Pour qui ?

Tout type d'entreprise, des petites start-ups aux plus grandes multinationales. 77 des 100 entreprises les plus riches des États-Unis utilisent Slack.

Notes moyennes

15 531 avis
  • Note globale 4.5 / 5
  • Facilité d'utilisation 4.5 / 5
  • Service client 4.5 / 5
  • Fonctionnalités 4.5 / 5
  • Rapport qualité-prix 4.5 / 5

Informations sur le produit

  • À partir de 6,67 $US/mois
  • Version gratuite Oui
  • Version d'essai gratuite Oui
  • Déploiement Installation (Mac)
    Cloud, SaaS, web
    Installation (Windows)
    Mobile (iOS natif)
    Mobile (Android natif)
  • Formation Formation présentielle
    Formation en ligne en direct
    Documentation
  • Ressources d'aide En ligne

Informations sur l'éditeur

  • Slack
  • https://slack.com
  • Fondé en 2014

En savoir plus sur Slack

Slack est au cœur du travail. Slack est là pour vous lorsque votre équipe a besoin de démarrer un projet, d'embaucher un nouvel employé, de déployer un code, de passer en revue un contrat de vente, de finaliser le budget de l'année prochaine, de mesurer un test A/B ou encore de planifier l'ouverture de votre prochain bureau.

Slack - Fonctionnalités

  • Chat et messagerie
  • Conférences vidéo
  • Enquêtes et feedback
  • Fil d'activités et d'actualités
  • Fils de discussion
  • Gestion des calendriers
  • Gestion des tâches
  • Notifications push
  • Partage des fichiers
  • Recherche
  • Accès mobile
  • Chat et messagerie
  • Collaboration entre plusieurs utilisateurs
  • Conférences audio et vidéo
  • Enregistrement des appels
  • Gestion des calendriers
  • Gestion des fax
  • Messagerie vocale
  • Partage des fichiers
  • Routage des appels
  • Diagrammes de Gantt
  • Gestion des idées
  • Gestion des portefeuilles
  • Gestion des ressources
  • Gestion du budget
  • Modèles personnalisables
  • Méthodes Agile
  • Méthodes classiques
  • Outils de collaboration
  • Portail client
  • Suivi des étapes
  • Suivi du temps et des dépenses
  • Suivi progression/coût
  • Tableau kanban

Avis les plus utiles sur Slack

The Business Communication Tool of it's Time

Publié le 16/08/2019
Liam M.
People Operations Manager
Logiciels, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
4 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Honestly, this software just doesn't have competition at it's level and they have a stranglehold on this market, as they deserve. Between Spark, Skype, and Hangouts, they're really the Nickelodeon to Disney. Although they'll stick around, with the ability for them to add so many integration possibilities by not only their own development but other companies wanting to allow their own software's workflow to somehow run through Slacks platform. It's just a simple platform with so many functionalities and possibilities.

Avantages: Availability. Simplicity. Instant transferability between devices. Customizability (yes, it's a word). One of my favorite pieces though is the ability to integrate so many other applications into and out of it. Get to that more in a moment...

Inconvénients: This is petty but one of the largest issues I run into is when in the office and have Slack running on both my iPhone and my MacBook, sometimes I miss important, timely messages due to device priority. If the laptop screen is still open and I'm only a room or two over in another meeting, my phone will not receive the messages from the laptop until my screen times out and the rests.

Our Go-To Communication Channel

Publié le 08/08/2019
Meisha B.
Marketing Manager
Logiciels, 501-1 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Great communication tool for teams and businesses—saves time and makes collaboration more efficient.

Avantages: I switched from using Skype at my last company to using Slack, and boy was it an upgrade. First and foremost, Slack is incredibly easy to learn and get used to. Once you're in there, it's easy to pick up on the nuances and other little hacks to make using the tool easier and more fun. I love the SlackBot, which can help set reminders and integrates with other tools (ex: Google Drive) to send updates on any comments, changes, etc. You can have group chats with up to 8 people, so organizing multiple conversations is relatively easy—though you cannot add someone to an existing chat/conversation, you'd have to set up a new chat with all parties. One of the other great features is the file-sharing functionality, where you can easily send over files, images, etc. for review and feedback. It saves a lot of time and reduces email clogs. Slack also offers a mobile app for on-the-go communication. It has been a bit buggy in the past (randomly stops working/shuts down) but has gotten better over time.

