages of training, things are being completed correctly. When I do find mistakes I know exactly what I need to update to be more clear or to

Avantages: I love how customizable each task is. I have a different process for every single company that I work with and I was able to implement instructions for each of them. These processes have made it so that I can hire employees that automatically have the ability to execute processes even if they don't understand exactly what is that they are doing. It takes the training time from 6 months to a year down to a couple of weeks. Whenever a new employee has questions, I know that I need to update the instructions!

Inconvénients: One thing that I don't love about this software is that the email feature isn't functional in the way that when you send an email out it is external and cannot track the email conversation within the task. Things like this exist in programs like pipedrive, but pipedrive also has one, generic process that you move from beginning to end - it does not account for all the little steps in between!

  • Provenance de l'utilisateur 
  • Publié le 26/05/2020
James S.
Product Manager
Services financiers, 51-200 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    3/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    2/5
  • Support client
    4/5
  • Rapport qualité-prix
    2/5
  • Probabilité de recommander le produit
    3/10
  • Provenance de l'utilisateur 
  • Publié le 07/11/2018

"Good for simple checklists; Bad for complex processes"

Avantages: Full range of possible fields.
Drag and drop system for creating checklists.
Integration with Zapier

Inconvénients: Slow to make changes to functionality: If you update a Checklist template it breaks the conditionality of all active checklists. This is a known issue but has taken them over 3 months to fix. Conditionality is limited to tasks, not elements within tasks. Conditionality does not include 'and/or' statements only 'if' statements. You view conditionality as a list of statements, which gets really hard to organise and find items if you have more than 15 statements. When trying to analyse data from a collection of checklists, you cannot filter for specific tasks easily. You need to unselect the items you do not want to see. So if you have more than 20 items (which you definitely will!) its labourious to unselect them all. The 'merge' functionality that lets you pipe prior answers through to other sections of the checklists is fragile. Instead of used a field is to identify the item to be merged, they use the name of the field. So if you make a change to the field name/question it will break the piping. If they used field ID's it would not break when you make such changes.

  • Provenance de l'utilisateur 
  • Publié le 07/11/2018
Paul Y.
Director
Produits alimentaires, 51-200 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 24/06/2020

"Simple to Use and Effective"

Commentaires: Good. No complaints really.

Avantages: Sometimes, keeping things ultra simple makes for the most effective processes. This is what we wanted and could easily describe our processes in Process Street in a way that any user without any special training could pick up quickly. Everyone understands checklists.

Inconvénients: The UI for setting up processes and editing steps can be a bit quirky/unintuitive - but once you figure it out once - you can get past it. Last time I checked, there is no mobile app - though it does have a mobile friendly website (at time of writing this review). As a manager, I would like to receive alerts when processes are getting blocked stuck in a stage for too long.

  • Provenance de l'utilisateur 
  • Publié le 24/06/2020