Hippo Manager

Hippo Manager

par Hippo Manager Software

Pour qui ?

Veterinary professionals who want to partner with a full-service cloud practice management software that respects and protects data privacy and is designed for a better work/life balance.

Notes moyennes

109 avis
  • Note globale 4.1/5
  • Facilité d'utilisation 3.9/5
  • Service client 4.4/5
  • Fonctionnalités 3.7/5
  • Rapport qualité-prix 4.3/5

Informations sur le produit

  • À partir de 119,00 $US/mois
  • Prix $119 per vet, per month up to 3 vets. Call for Enterprise.
  • Version gratuite Non
  • Essai gratuit Oui
  • Déploiement Cloud, SaaS, web
  • Formation Formation présentielle
    Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • Hippo Manager Software
  • http://hippomanager.com
  • Fondé en 2012

En savoir plus sur Hippo Manager

Hippo Manager Software EMPOWERS veterinary professionals to THRIVE. Get better work/life balance with Hippo Manager. Our cloud-based, veterinary practice management software has all the tools needed to run any size or specialty clinic or hospital, awesome reports, 1-click estimates, reminders, labs, integrations & more. A fresh interface that's easy to use and simple to learn built for any device including tablets and iPads. Available for one price per vet per month. Always Free Trial.

Hippo Manager - Fonctionnalités

  • Facturation
  • Gestion des dossiers patients
  • Gestion des stocks
  • Imagerie et rayons X
  • Planification des rendez-vous
  • Plans de traitement
  • Rappels de rendez-vous
  • Traitement des ordonnances

Avis les plus utiles sur Hippo Manager

Hippo Manager is worth every cent!

Publié le 14/05/2019
Stephanie E.
Practice Manager, RVT
Vétérinaire, 2-10 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I am very satisfied and recommend it to anyone that is looking for software!

Avantages: I just love this software. I went from Impromed Infinity to Hippo after a full system crash. This system is like night and day to Impromed. It is so easy to set up and use. The customer service is also great! They cater to their clients and want our fred back since we are the ones using it in day-to-day operations.

Inconvénients: I think the thing I like the least is that there are no alerts that pop up automatically and you can not all alerts to the client unless you add to each pet under their account.

Réponse de l'éditeur

envoyé par Hippo Manager Software le 20/05/2019

Stephanie,

Thank you for your review of Hippo Manager Cloud PiMS! We are so pleased that you find our software reliable and our service meets/exceeds your expectations.

We DO value your feedback. We strive to build a future-proof product that is ready to empower veterinary professionals to thrive. We're ready to incorporate most-requested feedback from our partner practices and build into more features and more functionality.

We have an average 99.997% up-time and our clients love that stability and dependability. I'll have our team reach out regarding that alerts so we can be sure we've got what you're looking for, or, log it as a feature request for near-future development.

Thank you for being a member of the Hippo Herd!

I am very happy with hippo!!!

Publié le 26/09/2019
Serena T.
veterinarian, owner
Vétérinaire, 2-10 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
4/5
Facilité d'utilisation
4/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I have been very pleased with Hippo for record keeping. It is so easy to use and I have very rapid access to my patients' records. I really appreciate that they are constantly working to update and improve Hippo. Also, I met the Customer Support at the CVC - great to meet the people who have helped me initially, CSR routinely for technical questions. I also really appreciate that Hippo seems to be actively updated and improved for ease of use and function.

Avantages: Overall, myself, my receptionist and assistant/technicians are very pleased with using Hippo. We use it all day most days and having document storage capacity and accessibility is key!! It just seems very easy to navigate and access easily from multiple locations. The customer support has been amazing!! There are a few changes that I think would be helpful and the capability to set up certain types of reminders and service codes that would be really useable for us, which I will include below.

Inconvénients: I am so happy with it overall, that is hard to say but the things I would like to see change, are the number of decimal points/zeros on an invoice after each item. See example below.
Seen By: Serena Turner
Chart Note: Phone 2019-09-11 08:55:00
Patient Item Qty. Total
Gypsy Cefpodoxime 200 mg tablets 20.00000 $47.00
Phone Consultation 1.00000 $20.00
Euthanasia Housecall Large Patient 1.00000 $200.00
Paw Print made by Rolling Acres 1.00000 $25.00
Rolling Acres Private Cremation 50-150# 1.00000 $245.00
I just don't think having anything in the hippo system to the 0.0000 is practical, and it looks strange on invoices as well as pharmacy labels. This same system/issue impacts typing in the quantity on prescriptions for 100 count or more, you have to erase zeros to be able to type the number prescribed. Another thing I think could be addressed is the number of reminders - the top 5 - that show up on a vaccine certificate. If a 3 year vaccine schedule is being used, often the vaccines won't be on that top 5 reminder list so you have to either send multiple certificates or I delete reminders like the Annual Wellness Exam in order to have the 3 year DA2PP date show up, for example.

