--- description: Manago AI : qu'en pensent les utilisateurs ? Lisez les avis clients sur Manago AI, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Manago AI - Avis, notes, prix et abonnements - Capterra France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de marketing automation](/directory/6/marketing-automation/software) > [Manago AI](/software/134496/salesmanago-marketing-automation) # Manago AI Canonical: https://www.capterra.fr/software/134496/salesmanago-marketing-automation Page : 1/11\ Suivant: [Page suivante](https://www.capterra.fr/software/134496/salesmanago-marketing-automation?page=2) > Identification et suivi des visiteurs sur le site web, marketing par e-mail, entonnoirs de vente automatisés et médias sociaux, CRM — solution tout-en-un. > > Conclusion : 249 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Manago AI ? Petites, moyennes et grandes entreprises du secteur de l'e-commerce, B2C et B2B ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 249 Avis | | Simplicité d’utilisation | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Benhauer - **Pays**: Krakow, Pologne - **Entreprise fondée en**: 2011 ## Contexte commercial - **Prix à partir de**: 213,00 € - **Type de licence**: (Version gratuite disponible) (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, espagnol, italien, polonais - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 209 de plus ## Fonctionnalités - A/B Testing - Actions découlant d'un événement - Analyse des campagnes - Automatisation du marketing - CAN-SPAM Compliance - CRM - Campagnes de drip marketing - Champs personnalisables - Engagement des clients - Gestion des abonnés - Gestion des campagnes - Gestion des contacts - Gestion des leads - Gestion des modèles - Importation et exportation de données - Marketing multicanal - Marketing social - Mobile Optimization - Notifications de leads - Pages de renvoi et formulaires web - Personnalisation - Planification des campagnes - Profils de clients - Qualification de leads - ROI Tracking - Rapports et analyses - Segmentation - Segmentation de la clientèle - Segmentation de leads - Suivi des e-mails - Suivi des visiteurs de sites web - Third-Party Integrations - e-mail marketing - Éditeur WYSIWYG ## Intégrations (26 au total) - Adobe Commerce - BigCommerce - Firmao CRM - Freshdesk - Google Ads - Google Analytics 360 - IdoSell - Involve.me - LiveSpace - Magento 2 Delivery Date Extension - Magento 2 Store Locator - Omniconvert - OpenCart - PrestaShop - Salesforce Platform ... et 11 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de marketing automation](https://www.capterra.fr/directory/6/marketing-automation/software) ## Catégories connexes - [Logiciels de marketing automation](https://www.capterra.fr/directory/6/marketing-automation/software) - [Logiciels de gestion des réseaux sociaux](https://www.capterra.fr/directory/30939/social-media-management/software) - [Logiciels CDP (Customer Data Platform)](https://www.capterra.fr/directory/31334/customer-data-platform/software) - [Logiciels d'email marketing](https://www.capterra.fr/directory/30013/email-marketing/software) - [Logiciels de prospection](https://www.capterra.fr/directory/31017/lead-capture/software) ## Logiciels similaires 1. [HubSpot Marketing Hub](https://www.capterra.fr/software/171840/hubspot-marketing) — 4.5/5 (6242 reviews) 2. [Brevo](https://www.capterra.fr/software/132996/brevo) — 4.6/5 (3486 reviews) 3. [Mailchimp](https://www.capterra.fr/software/110228/mailchimp) — 4.5/5 (17642 reviews) 4. [MailerLite](https://www.capterra.fr/software/136603/mailerlite) — 4.7/5 (2318 reviews) 5. [ActiveCampaign](https://www.capterra.fr/software/79367/activecampaign) — 4.6/5 (2564 reviews) ## Avis ### "A very good compromise between simplicity, effectiveness and investment" — 5.0/5 > **Riccardo** | *28 février 2025* | Marketing et publicité | Taux de recommandation : 8.0/10 > > **Avantages**: Since 2016, we’ve partnered with SALESmanago through thick and thin, watching them evolve from a solid Marketing Automation platform into a robust CDP. Over the years, we’ve tackled everything from simple integrations to large-scale projects that linked multiple eCommerce sites, websites, and retail locations. We’ve also had the chance to share feedback that shaped new features—many of the tools we rely on now are the direct result of that collaborative spirit. What’s truly stood out is SALESmanago’s willingness to adapt. In a rapidly shifting e-commerce landscape, they’ve stayed ahead of the curve—innovating, refining, and listening when it mattered most. Sure, there have been challenges, but their support and dedication have helped us navigate those hurdles and come out stronger. Today, a big part of our success story is tied to how well we’ve worked together. Looking forward, SALESmanago’s roadmap promises exciting developments that spark our confidence for the future. We’re proud of how far we’ve come as partners, and we’re eager to keep the momentum going, growing and evolving, side by side. > > **Inconvénients**: Over the past three years, following the acquisition, SALESmanago has undergone significant shifts in strategy, personnel, board composition, and management—changes that at times made collaboration more difficult. We felt some growing pains, but we understood this was a necessary step for a company aiming to make major strides in technology, organization, and effective support. Even so, the platform remains easy to use. There are still a few areas that feel more complex than other solutions, but we can already see them working to streamline these parts. The first releases from this push have been really encouraging, and we’re optimistic about the direction they’re headed. > > We’ve had a solid track record with