Hippo Manager

par Hippo Manager Software

Qui utilise Hippo Manager ?

Les professionnels vétérinaires qui souhaitent utiliser un logiciel complet de gestion de cabinet sur le cloud qui respecte et protège la confidentialité des données et est conçu pour un meilleur équilibre entre le travail et la vie privée.

Description de Hippo Manager

Hippo Manager Software permet aux professionnels vétérinaires de prospérer. Profitez d'un meilleur équilibre entre le travail et la vie privée avec Hippo Manager. Ce logiciel de gestion de cabinet vétérinaire basé sur le cloud comprend tous les outils nécessaires pour gérer des cliniques ou cliniques spécialisées de toutes tailles, des rapports exceptionnels, des estimations en un clic, des rappels, des laboratoires, des intégrations, etc. Une nouvelle interface facile à utiliser et simple à apprendre pour tous les appareils, y compris les tablettes et les iPad. Disponible pour un prix par vétérinaire et par mois. Version d'essai toujours gratuite.

Informations sur Hippo Manager

Hippo Manager Software

http://hippomanager.com

Fondé en 2012

Prix de Hippo Manager

Hippo Manager n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de Hippo Manager est disponible à partir de 119,00 $US/mois.

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À partir de

119,00 $US/mois

Version gratuite

Non

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Service de support permanent (réponse directe)

Support en horaire de bureau

En ligne

Hippo Manager - Fonctionnalités

Logiciels pour vétérinaires
Facturation
Gestion des dossiers patients
Gestion des stocks
Imagerie et rayons X
Planification des rendez-vous
Plans de traitement
Rappels de rendez-vous
Traitement des ordonnances

Avis sur Hippo Manager

Afficher 5 avis sur 120

Note globale
4,1/5
Facilité d'utilisation
3,9/5
Service client
4,4/5
Fonctionnalités
3,7/5
Rapport qualité-prix
4,3/5
Stephanie E.
Practice Manager, RVT
Vétérinaire, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 14/05/2019

"Hippo Manager is worth every cent!"

Commentaires: I am very satisfied and recommend it to anyone that is looking for software!

Avantages: I just love this software. I went from Impromed Infinity to Hippo after a full system crash. This system is like night and day to Impromed. It is so easy to set up and use. The customer service is also great! They cater to their clients and want our fred back since we are the ones using it in day-to-day operations.

Inconvénients: I think the thing I like the least is that there are no alerts that pop up automatically and you can not all alerts to the client unless you add to each pet under their account.

Réponse de l'éditeur

envoyé par Hippo Manager Software le 20/05/2019

Stephanie,

Thank you for your review of Hippo Manager Cloud PiMS! We are so pleased that you find our software reliable and our service meets/exceeds your expectations.

We DO value your feedback. We strive to build a future-proof product that is ready to empower veterinary professionals to thrive. We're ready to incorporate most-requested feedback from our partner practices and build into more features and more functionality.

We have an average 99.997% up-time and our clients love that stability and dependability. I'll have our team reach out regarding that alerts so we can be sure we've got what you're looking for, or, log it as a feature request for near-future development.

Thank you for being a member of the Hippo Herd!

  • Provenance de l'utilisateur 
  • Publié le 14/05/2019
Mary B.
owner/veterinarian
Vétérinaire, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    4/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 04/09/2019

"Hippo Manager Rocks!"

Commentaires: Overall, I am very pleased with it's reliability and the timely improvements that have been made to increase efficiency of the system.

Avantages: I like that the company has a sense of humor, but they also listen and take suggestions seriously. The customer support team is friendly and sincere.

Inconvénients: Some parts are confusing and some areas require too many "clicks" to get task performed. Customer support, online manual and help page all aid in getting questions answered.

Réponse de l'éditeur

envoyé par Hippo Manager Software le 05/09/2019

Hi Dr. Barling,

Thanks for providing a review of Hippo Manager. We appreciate you being a member of the Hippo Herd!

We do take practice partner requests seriously and our support and training teams are always there to help with any question. We make sure we log feature requests and as part of our constant improvements to our app, we work in practice requests as soon as possible!

Are you saying you like our Hippo jokes? Glad you enjoy our sense of humor! We love what we do, so we infuse a lot of light-hearted elements into our approach and our practice management software. :)

Looking forward to delivering more growth and improvements your way as we met the demands of veterinary professionals such as yourself and the ever-changing veterinary industry.

  • Provenance de l'utilisateur 
  • Publié le 04/09/2019
Marlene N.
Manager
Vétérinaire, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 25/06/2020

"Review for HIPPO"

Commentaires: Good one.

