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Zen Planner
Description de Zen Planner
Le logiciel pour centres de yoga de Zen Planner fournit tout ce dont vous avez besoin pour transformer votre passion pour le yoga en une entreprise prospère. Cette suite logicielle comprend le traitement des paiements, la facturation automatique, des applications pour le personnel et les membres, des fonctions de planification et de commerce de détail, des cartes-cadeaux, des automatisations, des rapports détaillés, etc. Les sites web intégrés de génération de leads de l'éditeur sont spécialement conçus pour vous aider à développer votre entreprise.
Qui utilise Zen Planner ?
Les propriétaires de salles de sport qui souhaitent passer plus de temps à faire ce qu'ils aiment et à partager leur passion plutôt que de passer des heures derrière un bureau à s'occuper des tâches administratives de leur entreprise.
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Avis sur Zen Planner
Very Helpful Customer Service!!!
Commentaires : Zen Planner software has enabled our company to introduce a program to our customers in a seamless fashion. Their customer service was vital in helping us with this process.
Avantages :
The software is very slick and versatile!
Inconvénients :
There was a lot to learn that I wasn't familiar with.
Réponse de l'équipe de Daxko
il y a 6 ans
Happy to hear it - thanks Jody!
Alternatives envisagées précédemment :
Customer support is outstanding
Commentaires : I'd give it a B- on a grading scale. The customer support is outstanding but any time you want to go beyond just keeping track of how many students you have, things become way too complicated.
Avantages :
Customer support really is top notch. The on boarding team is fantastic and truly went out of their way to ensure we had every available resource for success. Any little quirky issue or question we have is answered quickly and professionally by the customer support team. They are fantastic.
Inconvénients :
The basics are great but it seems to go from "ok to use" to "I have absolutely no idea what to do here" the minute any complication arises. There does not need to be a "staff user" and a "kiosk mode" on the Ipads, it confuses everyone and wastes a lot of time. Converting reports to pdf feature should be a breeze, but doesn't convert the entire report and is useless. It should have a much easier pos system as well. No real way for instructors to leave notes for students, why not? Never use the mass email or text because its just too complicated-these things can be fixed if they gave it some attention.
Réponse de l'équipe de Daxko
il y a 5 ans
Thanks, Jen, we'll pass your good words on to our customer support team!
7 year user
Commentaires : I've been using it for over 7 years because I haven't had a need to find something "better".
Avantages :
The simplicity to have everything for my management in 1 place.
Inconvénients :
Occasional network problems. But, when there is a network problem it's usually resolved pretty quickly.
Terrible Customer Service / Worst Features and Updates
Commentaires : Awful experience, please save your business and stay away from Zen Planner.
Avantages :
Nothing, they caused us incredible stress whilst using this platform.
Inconvénients :
Terrible customer service, no loyalty, charged after cancelling subscription, deceitful about updates, not functional.
Alternatives envisagées précédemment :
A must for managing martial arts studios
Commentaires : 10/10 would recommend. We have had a great experience and enjoy using the software.
Avantages :
We have been supported the entire way with their superior customer service. Everything from set up to troubleshooting tech issues, the staff at Zen Planner have been there to support and guide us in our day to day operations.
Inconvénients :
We had an issue with a tablet that wasn't able to be resolved. However we found a work around and now have no problems whatsoever!