SALESmanago since 2016, and their ambitious technology investment plan makes it clear the next chapter will be truly groundbreaking. ----- ### "A flexible and user-friendly tool" — 4.0/5 > **Nikola** | *6 novembre 2024* | Jeux vidéos | Taux de recommandation : 8.0/10 > > **Avantages**: - The platform is easy and intuitive—I’ve never had trouble navigating it. - They’re open to creating custom solutions tailored to non-standard e-commerce businesses. - I feel heard; they’re very receptive to feedback and actively implement suggestions. - They’re continuously improving, especially when it comes to new features. - Their customer support is fast. Usually, within minutes, I receive confirmation that my ticket was received, information on who is handling it, and an expected response time. They also understand when an issue is urgent and requires immediate attention. > > **Inconvénients**: There are a few areas that could be enhanced, such as more efficient A/B testing for email subjects (currently, multiple emails have to be created for testing), expanded options for data extraction (e.g., you can extract data for users who opened an email but not for those who clicked), and simpler, faster mass management of tags and user details. Also, I wasn’t involved during the initial tool implementation, but there were some gaps in the integration when I started using it. I’m not sure how this process looks like now, but I believe it would be helpful for the clients if SalesManago conducts a health check at the end of each integration. This could include verifying if purchases are being sent correctly, ensuring dashboards are tracking them properly, etc. In our case, corrections were needed on our end, but SalesManago didn't inform us that something went wrong during the process. > > Over time, using the tool has become easy and enjoyable. Since we’re not a typical e-commerce company, we needed a more customized approach, and SalesManago introduced several improvements for us over a few months. Currently, the tool runs smoothly. There are a few areas that could be enhanced, such as more efficient A/B testing for email subjects (currently, multiple emails have to be created for testing), expanded options for data extraction (e.g., you can extract data for users who opened an email but not for those who clicked), and simpler, faster mass management of tags and user details. Generally, some limitations can be worked around, but this often requires contacting support, for example, to extract user data that is available, but not accessible to the user directly, or deleting the tags with a specific phrase used. For standard tasks like sending emails and managing campaigns, the tool is reliable, and any issues that arise are communicated and promptly resolved. ----- ### "Flexible, Intuitive Support That Boosts Campaign Effectiveness" — 5.0/5 > **Monika** | *4 mai 2026* | Photographie | Taux de recommandation : 9.0/10 > > **Avantages**: SALESmanago is not just a tool, but real support in achieving marketing goals. The collaboration runs smoothly, and the team demonstrates great flexibility and a strong willingness to find solutions tailored to our needs. Thanks to the use of advanced communication scenarios, we can better respond to customer expectations while saving time and increasing the effectiveness of individual campaigns. An additional advantage is the intuitive interface, which significantly improves day-to-day work with the system. > > **Inconvénients**: Many of the features and integrations are clearly designed with e-commerce in mind, so service-based businesses may sometimes need to fine-tune the setup to better match their workflows. Fortunately, the platform itself is flexible, and the support team is very helpful in identifying and implementing suitable solutions. The AI capabilities, including the Sidekick tool, are promising, but in certain modules they still require further refinement—especially for the Polish market. At times, the generated outputs can feel somewhat unnatural or less contextually accurate. ----- ### "Stay away, plenty of cheaper alternatives" — 1.0/5 > **Utilisateur vérifié** | *11 décembre 2025* | Design | Taux de recommandation : 1.0/10 > > **Avantages**: Nothing really stands out for the money they ask you. The only thing is the very good cystomer support > > **Inconvénients**: Very difficult to setup automations and overall platform functionalities are very dated with very basic UI/UX functionalities. > > Quite bad and not worth the price. On top of that you are locked in a 2 year contract that binds you forever. ----- ### "I Learned a Lot Using SALESmanago" — 5.0/5 > **Sebastian** | *17 avril 2026* | Marketing et publicité | Taux de recommandation : 8.0/10 > > **Avantages**: Great support from the partner manager, a wide range of automation options, and an attractive price make this tool very valuable, especially for beginners. > > **Inconvénients**: Not all features are intuitive at first, especially when it comes to SMS campaigns. However, thanks to the partner account manager, everything was explained clearly, which reduced the learning curve. > > As a beginner user, I’ve had a very positive experience with SALESmanago so far. The platform offers a wide range of automation possibilities, which helped me quickly improve my marketing activities. A big advantage was the excellent support from the partner program account manager, who guided me step by step and clearly explained how to use the tool. ----- Page : 1/11\ Suivant: [Page suivante](https://www.capterra.fr/software/134496/salesmanago-marketing-automation?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.fr/software/134496/salesmanago-marketing-automation) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées