15 ans à aider les entreprises françaises
à choisir le meilleur logiciel

Description de Glue Up

Planifiez, développez, exécutez et évaluez un ou plusieurs centaines d'événements en ligne/hors ligne de toutes tailles de manière efficace et de bout en bout.

Rejoignez de nombreuses entreprises comme KPMG ou Facebook et commencez à générer des revenus, gagner du temps et augmenter votre retour sur investissement grâce à une suite d'outils haute performance qui rationalisent vos opérations et optimisent l'engagement. Synchronisez vos données dans un emplacement centralisé et exploitez-les pour développer des relations durables.

Glue Up (anciennement EventBank) est un logiciel tout-en-un pour développer votre communauté.

Qui utilise Glue Up ?

Ces solutions de gestion sont utilisées par des organisations de toutes tailles dans le monde entier, des grandes multinationales aux chambres de commerce, en passant par des start-up et des organismes à but non lucratif.

Glue Up Logiciel - 1
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Glue Up Logiciel - 5

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Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur Glue Up

Note moyenne

Note globale
4,5
Facilité d'utilisation
4,5
Service client
4,6
Fonctionnalités
4,4
Rapport qualité-prix
4,4

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
64%
4
29%
3
3%
2
1%
1
3%
Marcel
Marcel
Director, Community Development (Singapour)
Utilisateur LinkedIn vérifié
Gestion d'organisme à but non lucratif, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Simply idiot proof and ready to deploy without too much hassle

5,0 il y a 4 ans

Commentaires : We are very pleased with simplicity of it. We rarely spend time training as most users simply "get it". Its simple and fast out-of-the-box solution . We now have 4 accounts running this software

Avantages :

I can create an event in 10 minutes , have the webpage out and create collateral. I can update anything all the way to the delegate app onsite in a few simple steps. We moved a few hundred members into the cloud which was relatively simple, and memebrs love the ease with the member app and the profile. Payment option are localized based on country I can assign navigation languages etc. I can assign a client to administer a section of the membership or a specific event.

Inconvénients :

Multi currency management is not very friendly. During setup. I cannot correct some historical items Some limitations with regards to registration setup for multiple events segments such as dinners post tours that needs to be overcome

Van McLean
Van McLean
Business Development and Communications Manager (Philippines)
Utilisateur LinkedIn vérifié
Gestion d'organisme à but non lucratif, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

GlueUp for NGOs

4,0 il y a 3 ans

Avantages :

Dealing with database management and marketing automation as part of my oversight, GlueUp serves its purpose and offers a more comprehensive and sophisticated features as compared to other CRM softwar however this may still be improved. GlueUp management is very much open to working with its clients to improve the overall system. GlueUp is the only CRM I know with events and membership management at one.

Inconvénients :

The pricing might be a bit steep for some companies/NGOs. The marketing automation may still be improved like providing a more customizable feature. For database management, GlueUp must devise a function where it will notify the administrator/user of the duplicated email addresses.

Heston
Managing Director (Australie)
Gestion d'organisme à but non lucratif, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Privacy issues, Failed delivery and refusal to refund any of our US$34,105 - stealing from a Charity

1,0 il y a 2 ans

Commentaires : The delays and issues piled up to the point that we had to delay our entire project by nearly a month, incurring additional costs from our website developers due to the work required to meet the Glue Up integration requirements, and then be again changes once realised that the Glue Up product was not what was originally discussed as most compatible for our user needs and membership base.
We requested to exit from our agreement, and only then were we finally contacted by Glue Up representatives from Mainland USA. [SENSITIVE CONTENT] immediately identified that the team they had us assigned to were not capable fo the task "and should never have been assigned our account". We discussed and sought to rectify the issues with further conversations, however the damage to the trust of my staff and the realised differences in discussions from sale to execution we too great, so we continued to request to exit from our agreement with the 30 days period as required.
Since this time, [SENSITIVE CONTENT] have rarely returned email let alone avoided our meeting calls. They have refused to refund any of our money, despite agreeing that there was at least US$20,000 of what we paid for not yet incurred or consumed by Glue Up in the process to date. They offered to provide a US$20,000 "Credit" to our organisation, refusing to any actual refund of our money paid up front. We are now literally held hostage, with no more replies, and no refund still. This is the way they deal with a Charity...

Avantages :

The promises made in the sales process - that were not followed through with in the delivery, or terrible customer service. Let alone the privacy concerns and now refusal to refund for services not embarked upon or delivered. Absolutely disgusted and disappointed in this unethical and unprofessional conduct. We would never recommend Glue Up based on our experiences over these last 3 months still without resolution and now theft of our charity funds.

Inconvénients :

We are an Australian Veteran Health & Welfare support Charity. From the outset, myself & my team engaged in a very competent & supportive sales process with a representative located in Bali. We were required to pay US$34,105,000 up front prior to then being turned over to a team based in mainland China. From there we encountered a continuous stream of issues including language barriers, incomplete tasks requiring constant email chains to follow up verbal conversations that appeared to expire on completion of calls. We additionally had very real privacy concerns given we requested and were sold on a product that would be responsible for supporting our membership base of over 30,000 Australian Veterans. The delays & issues piled up to the point that we had to delay our entire project by nearly a month, incurring additional costs from our website developers due to the work required to meet the Glue Up integration requirements, and then be again changes once realised that the Glue Up product was not what was originally discussed as most compatible for our user needs and membership base.

Rohan
Director (Inde)
Services juridiques, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

One of the best CRM solutions available for a Not-for-profit company

4,0 il y a 2 mois

Commentaires : Our experience with GlueUp has been great and most importantly the dedicated Relationship manager is always there to guide in setting up for upcomming event, email campaign, etc

Avantages :

It is a one stop CRM, that helps us to build, connect and grow our community of members, especially for our events and financial tasks.

Inconvénients :

Mainly two issues. You have to manually edit the invoice number in order to upload on the GST portal in India. Glue Up should include more features in its mobile app.

Edward
President & CEO (É.-U.)
Gestion d'organisme à but non lucratif, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Modern Cloud Software for Membership Driven Organizations

5,0 il y a 5 ans

Commentaires : My overall experience has been extremely pleasing and time saving. Time is of the essence and we need to work fast in today's business environment, Eventbank allows me to save time and get things done much quicker due to the fact that many features of running a day-to-day business are built into one portal.

Avantages :

Many great features under one umbrella. From CRM, Event Management, Social Engagement, Email Marketing Campaigns, Invoicing, Membership Management & Financing, this software enables you run your business effectively and efficiently. Additionally, Eventbank designs and maintains our primary website which provides members and users with a high end look and feel.

Inconvénients :

My dislikes are minor (i.e. more member to member engagement features)