17 ans à aider les entreprises françaises
à choisir le meilleur logiciel

Description de DialMyCalls

Avec DialMyCalls vous pouvez facilement passer un appel téléphonique et envoyer un SMS et/ou un e-mail à un groupe de personnes, le tout instantanément. Avec ce système basé sur le web, vous ajoutez simplement vos contacts, vous enregistrez un message et vous l'envoyez. Vous recevrez un rapport détaillé complet indiquant ce qui s'est passé en relation avec chaque appel ou SMS.

Des fonctionnalités avancées sont également proposées, telles que le sondage, la connexion par pression, la demande de confirmation de réception, l'enregistrement par pression et diverses autres fonctionnalités.

Essayez gratuitement cette solution dès aujourd'hui et découvrez pourquoi tant de personnes la choisissent.

Qui utilise DialMyCalls ?

Ce produit est utilisé par des écoles, des universités, des églises, des équipes sportives, des organismes à but non lucratif, des entreprises de services publics et de nombreux types de groupes. Globalement, il peut s'avérer utile pour quiconque doit envoyer une notification à un groupe de personnes.

DialMyCalls Logiciel - 1
DialMyCalls Logiciel - 2
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Avis sur DialMyCalls

Note moyenne

Note globale
4,8
Facilité d'utilisation
4,8
Service client
4,6
Fonctionnalités
4,6
Rapport qualité-prix
4,6

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
88%
4
8%
2
2%
1
2%
Jeffrey
Jeffrey
Pastor (É.-U.)
Utilisateur LinkedIn vérifié
Institutions religieuses, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great auto-call service

5,0 il y a 5 ans

Commentaires : In the old days we would have to call everyone personally, one at a time. there is still a place for that but to get out general reminders and announcements, it would take hours. Now we do it in a couple minutes.

Avantages :

We love this service. We are able to break our call lists into multiple groups so if we need to get a message to certain group, no problem but we can also send an event announcement to everyone.

Inconvénients :

Of course you lose the opportunity to have a two way conversation but the extra push to talk feature helps with that if folks want to talk with us further.

Taina
Property Manager (É.-U.)
Entreposage, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Great Product, needs a little tweeking. :0)

5,0 il y a 6 ans

Commentaires : Thank you for the opportunity to share this with you. Good luck! Overall, great product. I am very happy with it.

Avantages :

What I like most of the DialMyCalls software: - User Friendly; - Response time is immediate, amazing!; - Great access to reports, reports provide a comprehensive receipt of calls made; - I love the fact that I can create caller groups to organize my contact list better, (super nice); - Cuts my workload in half; - Customers response is positive; - Made affordable. Perfect for small busnesses, like ours. I truly appreciate that, too, being I am paying out of pocket so that my boss dosen't reject the concept due to budget.

Inconvénients :

What I least like about DialMyCalls software: - The Spanish recording feature has a glitch, when I pick the Spanish language The male voice is audiable and at a good pace. The female voice is rushed and fewer pauses. With that being said, still on the Spanish option when adding the "<break/>" feature to get a little gap between sentences, the original Spanish voices are cancelled out and the English voice is now reading the message, which totally distorts the message. It gives it horrible "Gringo" sound effect. It's funny as hell, but not usable, therefore there is no feature to allow Spanish messages created to make necessary audio adjustments; - There is no way of pulling up the written portion of a recorded message to make adjustments after it has been created; - Reports do not include the name of the contact, only the phone number; - When creating a new broadcast, there is no way of returning to the previous step without having to start over; - When adding multiple phone numbers, it will not allow to duplicate a name, (what is up with that?) Nor, does it have the capacity to add duplicate phone numbers on the single contact.

Melvin
Church Leader (É.-U.)
Institutions religieuses, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis
Source : SoftwareAdvice

Not what it used to be

2,0 il y a 3 ans

Commentaires : The messages are often cut off, or recorded with blank spots. No definite answers given. No help to make this happen. I have multiple people not receiving important messages. This is worse case scenario. When people of a church is not received notifications, they are not engaged, if not engaged...well you can follow.

Avantages :

When we first began, I loved the features, and the ease. Not to mention the price. It was very nice to see such a program that was checking all of our boxes.

Inconvénients :

The customer service has either decreased significantly, or I had one excellent customer service agent. I send messages and most of them are not replied to. When they are, it is more of a commentary than troubleshooting. It is always someone else's fault. When you are responsible for getting a message out to multiple people, time is of the essence, and clarity is needed. This service does not provide this.

Rebecca
teacher (É.-U.)
Gestion de l'enseignement, 501–1 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

A MUST HAVE for Teachers

5,0 il y a 3 ans

Commentaires : In our district, we are required to call parents daily when a student misses a class. Since on a single day, I have at least ten absences, that makes for a LOT of phone calls. I used DialMyCalls years ago and started again this year. With a push of a few buttons, I can send messages to parents to let them know that their student has missed my class. I have prerecorded messages for Monday through Friday. I just select the students who missed, select the day they missed, and I have "made" ten calls in under a minute. I will continue to use this product daily for my entire teaching career.

Avantages :

I really enjoy how easy and quick it is to make calls and send messages to my students and their parents.

Inconvénients :

I wish it were a bit cheaper for teachers. Granted, under $15/month is well worth my time, but since I am sending out about 50 calls a week and have under 200 students, there should be some educational discount. I also wish I could integrate it with Google Voice. If there is a way I am unaware of, please let me know.

Candace
English Teacher (É.-U.)
Gestion de l'enseignement, 5 001–10 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

A Boon for Teachers!

5,0 il y a 4 ans

Commentaires : I am able to reach parents with real-time information, instead of waiting until later in the day or the evening. That way, they can call me back and we can work out a solution during the school day that will benefit the student and hopefully lead to better performance.

Avantages :

Everything from signing up to broadcasting the call is very user-friendly. Sometimes, it is better to have a voice recording than a text, or vice versa, depending upon your desired outcome. Families are so busy these days and it is difficult to contact them, so being able to send a recorded call between classes helps a lot. I have seen better student engagement, participation, and work follow through when I use DialMyCalls.

Inconvénients :

I honestly don't feel there is anything I don't like about this software. It is user-friendly, great customer support, and pricing is fair for the services that I need.