Réponse de l'éditeur

envoyé par Hippo Manager Software le 14/10/2019

Dr. Turner,

Thank you for your feedback and review of Hippo Manager. We are dedicated to providing a future-proof veterinary practice management software that remains ready to deliver on the needs of our partner practices and the emerging trends of a highly evolving industry.

We focus on our mission of empowering veterinary professionals to thrive by, delivering excellent customer service and making improvements as well as adding new features, a regular part of our day to day operations. Our customer success team is made up of a lot of individuals ready to assist practices in getting the most out of Hippo Manager!

Thanks for being a member of the Hippo Herd!

Hippo Manager Rocks!

Publié le 04/09/2019
Mary B.
owner/veterinarian
Vétérinaire, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
4/5
Facilité d'utilisation
4/5
Fonctionnalités
4/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Overall, I am very pleased with it's reliability and the timely improvements that have been made to increase efficiency of the system.

Avantages: I like that the company has a sense of humor, but they also listen and take suggestions seriously. The customer support team is friendly and sincere.

Inconvénients: Some parts are confusing and some areas require too many "clicks" to get task performed. Customer support, online manual and help page all aid in getting questions answered.

Réponse de l'éditeur

envoyé par Hippo Manager Software le 05/09/2019

Hi Dr. Barling,

Thanks for providing a review of Hippo Manager. We appreciate you being a member of the Hippo Herd!

We do take practice partner requests seriously and our support and training teams are always there to help with any question. We make sure we log feature requests and as part of our constant improvements to our app, we work in practice requests as soon as possible!

Are you saying you like our Hippo jokes? Glad you enjoy our sense of humor! We love what we do, so we infuse a lot of light-hearted elements into our approach and our practice management software. :)

Looking forward to delivering more growth and improvements your way as we met the demands of veterinary professionals such as yourself and the ever-changing veterinary industry.

Tracking taxes needs to be fixed before you consider this software

Publié le 17/09/2019
Leigh C.
Owner/Manager/Veterinarian
Vétérinaire, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
2/5
Note globale
4/5
Facilité d'utilisation
4/5
Fonctionnalités
5/5
Support client
3/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Until it gets its ability to track taxes fixed, this software is going to set you up for trouble with the CRA. I have 2 taxes, RST (provincial sales tax) and GST. The report that keeps track of how much of each we have collected has broken 3 times in the 8 months we have been using the software. Currently it is listing the 2 taxes separate on the invoices, as it should, but it is lumping the total of both taxes together when I run the end-of-day reports. I am going to have to go through and print off every single invoice from the past month and enter it into Excel. If you want to use it for billing, this software is a liability until this issue is fixed.

Avantages: Medical records are straight-forward. To-do-list allows me to find all the medical records I need to finish from the day, which is great for me. Ability to store documents (labwork, previous files) and radiographs is nice.

Inconvénients: It seems to be completely incapable of keeping track of how much tax my practice has collected

Réponse de l'éditeur

envoyé par Hippo Manager Software le 20/09/2019

Hi Leigh,

We appreciate you taking the time to provide feedback about Hippo Manager. Regarding the tax area, taxes are accurately tracked in the Balance Sheet and with an update dated this week, we will have released a NEW tax breakdown report for practices using multiple tax types. This will remove any confusion for practices who have the tax breakdown in the Balance Sheet but would like to see a more detailed report.

This is a great example of how we take feedback very seriously. We're agile enough to be able to tackle suggestions on an ongoing and priority basis.

Thank you for being a valued member of the Hippo Herd! We enjoy working with your team.

Hippo review

Publié le 25/09/2019
Christy N.
Veterinarian
Vétérinaire, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We have had good experience...we were not previously computerized and this was a pretty good intro. We don't use all the features available but hope to someday.

Avantages: It is pretty easy to invoice patients and tech support has been helpful

Inconvénients: We have glitches sometimes with link with credit card processing.

Réponse de l'éditeur

envoyé par Hippo Manager Software le 14/10/2019

Hi, Dr. Nicely,

We're so happy to be your chosen software as you moved into a computerized veterinary practice and cloud software. Hippo Manager is robust and full of features that are ready to grow with practices of every size!

When you're ready to take advantage of all that Hippo Manager has to offer, all users receive 100% free and unlimited customer service and training so veterinary professionals can be ready to take the next step in business and patient care on their terms.

We apologize that there's been some glitches with credit card processing, we've recently completed an upgrade which will eliminate these occurrences. As always, any issues that you encounter, please take advantage of our unlimited customer service and support so that we can resolve the question at hand as quickly as possible for you!

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