Pour qui ?

Tout type d'entreprise, des petites start-ups aux plus grandes multinationales. 77 des 100 entreprises les plus riches des États-Unis utilisent Slack.

Notes moyennes

16 555 avis
  • Note globale 4.6 / 5
  • Facilité d'utilisation 4.6 / 5
  • Service client 4.4 / 5
  • Fonctionnalités 4.5 / 5
  • Rapport qualité-prix 4.5 / 5

Informations sur le produit

  • À partir de 6,67 $US/mois
    Consulter les tarifs
  • Version gratuite Oui
  • Essai gratuit Oui
  • Déploiement Installation (Mac)
    Cloud, SaaS, web
    Installation (Windows)
    Mobile (iOS natif)
    Mobile (Android natif)
  • Formation Formation présentielle
    Formation en ligne en direct
    Documentation
  • Ressources d'aide En ligne

Informations sur l'éditeur

  • Slack
  • https://slack.com
  • Fondé en 2014

En savoir plus sur Slack

Slack est au cœur du travail. Slack est là pour vous lorsque votre équipe a besoin de démarrer un projet, d'embaucher un nouvel employé, de déployer un code, de passer en revue un contrat de vente, de finaliser le budget de l'année prochaine, de mesurer un test A/B ou encore de planifier l'ouverture de votre prochain bureau.

Slack - Fonctionnalités

  • Chat et messagerie
  • Conférences vidéo
  • Enquêtes et feedback
  • Fil d'activités et d'actualités
  • Fils de discussion
  • Gestion des calendriers
  • Gestion des tâches
  • Notifications push
  • Partage des fichiers
  • Recherche
  • Accès mobile
  • Chat et messagerie
  • Collaboration entre plusieurs utilisateurs
  • Conférences audio et vidéo
  • Enregistrement des appels
  • Gestion des calendriers
  • Gestion des fax
  • Messagerie vocale
  • Partage des fichiers
  • Routage des appels
  • Diagrammes de Gantt
  • Gestion des idées
  • Gestion des portefeuilles
  • Gestion des ressources
  • Gestion du budget
  • Modèles personnalisables
  • Méthodes Agile
  • Méthodes classiques
  • Outils de collaboration
  • Portail client
  • Suivi des étapes
  • Suivi du temps et des dépenses
  • Suivi progression/coût
  • Tableau kanban
  • Brainstorming
  • Conférences vidéo
  • Correction en temps réel
  • Forums de discussion
  • Gestion de contenu
  • Gestion de projets
  • Gestion de versions
  • Gestion des calendriers
  • Gestion des contacts
  • Gestion des documents
  • Gestion des tâches

Avis les plus utiles sur Slack

An extensive chatroom: ending useless email discussions

Publié le 04/12/2019
Heidi G.
Membership Coordinator
Gestion d'organisme à but non lucratif, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
4/5
Note globale
5 / 5
Facilité d'utilisation
3 / 5
Fonctionnalités
5 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Overall, this is an easy and helpful chatroom for your work. It stops your emails from piling up, and you can ignore back-and-forth conversations with coworkers that would have clogged your email otherwise. It leaves room for both work and play related conversations, and the instant messaging feature is extremely helpful.
I can send links or attachments in the chat without trying to text from my phone or send an awkward,informal email. I can instantly communicate to my coworkers! And in a day and age of emoji's, I don't feel guilty about adding "haha" or "smiley emoji" in my Slack message. It all feels informal and quick, so why bother with the prestigious voice of an email?
Slack is fun for me, which is why I favor it over other communication styles. It also allows you to download an app where you can send messages via. your phone. It helps you ask questions on the go without needing to give your personal cell number to a coworker you might not want to have it... Very helpful.
I would recommend this product.

Avantages: Have you ever been annoyed by your email inbox filling up with a conversation between coworkers? You get all the notifications piling up in your inbox, and you're wondering if you will have time to filter through the parts of the conversation that matter. Well! Look no further, because IF you can convince all your staff to use slack, it significantly decreases email chatter (which I found to be a huge relief)!
At my work, I can have instant messaging with any staff. I use the desktop version, so the notifications pop up at the bottom of my screen- allowing me to preview the message.
We even have a section called "just for fun" where we can add any tidbits we find interesting to a separate channel. It keeps up workforce morale without distracting from any tasks.
Also, it allows me to filter important questions from unimportant questions. If my coworkers have an urgent matter, they will come to my door. If it isn't urgent, they will slack me.
On a side note, I love that you can add gifs to your conversation. It keeps things lighthearted and entertaining.

Inconvénients: Our team uses Asana, which doesn't have a chat feature, and I was hoping to make Slack that chat feature . You can add the app of Asana to Slack, but it isn't as intuitive to use. Sometimes the commands get confusing. There is a lot of " / asana " and you have to send the message before you can see the options of a result. It makes me paranoid that every time I send a message, they are getting backslashes everywhere! But those complications only come when you install apps to Slack. Everything else is intuitive and easy to use.

