Description de Zen Planner
Ce logiciel complet de gestion des membres pour salle de sport fournit tout ce dont vous avez besoin pour faire de votre passion une activité florissante. Cette solution regroupe le traitement des paiements, la facturation automatique, la génération de leads, des sites web avec marketing numérique, des cours virtuels, la planification, le commerce de détail, des automatisations, des applications pour les membres et le personnel ainsi qu'un reporting détaillé pour vous permettre de développer et d'entretenir votre activité tout en fidélisant vos membres.
Qui utilise Zen Planner ?
Les propriétaires de salles de sport qui souhaitent passer plus de temps à faire ce qu'ils aiment et à partager leur passion plutôt que de passer des heures derrière un bureau à s'occuper des tâches administratives de leur entreprise.
Où peut-on déployer Zen Planner ?
Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
À propos de l'éditeur
- Daxko
- Situé à Birmingham, É.-U.
- Fondé en 2006
- Support téléphonique
- Chat
Pays disponibles
Australie, Canada, Nouvelle-Zélande, États-Unis
Langues
anglais
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À propos de l'éditeur
- Daxko
- Situé à Birmingham, É.-U.
- Fondé en 2006
- Support téléphonique
- Chat
Pays disponibles
Australie, Canada, Nouvelle-Zélande, États-Unis
Langues
anglais
Zen Planner en vidéos et en images
Comparez le prix du logiciel Zen Planner avec ses alternatives
Fonctionnalités - Zen Planner
Alternatives à Zen Planner
Avis sur Zen Planner
Jody
Very Helpful Customer Service!!!
Commentaires : Zen Planner software has enabled our company to introduce a program to our customers in a seamless fashion. Their customer service was vital in helping us with this process.
Avantages :
The software is very slick and versatile!
Inconvénients :
There was a lot to learn that I wasn't familiar with.
Réponse de l'équipe de Zen Planner
il y a 4 ans
Happy to hear it - thanks Jody!
Itzak
Alternatives envisagées :
Perfect for managing a martial arts studio
Commentaires : I was really impressed on how well they understand how martial art schools work. The software takes into account everything you need to keep your school running - from scheduling out classes students reserve for, to taking payments and setting up merchant accounts, to desk check-in software, to students having their own portal to track their membership and status. Customer support was very helpful during the onboarding.
Avantages :
You can tell this software was designed for martial artists. One of my favorite things you can do is designate belt rankings to students, and design your system in a way that when a student is ready to test for the next belt, whether its the amount of time they've been training with the studio, to achieving certain skills required, Zen Planner notifies you and helps you plan belt testing. I loved that they recognize how important it is for martial art schools to know where students rank. I was able to plan out all my belts, what skills are required and minimum of time with the school they need to have to test. Most gym software don't recognize all the small nuances that martial art schools need to track where their students stand.
Inconvénients :
The apps for desk login can be a little buggie sometimes and require an update or reset the iPad to get the software to work.
Réponse de l'équipe de Daxko
l’année dernière
Thank you so much for your review. We are proud to empower and serve martial arts communities around the globe.
Justin
Alternatives envisagées :
8+ year user
Commentaires : Excellent.
Avantages :
The service. I don't call in often but if I need help it's always there.
Inconvénients :
Changing password info every 3 months is my biggest gripe.
Liz
Used it for three years - feature rich but hard to use
Commentaires : We switched from Mindbody to Zenplanner and used it for three years. Zenplanner is chock full of features (other than membership discounts, as mentioned above), but it's so full of features that it becomes clunky and hard to use. I could do just about anything from my admin account, but my fellow coaches who spent less time in it had a harder time working with it. Customers also struggled a lot. We have now switched to Upper Hand, and while it has fewer features and the reports aren't as good, our customers are actually booking their own classes instead of making me do it.
Avantages :
I was the primary account administrator, and I could fix just about anything retroactively. Once you really know your way around, it's got almost everything you could think to want. There are a lot of customization options for emails you can send your customers, and it was easy to check which emails an individual had opened. The reports were great. Best reporting I've seen, and it's pretty much the only thing I'll miss. Support was good - very responsive, with multiple ways to contact them. I also appreciated the discounts they gave businesses at the start of the COVID shutdowns.
Inconvénients :
The software was very difficult for customers to use, so much that about half of our parents (and a couple of our coaches) just wanted me to do everything for them. Doing so on my end was time-consuming. Zenplanner offers some options to integrate with our existing website, but it didn't work in every circumstance. What customers could do from our primary domain was pretty limited, and it wasn't easy to switch back and forth between our site and the ZP site. Zenplanner does not offer automatically-applied membership discounts, so we had to have customers use offer codes. Membership discounts (such as on retail or private lessons) are pretty standard in fitness businesses and not having that option was a major pain. There was no way to easily see which coaches had availability at which times.
Fyonna
[SENSITIVE CONTENT] the Onboarder is FANTASTIC, I am so impressed
Commentaires : so far so awesome
Avantages :
We had challenges with paysafe integration, and [SENSITIVE CONTENT] stepped in to fix, I am running a busy studio plus teaching/coaching and she was a dream to work with ( I was not), such an asset to Zen,
Inconvénients :
color schemes, and the time it took to imput information that was just not a skillset i had, I learned and I am glad it took time