Inconvénients: As with most products with a paid solution, the free version does have a few limitations. With the free version, you can only see the last 10,000 messages—which sounds like a lot, but it can be a pain when searching for something mentioned in the past that's no longer available. And, not that this is necessarily a con, but it's important to be mindful of the information you share on Slack (or any other communication platform!). Admins can see everything that is shared and conversations can be requested for review.

Slack is an easy communications package for everyone

Publié le 06/08/2019
Damien T.
Creative Director
Logiciels, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
4 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: An excellent tool that has helped numerous businesses I have installed and suggested it for. Most slip straight into using it and find very little barrier to entry; in short order the app has become default communications platform for the organizations I've set it up in. I've seen the opposite in other organizations I've worked in or for - other platforms did not experience the pickup at all. Slack is very usable and intuitive in its interface. Well recommended as a communications platform for organizations.

Avantages: Slack is very easy to pick up and use. Most people are used to some form of online chat or comms and Slack is familiar in short order and easy to work your way around. Most of the functions you expect are there - able to upload files, etc. and the integration with Google Drive is an added convenience if you use Google Suite. Notifications are easy to manage which is important when you have a large group using the app as they can come thick and fast and being able to turn them off, especially if you have it installed on mobile, is very necessary.

Inconvénients: The interface is fairly vanilla and unassuming. It could do with an overhaul and some options for adjustment. When you have the mobile app, if you have a large group of people using it the notifications can become very disruptive. Fortunately, the options to switch on Do Not Disturb or to log yourself Away between certain hours are very helpful.

Slack's As Good As The Team That Uses It

Publié le 03/08/2019
Utilisateur vérifié
Operations Manager
Édition, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Slack's an incredibly important part of our organization's tools now. At first there was resistance from some in leadership: would it be distracting, would it be yet one more thing that confuses people about where information is and how to find what you're looking for? But we set some ground rules and best practices early on and had a small team try it out for a few months before making it available company wide. Establishing the expectations around slack and making sure that everyone understands that it's not a tool that people should be expected to be on all the time is critical.

Avantages: Slack has been great for our company. Yes, it does cut down on the number of emails our team sends, and it has enabled us to work with our remote colleagues more efficiently. The desktop apps and mobile apps are well designed and the improvement to UX that comes with most updates is often welcome (e.g., recent addition of the Drafts feature).

Inconvénients: The things I like least about Slack are not issues to do with Slack but instead to do with implementation, rules, culture, etc., etc. Like anything that's good and revolutionary, the implementation of Slack requires an understanding that with benefits come downsides. Be wary that humans using this software will remain humans and their idiosyncrasies and personalities will not be masked by the communication tool.

The absolute best team communication software.

Publié le 08/07/2019
Utilisateur vérifié
Engineering Operations Support
Services financiers, 51-200 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I have absolutely enjoyed Slack in the time that I have used the service. I think that t

Avantages: My experience with Slack has been absolutely magnificent. Slack has amazing features and here are some of my favorite ones: History: A new member is added to a Slack channel, instantly has access to the entire conversation history right from when the channel was created, including shared files and all. This makes bringing a new team member onboard a project that much more seamless as s/he can easily go through earlier conversations to gain context and insight. This really helped me as a new employee. Jump to date: All of Slack's functionality is cloud-based. This amazing feature lets you jump to a specific date in the history of a conversation. So, if you're looking for what a colleague sent to you on your birthday or a flier that was sent out on independence day, this helps you avoid scrolling through tons of messages and media. Search: Slack's search allows you to search through several conversations (channels and direct messages) instantly for keywords and to filter by sender, conversation and date as well as to sort by most recent or most relevant. Also, this functionality searches not just messages, but files as well for the keywords you enter. Slackbot & Reminders: Slack's helpful reminders help you stay on top of your game. With a few clicks, you can ask the Slackbot to remind you in 20mins, an hour, 3 hours, tomorrow or next week. Helpful shortcuts, relatable reactions, and powerful integrations are some of the other awesome features of this intuitive software.

Inconvénients: Price: As an employee, I don't bother about the pricing but I can tell that it might be a hindrance for smaller start-ups Well, there's a limited-use free version but the app isn't free at scale. Group DMs: Slack allows you to create multi-way chats (group DMs) that accommodate 3 to 8 members. However, once created, you cannot add another member to an existing group DM. Privacy: Privacy is very limited on Slack. Admins with enough clearance can pretty much gain access o everything, including your direct messages with another user. Keep personal conversations off Slack.

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