Description de PhoneBurner

Un système utilisé par des milliers de clients pour des millions d'appels. Le système de numérotation de PhoneBurner vous permet d'atteindre 447 % de clients supplémentaires par heure, sans aucun logiciel supplémentaire. Utilisez ce CRM pour gérer et trier vos prospects grâce à une méthode innovante et efficace ou intégrez-le à Salesforce ou à votre propre CRM. Créez des boutons de numérotation personnalisés pour rationaliser votre flux de travail, laisser instantanément des messages vocaux et envoyer des e-mails. Suivez le taux d'ouverture des e-mails et de visualisation des pièces jointes. Enregistrement des appels. ID local. Suivi des appels et plus encore. Plateforme cloud.

Qui utilise PhoneBurner ?

Les professionnels de la vente ainsi que les clients et équipes travaillant dans des PME qui utilisent le téléphone comme outil de vente et souhaitent simplifier la gestion des contacts, les suivis et les workflows de vente.

PhoneBurner Logiciel - 1
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Avis sur PhoneBurner

Note moyenne

Note globale
4,8
Facilité d'utilisation
4,8
Service client
4,8
Fonctionnalités
4,6
Rapport qualité-prix
4,6

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
86%
4
11%
3
2%
1
1%
Mike
Mike
CEO (Canada)
Utilisateur LinkedIn vérifié
Logiciels, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

PhoneBurner An Amazing Product For Business

5,0 il y a 4 ans

Commentaires : The voicemail drop feature is unparalleled for time saving. One click and you're done and on to the next call. We are able to go through our calling list quickly and easily. Time saved on calling is essential with a small business like ours where we are handling more than one task with clients. Each call stays registered, follow up calling is done with ease. Customer Service was friendly and easy to work with. Highly recommended.

Avantages :

PhoneBurner makes calling and record keeping easy. We were able to see increase in productivity immediately. You can go from one call to the next immediately or there is the option to pause between calls to make notes.

Inconvénients :

We haven't found anything we didn't like with PhoneBurner, there are constant improvements to the platform.

Alexandre
President (Canada)
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées :

Best customer service of all 7 call software I used. Outstanding.

5,0 il y a 3 ans

Commentaires : You pay for problems NOT happening. You pay for not having to fix issues. You pay for outstanding service. Phoneburner is my peace of mind.

Avantages :

I used 7 differents call softwares. I used : Five9, Vocalcom, Fenero, 3Clogic, AAvaz. Nothing compare to the service phoneburner gave me. With all other software, it oscillated between bad service, to outright fraud (Fenero was the worst). Not only everything work perfectly fine but when you got questions, a dedicated staff fix everything with you in a matters of seconds. With Five9, I spent up to 20 hours a weeks, trying to fix all the problems for 6 weeks until they just gave up and refunded me (I do give them credit for that).

Inconvénients :

I would like to see a feature to listen, whisper and bargin. Especially to train my home based agents.

Réponse de l'équipe de PhoneBurner

il y a 3 ans

Thanks so much Alexandre! We appreciate your business and look forward to continuing to support you and your team :)

Rosalina
Executive Assistant (Philippines)
Assurance, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

"Boost Your Outbound Sales with PhoneBurner: A Comprehensive Review of the Pros and Cons"

4,0 il y a 4 semaines Nouveau

Commentaires : Overall, PhoneBurner is a powerful sales acceleration tool that can help businesses increase productivity and personalize their outreach efforts. However, it's important to consider the cons, such as a steep learning curve, limited customization, and cost, before deciding if it's the right tool for your business.

Avantages :

Expanded Efficiency: PhoneBurner's power dialer mechanizes the dialing system, permitting agents to associate with additional possibilities significantly quicker, bringing about expanded efficiency.Personalization: PhoneBurner's adjustable layouts and mechanized follow-up groupings empower agents to customize their effort and fabricate more grounded associations with possibilities.Continuous Investigation: PhoneBurner gives ongoing examination that empower organizations to follow their outbound deals endeavors, break down execution, and go with information driven choices.Combination: PhoneBurner coordinates with numerous famous CRMs, like Salesforce, HubSpot, and Zoho, making it simple to oversee leads and smooth out work processes.Portable Application: PhoneBurner's versatile application permits agents to settle on decisions and deal with their deals pipeline in a hurry.

Inconvénients :

Steep Expectation to learn and adapt: PhoneBurner's highlights can be overpowering for certain clients, requiring a critical expectation to learn and adapt.Restricted Customization: PhoneBurner's customization choices are to some degree restricted, which may not address the issues of certain organizations with additional complex outbound deals processes.Cost: PhoneBurner can be costly, particularly for more modest organizations with restricted financial plans.No Inbound Call Backing: PhoneBurner doesn't offer inbound call support, which might be an inconvenience for organizations that get a lot of inbound calls.Specialized Issues: A few clients report encountering specialized issues with PhoneBurner, like call quality or periodic framework misfires.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Télécommunications, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis
Source : GetApp

The Worst Support and Billing Team - Horrible Service

1,0 il y a 10 mois

Commentaires : By far the worst service in any business vertical that we have ever received. Customer Support/Tech Support departments are not the brightest individuals and have horrible people skills. The billing department is unable to create invoices that are required for tax purposes.

Avantages :

Nothing. Horrific software and service top to bottom.

Inconvénients :

Entire new customer support and billing team.

Réponse de l'équipe de PhoneBurner

il y a 9 mois

We take a lot of pride in how we support our clients and their success. Our customer service team works hard to help every customer, but repeated disparaging and disrespectful treatment of our team is not tolerated or acceptable. Detailed invoices are always available for all of our customers in their back office. We wish this user every success on another platform.

Brad
AVP of Client Development (É.-U.)
Banque d’investissement, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

My Experience Using Phoneburner For Sales

5,0 hier Nouveau

Commentaires : Since I use it daily, it's performance has had a profound impact on my sales. Other people on my team who use it, can attest to its ability to making contact with their customers. I have over 4,000 clients, so this system enables me stay connected quite well, all the time.

Avantages :

First of all I'm in the rare coin business and our company has new offers every week. The ease of use of this product is excellent, so I like that I can record a 60 second spot about the opportunity and then be able to leave a message for the customer. In addition I can also send an email on the opportunity for maximum exposure & contact delivery. I'd say only 10-20% of the 100 calls I set-up in Phone burner actually answer the call. This program is very effective and I get callbacks and online business daily.

Inconvénients :

I have none. Whoever created this system, knew what every sales person needs.