17 ans à aider les entreprises françaises
à choisir le meilleur logiciel
PhoneBurner
Description de PhoneBurner
Augmentez vos conversations EN DIRECT en seulement 15 minutes ! L'éditeur est convaincu que vous accélérerez vos ventes internes grâce à son logiciel de numérotation et vous permet d'utiliser la solution complète GRATUITEMENT et sans carte de crédit. Voici pourquoi : 1) Appelez des leads 4 fois plus vite 2) Pas de pauses gênantes lorsque les contacts décrochent le téléphone 3) Laissez des messages vocaux et des e-mails en un clic 4) Automatisez les flux de travail post-appels 5) Aucun équipement spécial nécessaire. Une solution performante et facile à utiliser.
Qui utilise PhoneBurner ?
Les professionnels de la vente ainsi que les clients et équipes travaillant dans des PME qui utilisent le téléphone comme outil de vente et souhaitent simplifier la gestion des contacts, les suivis et les workflows de vente.
PhoneBurner ne vous convainc pas tout à fait ?
Comparer avec une alternative populaire
PhoneBurner
Alternatives à PhoneBurner
Avis sur PhoneBurner
Best Software Rollout!
Commentaires : We needed a software to quickly be able to dial through our existing database of clients. We were able to get this up and running in less than a week. Customer service has been fantastic. This company will actually reach out once you are set up just to spend some time screen sharing with you to make sure you are taking advantage of all the software has to offer. We didn't ask them to do this, the came to us.
Avantages :
The software was easy to set up, and the end users found it very easy to use. We had the least amount of trouble with training on this software that we have had with any software.
Inconvénients :
The only thing that could improve this are a few more ways to lock down what the end user can do. This would make it easier to make sure everyone's account looks and feels the same. Our telemarketing department wishes it would dial more than one line at a time.
Alternatives envisagées précédemment :
Getting a lot more done with this tool
Commentaires : Despite the integration issues this tool is great. I spend much more time speaking with people rather than leaving voicemails.
Avantages :
Our call rates have increased dramatically because of this tool. We had a mountain of old leads that we just couldn't get through manually and PhoneBurner has now breathed new life in to them. The voicemail drop feature allows us to just move on rather than spending that time leaving a message. Big time saver.
Inconvénients :
Hubspot integration. One of the reasons we purchased PhoneBurner was due to it's integration with Hubspot. It was listed as a product with premium integration in Hubspot's app marketplace. However during implementation we discovered that it only syncs with free-text fields in Hubspot, which is a little strange. As a result it's a little hard to track lead status since they are in dropdown format.
How PhoneBurner Makes My Life Easier
Commentaires : I overall enjoy using it.
Avantages :
The autodialing/voicemail/email feature - it saves me hours of work a day.
Inconvénients :
It can be glitchy and crash sometimes - such as system crashes.
Game. Changer.
Commentaires : Biggest benefit is the time saved. It will change how you structure your an entire day.
Avantages :
PhoneBurner has been a total game changer for my job. I'm responsible for a database of about 1500 and counting clients that I regularly followup with to varying degrees. While emails and texts are always great, nothing beats a phone call. PhoneBurner is the only reason I'm able handle anywhere from 80-100 a day while still getting me regular regular work done. Favorite features: * Interface is incredibly user friendly * Caller ID can be set to your number (or a local number) and all return calls will go to your personal line regardless * Pre-recorded voicemails so you can tailor them to the type of calls you're making. * Call session recordings (optional, but I really like being able to refer back to calls I made for training or missed info) * Dial Sessions can be easily picked back up if you didn't get through one. * Their support/customer service team has always been incredibly helpful and pleasant. Something you don't think about until you're having a bad experience elsewhere. * Super easy to upload contacts. They've done a lot to eliminate as much manual work as possible. If you can export your contacts into an excel sheet you're looking at a 2 minute, organized upload. And if not, their support team is so helpful. * Pays for itself with the time you're able to save Can't recommend it enough.
Inconvénients :
I honestly can't think of much. Occasionally it will bug and not connect to a number which you have to pay attention to. That's rare though.
Worked ok
Commentaires : There are enough alternatives that when I need a dialer I'll go to one that actually cares about the customer.
Avantages :
There is a definite learning curve but it does what it's supposed to do.
Inconvénients :
I asked for a credit since I hadn't used the product but had been paying for it for the last 5 months and was told that isn't something they do. I wasn't planning on stopping the service but I did because of their poor business ethic.
Réponse de l'équipe de PhoneBurner
il y a 2 ans
Our team is fully committed to our customers and your success. We offer a monthly service that can be cancelled anytime, but cannot offer refunds months after the fact based on level of usage. Still, we offered you an extension as a courtesy, despite the fact that you had regularly logged in to the product during this time. Should you ever decide to, our team is always here to help you get the most out of our software and your outreach. We wish you every success!
