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SALESmanago Marketing Automation
Description de SALESmanago Marketing Automation
SALESmanago Marketing Automation fournit des solutions de nouvelle génération qui redéfinissent la façon dont les outils de marketing traditionnels sont utilisés dans les entreprises d'e-commerce, B2C et B2B. Chaque jour, ils vont au-delà des attentes concernant les capacités d'e-mail marketing, le contenu dynamique de site web personnalisé, le marketing sur les médias sociaux, le marketing automation anonyme, la publicité en ligne. L'objectif principal est de créer un produit qui permet aux utilisateurs de mettre en œuvre tout type de processus de marketing qu'ils désirent.
Qui utilise SALESmanago Marketing Automation ?
Petites, moyennes et grandes entreprises du secteur de l'e-commerce, B2C et B2B
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Avis sur SALESmanago Marketing Automation
Top produit de marketing
Avantages :
Un simple et facilite la gestion des e-mails et professionnel avec de très bonne fonctionnalité et rapide à envoyer et recevoir des messages.
Inconvénients :
Très sympa et professionnel. Je n’ai pas d’inconvénient sur le produit. Je le recommande
Parfait pour le marketing
Avantages :
Ce logiciel est très pratique pour les compagne marketing par mail
Inconvénients :
Je n'ai pas trouvé d'inconvénient à ce logiciel pour le moment. Je le recommande
Alternatives envisagées précédemment :
A very good Product
Commentaires :
Very positive experience.
Constant updates.
Fast and competent assistance
Avantages :
Marketing Automation, AI, email campaing, analysis
Inconvénients :
The integration was very easy and the SALESMANAGO platform is very usable
Complex platform for any eCommerce marketing professional or business owner.
Commentaires : SALESmanago is helping to our clients to know their customers better. On the base of this knowledge they are able to communicate with their customers in personalize way. In that regard they see higher customer engagement with their marketing messages in many channels which leads to increased revenues.
Avantages :
With SALESmanago you have all customer data (behavioural and transactional) in one place and ready to use in many channels SM offers. Many eCommerce marketers are using single purpose applications or platforms and therefor they are not able to have 360 view of each customer. SALESmanago solves this problem with excellence.
Inconvénients :
Complexity of the platform might scare some users. Also some user expect a magic wand platform which will do everything for them. That is not truth obviously. It is about proper work and time to learn how to use this tool and get all the benefits platform has.
Not giving us what we need
Commentaires : Implementation went ok, features are ok but we are having problems with email formatting. That is really important to our marketing but they don't seem to be taking real action to resolve the problem. Also the web analytics are not working properly. Again we reported the issue but no resolution. I think they don't have enough technical support so having been a customer for a year we are actively looking for other options.
Avantages :
Comprehensive set of features and potentially a powerful marketing aid just needs better technical support.
Inconvénients :
Email formatting problems and slow technical response. The training material is not always easy to understand.
Réponse de l'équipe de Benhauer
il y a 7 ans
Dear Mr. McCarthy, Thank you a lot for the shared review. I am extremely sorry to hear that you find our technical support as not satisfactory enough. My name is Anastasia Chaykina, I am an Education manager at SALESmanago. I did tried to contact you in November, 2016 asking for the review of the system and your work with the support team. Unfortunately, I haven't received any feedback from your side, which could prevent the occurred dissatisfaction. I will get in touch with you immediately and I hope, we will find a solution together. We have currently made major improvements in the educational materials as well as launched the free technical life-meetings for our clients. Just in case, I am leaving you my email address which is anastasia.chaykina@salesmanago.pl - feel free to contact me in case you need any support from my side. As promised, I will get back to you along with your project manager. Best regards, Anastasia Chaykina
