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GPS Trackit
Description de GPS Trackit
GPS Trackit sert des milliers d'entreprises, proposant des solutions personnalisées de gestion de parc automobile adaptées aux besoins de chaque client. GPS Trackit propose une suite avancée d'outils de gestion de parc automobile qui comprend des appareils de suivi GPS, une surveillance en temps réel, un reporting détaillé et un système de gestion de l'information sur le cloud. Ces solutions aident les utilisateurs à réduire les dépenses et à maximiser les profits grâce à la surveillance des conducteurs, à l'optimisation des itinéraires et à de nombreuses autres fonctionnalités conçues pour aider chaque entreprise à réaliser son plein potentiel.
Qui utilise GPS Trackit ?
GPS Trackit fournit des solutions de gestion de parc automobile personnalisées à des milliers d'entreprises issues de nombreux secteurs.
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GPS Trackit
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Avis sur GPS Trackit
GPS logiciel
Avantages :
Un logiciel très fiable et sécurisé, facile à utiliser.
Inconvénients :
Je n'ai aucun reproche car il fonctionne parfaitement bien, juste qu'il emmerde parfois lors de la connexion
Réponse de l'équipe de GPS Trackit
il y a 11 mois
Hi Claudel, Thank you for the fantastic review! We're so happy you find GPS Trackit reliable and easy to use. Our customer service team is here 24/7 if you have any future connection issues. Best regards, GPS Trackit Support Team
Mostrar versiones volume_up Thumbs Up for GPS Trackit!
Avantages :
I've been using GPS Trackit for a while now, and I'm impressed! It's a great app for keeping tabs on my fleet, whether I have a small business with a few vehicles or a larger operation. GPS Trackit has been a valuable asset in managing my fleet. It's given me greater visibility into my operations and helped me improve efficiency and safety. I highly recommend it!
Inconvénients :
I would like to be able to download videos that I request larger, or be able to see them online. Videos of 1 min are hard to find and see what happend
Réponse de l'équipe de GPS Trackit
il y a 4 mois
Hi Josefina, Thank you for taking the time to leave us such an awesome 5-star review! We're thrilled to hear that GPS Trackit is a valuable fleet management asset for your business. Our team is working on updating our video feature to accommodate your request. Keep an eye out for updates on that coming soon! Thank you for being a GPS Trackit customer! Best Regards, GPS Trackit Support Team
Honest Review -
Commentaires : We are a small mom and pop trucking company, and they treat us just as we are a big nationwide company. We never feel like the little guy with them.
Avantages :
What I like most about GPS Trackit is that it isn't M*****! I had major issues with communication and billing with my previous. Took me months to get anything solved. I have not had one issue with GPS Trackit. I call in with an issue, I email with an issue or any questions, for adding units for anything and they handle it immediately and they are not pushy or intrusive.
Inconvénients :
At this point, I haven't had anything that I haven't liked. They are what they said they were.
Réponse de l'équipe de GPS Trackit
il y a 3 mois
Hi Janna, WOW! Thank you so much for the fantastic review! We love hearing customer experiences like this. It makes our day to hear that switching to GPS Trackit was everything your company was missing in fleet management. We love treating our customers with the best service in the industry. Our team is always here whenever you need us. Best Regards, GPS Trackit Support Team
A simple solution to ELD with no contracts, but lacks good quality tech support & customer service.
Avantages :
Simple installation, plug and play, no contracts which allows the ability to search for other options or at least wait until the bigger companies ie Feetmatics & Omnitracks remove their contracts.
Inconvénients :
Tech support is horrible. They always blame the user for errors. Equipment software needs to be updated frequently otherwise your driver will someone how find a way to place them in violation. The system has even send us a message to switch to paper logs on more then one occasion. There are times when the unit does not switch automatically to drive mode and the driver needs to manually do so, or vise versa. Mileage is sometimes not recorded automatically and in one occasion nothing at all from one state to the other. This is supposed to be done automatically by the system, yet the driver is at fault according to tech support. There is no accountability from their support system, their reply is always vague. Wait time to get a hold of someone is on average 20-45min wait. If you are in East Coast you must wait until they are open since they are in West Coast. If you are a 24Hr Company then you are screwed, they told us they are switching to a 24Hr Support in March but we still waiting on it. If you send an email or leave a voice message about an error or issue it will take about a day or two for someone to reply letting you know they are looking into it. Hope they fix this otherwise we jumping ship. Overall I'm disappointed in choosing this company and regretful to have put our company onboard one that doesn't have they stuff together.
Réponse de l'équipe de GPS Trackit
il y a 6 ans
Hi Xavier, Please allow us to express our apologies for the inconvenience you have experienced. While the FMCSA is responsible for enforcing the ELD mandate, it¿s up to drivers and providers to navigate the many complicated aspects of the ELD rule. The wait times you describe reflect this¿with so many drivers needing ELD support, our phones have been busy as of late! To combat this and provide the best customer experience possible, we are actively augmenting our Tech Support team to meet the needs of our users¿especially those affected by the ELD Mandate. We are on schedule to have this support available 24/7! Many of our ELD users have found our ELD Video Library to be very helpful! We update it regularly to stay current with FMCSA regulations and, by popular demand, have recently added Spanish subtitles to all our videos: http://bit.ly/2p9LGHG Our Director of Customer Service will be reaching out to you to discuss how we can ensure a better experience moving forward.
Alternatives envisagées précédemment :
Everything you need without the big price tag
Commentaires : help good...the team is quick to act and send new products
Avantages :
The dashboard is very user friendly. Running reports and getting a quick glance at where our trucks is simple
Inconvénients :
The text box for customer support. it seems to lag and be a bit cumbersome at time
Réponse de l'équipe de GPS Trackit
il y a 3 mois
Hi Jeff, Thank you for taking the time to leave us such a fantastic review! We're thrilled that our product has improved managing your fleet. We're always here to help 24/7 and want to ensure our customers have an excellent experience. Best Regards, GPS Trackit Support Team
