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Description de Joblogic

Le logiciel de gestion des services Joblogic permet à votre entreprise de passer à la prochaine étape vers une efficacité, une productivité et une rentabilité meilleures. Qu'il s'agisse de consigner des devis ou d'accepter des paiements, de planifier des tâches ou de gérer des ressources, Joblogic connecte votre personnel et vos clients. Cette application mobile facile à utiliser permet à vos travailleurs sur le terrain d'enregistrer des informations sur les tâches, de remplir des feuilles de conformité, d'accepter des tâches, etc. Essayez Joblogic dès aujourd'hui avec une version d'essai gratuite de 30 jours.

Qui utilise Joblogic ?

Le public cible ne se limite pas aux entreprises de services et de maintenance. Si vous employez des opérateurs de terrain pour réaliser des tâches prévues ou réactives, cette solution est parfaite pour vous.

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Joblogic ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

Joblogic

Joblogic

4,3 (52)
39,00 £GB
mois
Version gratuite
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VS.
À partir de
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Intégrations
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Rapport qualité-prix
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36,00 $US
mois
Version gratuite
Version d'essai gratuite
154
8
4,3 (66)
4,3 (66)
4,2 (66)
Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur Joblogic

Note moyenne

Note globale
4,3
Facilité d'utilisation
4,3
Service client
4,5
Fonctionnalités
4,2
Rapport qualité-prix
4,0

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
62%
4
29%
2
2%
1
8%
Jeff
manager (R.-U.)
Utilisateur LinkedIn vérifié
Équipements publics, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

All in one place

5,0 il y a 5 ans

Avantages :

we can record jobs, dispatch jobs, keep track on progress, this then follows to easy invoicing with all data carried through. you can record info in notes of calls .quote customers .allow customer their own access.

Inconvénients :

Filtering options need tweaking for searching

Réponse de l'équipe de Tracer Management Systems

il y a 5 ans

Jeff, thank you for the review. It's good to hear that you're benefiting from the implementation of Joblogic at Active Air.

kerry
Office manager (R.-U.)
Génie mécanique ou industriel, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Helpful in so many ways

5,0 il y a 8 mois

Commentaires : helpful staff and the software is very thorough

Avantages :

the fgas stuff is great, the PPM planner is great all in one place and easy to use

Inconvénients :

the jobsheet templates are hard to design they seem to not work too well and need alot of adjustments i am having to put alot of time into the process of setting this software up and the jobsheets im finding abit frustrating. It would be amazing if the engineer could raise POs but we are getting around this.

Dan
Director (R.-U.)
Utilisateur LinkedIn vérifié
Fabrication électrique/électronique, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis
Source : GetApp

Alternatives envisagées précédemment :

Feel let down

2,0 il y a 3 ans

Commentaires : Bad

Avantages :

The only pro I have is that I stopped using it soon after I purchased. Wasn’t good at all

Inconvénients :

Basically a lot. Get sucked into the annual plan, promised everything you asked for. First hurdle and wasn’t good at all. I asked back in May 2020 that I have issues, and basically get fobbed off. Customer service is useless, and very slow. Again you get promised it’ll go to development team for review and get nothing. Ask them to help and say we can’t as it doesn’t do that, but we have a work around. I find this silly as the work around takes longer then just inputting into a spreadsheet or any other kind of software you have before you use Joblogic. Very disappointing and no part refund or help. Stay well clear

Jolene
Director (R.-U.)
Construction, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Game Changer!

5,0 il y a 9 mois

Commentaires : We joined JL back in 2016 and started with the old desktop version. Going from what we were using to JL was a big step for us with a trip up to Birmingham for some training. It was essential that we could import existing customer records from our old system to JL and we received a great deal of support from JL during this setup period. Since migrating from desktop to cloud version we have had on site training which was great and saved us the expense and time of travelling from Cornwall to Birmingham. Everybody we have dealt with at JL since we joined have been great and always very helpful. I think sometimes when a company like JL expands very quickly they can forget about the smaller companies like us but it has never felt this way for us, I really cant imagine a day when we look to move away from JL.

Avantages :

Too many pros to list here! The most useful thing has to be the way the calendar/diary and allocation of jobs to engineers works but also the invoicing module which integrates with Xero effortlessly.

Inconvénients :

Not being able to upload a large batch of new customer site addresses ourselves. We can add individual new sites but when working with large new developments like we do, which can be made up of 100's of properties a batch import is essential. The work around is that we have to send the completed template to JL and ask that they upload the bath of sites for us which can take a few days to be done. We were able to batch import sites ourselves on the old desktop version so it seems a bit of a step backwards that we cant do this on the current version.

Myles
Myles
Company Director (R.-U.)
Utilisateur LinkedIn vérifié
Fabrication électrique/électronique, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

First class customer service!

4,0 il y a 5 ans

Commentaires : We have been operating for 50 years, and all our systems and records have until very recently been paper-based. This has created various bottlenecks that have been damaging in terms of efficiency and responsiveness to customer requirements. I have embarked upon a root and branch upgrade of our business processes, hardware, software, training and recruitment and part of this has been sourcing a CRM/Job Management System that will allow us to refine our processes across all our activities and improve efficiency. We've started using Joblogic only recently but have rolled it out across the company already because the staff and management have picked it up so quickly. We have already noted significant improvements in our responsiveness to customers. All our office staff now have instant information to hand, instant updates from field engineers and can provide answers immediately over the phone despite not even necessarily having known a job was being undertaken. We aim to use Joblogic to the full, from creating quotes to purchase orders, to completing jobs and linking all the end result into our accounts software.

Avantages :

The software is easy to use, and the interface uses plain English text. The menu structure is excellent and intuitive. The manuals get you off the ground quickly by focusing on the most used elements, and are backed up by great videos and an extremely helpful, proactive and supportive 'on-boarding' team that are available through the live Chat service, by phone or email. I've used the chat system extensively as I've needed to ramp up the project quickly in all areas of the business in order to move from the paper-based system to this one without having the two running parallel for too long. The team at Joblogic have helped us every step of the way so far with rapid support, great work on the back-end and a great ear for our needs.

Inconvénients :

The software and therefore our data is web-based. It's a risk for us to put all our work, notes, client files and potentially years of data somewhere other than on our offices. In an ideal world we'd have the software installed locally on our computers and our data files local too. Having said this, I raised my concerns with Joblogic and they told me how to export our data, which at a push could then be re-imported into another software developer's package if the worst happened with Joblogic.

Réponse de l'équipe de Tracer Management Systems

il y a 5 ans

Myles, thank you so much for taking the time to review Joblogic. It's great to hear that your implementation has been a success. We're pleased that you've enjoyed working with our on-boarding team too. We do pride ourselves on having quality software but even more so on our customer service, so it's nice to know that you've had a good experience. Thanks again for choosing Joblogic.