A firm favorite to help your business thrive

Publié le 04/12/2019
Sue B.
Digital Designer
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
Source : GetApp
5/5
Note globale
4 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I've been using Slack since early days ...it's amazing. I love that the developers pledged to keep the free plan available, to help startups and small businesses – and that the new owners are honoring that pledge. I have enjoyed creating accounts for a number of my clients over the years. It's great that all our conversations are in one place, sorted by category and that conversations can be exported. As a member of several workspaces I love being able to navigate between them so easily. Finally, it's a real boon to have a robust search facility to locate snippets of text or shared documents that would have been hard to find on other platforms.

Avantages: Slack is the only communication app that I always have open, no matter what. What I like most is the fantastic UI. The design is great "out of the box", but the real bonus is being able to customize it with your logo and brand color palette. I love being able to set up an account for a client and give them a color link that applies their branding to their desktop app with one click.

Inconvénients: Navigating set up and preferences is clunky. Some features are hard to find, especially the custom branding, which is a shame as it's such a lovely feature. Once you find the right page, the process is a cinch! To change the colors: click on the tiny arrow to the right of the workspace name to get the dropdown menu. Choose "Preferences", NOT "Customize Slack" (that opens up a web page where you can load your own icons etc). In the preference menu select "Themes". Scroll down to the bottom to access the custom feature, where you can enter the exact Hex color references or pick colors you fancy. (Pay attention to contrast of text against background). Copy the line of code from the box to share the same values with others on your team (just paste it into a message). All they need to do is click on it to apply the colors to their desktop app.

Great for Teams no matter where they are!

Publié le 05/12/2019
Utilisateur vérifié
Head of IT Division
Impression, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Slack has really impacted the way our team works. One of the reasons we looked at Slack was to improve collaboration between team members who aren't in the same location at our campus or happen to be working remotely. We had hoped to get the whole company using it. Unfortunately, most non-technical teams couldn't get a grasp on how to integrate it into their workflows. We wound up integrating Slack into our JIRA Help Desk instance and that was the magic we needed! Better SLA times. Better follow up, better follow through and better communication. Slack replaced email for a lot of quick messages and being able to pin files and messages with important information made it easier than ever to keep everyone in the know and not locked away in an inbox! Our team loves Slack and we're always looking for new ways to use it.

Avantages: Slack is easy to use and simple to integrate with other products. My team uses it not only for Help Desk Support request notifications, but also for group conversations on projects.

Inconvénients: There isn't a lot that I don't like about Slack. If I'm going to nitpick, it's not that easy to explain how to use something like Slack for the non-technical / non-tech savvy user. One of our biggest issues was adoption outside of our software development team. While Customer success stories are great, a walk-through scenario would go a long way to helping give users ideas about how they can use it on a day-to-day basis.

It's changed the way we communicate!

Publié le 04/12/2019
Heather R.
Content Manager
Événementiel, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: As I said, it's changed the way we communicate. This is especially important for our company that's not only split between two main offices in different locations but now also has remote employees across four additional states. Slack helps us stay connected to the teammates we rarely see in person, allowing us to build friendships and maintain an awesome company culture. It also helps our entire team stay informed on everything that's happening within the company, from customer service to development.

Avantages: Before Slack, our team primarily communicated through email and one-on-one chat services. This caused a lot of miscommunication and wasted time going back and forth between people, passing on information, etc. Using Slack took away all of that. Being able to chat through channels allows us to communicate with groups of people at one time so everyone has access to discussions that might apply to them. We also really value the video chat feature because we have several remote employees that you can talk to face to face with a click of a button. Which is far better than having to go open some separate video chat app just to make a phone call.

Inconvénients: Slack can be a little "noisy" for some people, but there are ways around that, so I don't really consider it a bad thing. It's just up to each user to figure out how to make Slack work best for them. We've had some complaints within our team about the new text formatting, most specifically our engineers that preferred doing it on their own and find the new user-friendly format to actually be a hindrance. They'd really like for that to be a feature that each user to choose to enable or not.

Slack is a great collaboration tool for our team, improves communication and productivity.

Publié le 03/12/2019
Kevin W.
Software Engineer
Jeux d’argent et casinos, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
3 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I am very happy of using it as a main communication tool at work. And I have been using it for a few years now. Every colleague I worked with, they all like it. I hope slack keep up the good work and make more neat features for us all.

Avantages: Slack is a team communication tool, it very well categories the different processes in different channels, restrict the conversation is relevant to the channel and everyone who join that channel can collaboratively contribute to the topics. It also provides a neat feature call thread, which you can start a discussion under a message and solve issues with that person. It reduces the distractions from the channels and help other members concentrate on the topics they care about. You can also integrate automatic messages from other apps, softwares, e.g. we implemented the gitlab automation messages in the developers channel, it indicates what work has been done, it passes or break the build, etc. Lovely integration of slash command feature, for giphy images, for icons, for text formats, etc. Making the conversation more fun. You can also pin useful information, that you can easily access in anytime.

Inconvénients: when you enter a message without sending, it places that person's icon into a draft section in the navigation area. It is kind of tricky to find that person, if you forgot you have a pending message to send and you are wondering why that persion is disappeared from your direct message section. search bar can be improved as well, it would be nice to have more advanced search terms like what google does.

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