Avantages: Easy to navigate once you are familiar with it.

Inconvénients: Need integration with appointment reminder like texting features. Email does not work, since may of us do not look at the email for a couple of days.
These days with curbside assisting, the staff does not have the time to call the night before to confirm appointments.
Would like to have added when entering new patient information a place to add weight and temperature. This will make it easier, since we do not use it a lot on doctors notes.

Réponse de l'éditeur

envoyé par Hippo Manager Software le 29/06/2020

Marlene,
We appreciate your review and for the feedback about appointment reminders. We have a new, expanded in-app email feature rolling out this week, and we just launched a robust, two way integration with ALLYDVM that addresses many of the client communication needs you mentioned. Our team will send you a link for more information on both this week. I will also share your note about weight and temperature with out team- you may find our upcoming whiteboard expansion release offers you an alternative way to do this very quickly. Glad to hear you are finding it easy to navigate! We are happy you are a part of the hippo herd.

  • Provenance de l'utilisateur 
  • Publié le 25/06/2020
Danielle L.
Veterinarian
Vétérinaire, 13-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    2/5
  • Facilité d'utilisation
    2/5
  • Fonctionnalités
    2/5
  • Support client
    4/5
  • Rapport qualité-prix
    2/5
  • Probabilité de recommander le produit
    2/10
  • Provenance de l'utilisateur 
  • Publié le 15/05/2019

"Hippo Review"

Avantages: It is generally intuitive to use and has an easy learning curve, the reporting is straight forward, customer support is friendly and responsive. I like that there are constant improvements being made, and think I will be happy in the long run with this program. Integration with Idexx has been helpful for us too.

Inconvénients: There are several functions that don't work as intended, and many glitches that sometimes slow down using the software:
The search bar does not allow you to look for patients with special characters or spaces in their names. Some examples would be "representative" which won't pop up with the space in it, or we treat some animals from local shelters which are often identified by impound numbers "File #18-597" would be an example.
The print all button on the records does not actually print all of the records- it leaves out the CC and the doctor's signature- both are important to include when sending records elsewhere (the tab to print an individual record works fine).
There should be user options like "receptionist, assistant, or technician" for the records-, or everyone should have an individual ID for recording chart notes- it is cumbersome that I have to go back and sign charts related to phone calls that receptionists take or medication refills dispensed by technicians- it just makes more paperwork for the doctor.
There are also some glitchy problems sometimes with double clicking appointments to bring up the patient record- the "resource" spot doesn' t always autofill so it freezes up the computer. Sometimes we have had appointments disappear from the schedule, and occasionally we have been filling medications for one patient, but the charges were going into a different patient's chart that remains open in the background (we have screen shot of this if you wish to see)

Réponse de l'éditeur

envoyé par Hippo Manager Software le 17/05/2019

Hi Dr. Larsen,

Your detailed feedback is appreciated and we will have our support team log these issues as well as reach out to you directly for a resolution as fast as possible.

Hippo Manager is built to be future-proof, we will only have more integrations, more features and more improvements as we grow alongside our veterinary partners and anticipate industry needs.

We will get these issues handled for you promptly and look forward to your updated review.

Thank you for being a valued member of our Hippo Herd

  • Provenance de l'utilisateur 
  • Publié le 15/05/2019
Ailena B.
owner
Vétérinaire, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 16/05/2019

"Hippo Manager is Excellent"

Commentaires: Overall Hippo manager has been a huge part of getting my small and lean practice start up off the ground and running. Having a quality medical records system for a low price helped to get our practice up and going. Working remotely was a huge plus with having small children at home.

Avantages: I love the intuitiveness of hippo manager use--staff quickly catch on to the software even if they are unfamiliar with it. A plus is being able to upload and store and view DICOM images in the medical records. For quality of the software at the price point offered cannot be beat. Also, customer service is responsive to needs and makes customization when requested. Love working from home too!

Inconvénients: Sometimes the plus icons are a little small if working on a small touch screen such as a tablet.

Réponse de l'éditeur

envoyé par Hippo Manager Software le 03/06/2019

Dr. Baum,

Thank you for your review of Hippo Manager. We're so thrilled to hear that it's helping you get home faster and work remotely when you can, versus being stuck in the office.

Our team is super response and we're glad you've experienced that first hand. We are always working to improve features and functionality and take the feedback from our practice partners, seriously.

Our built-in DICOM viewer with unlimited storage is so popular, we love to see that you're taking advantage of that and delivering excellent patient care with the help of Hippo Manager.

Thank you for being a valued part of the Hippo Herd!

  • Provenance de l'utilisateur 
  • Publié le 16/05/2019