ShiftZen

ShiftZen


Pour qui ?

ShiftZen is designed for restaurants/bars/catering specifically. We even have a minor league baseball team using it. Who doesn't love predicting labor and communicating with staff from their phone?


Notes moyennes

11 avis
  • 5 / 5
    Note globale
  • 4.5 / 5
    Facilité d'utilisation
  • 5 / 5
    Service client
  • Fonctionnalités
  • Rapport qualité-prix

Informations sur le produit

  • À partir de
    $20/mois
  • Prix
    Starts at 20 per month for 1-20 users
  • Version gratuite
    Non
  • Version d'essai gratuite
    Oui
  • Déploiement
    Cloud, SaaS, web
    Mobile (iOS natif)
  • Formation
    Formation en ligne en direct
    Documentation
  • Ressources d'aide
    Service de support permanent (réponse directe)

Informations sur l'éditeur

  • ShiftZen
  • http://www.shiftzen.com
  • Fondé en 2010

À propos de ce logiciel

Restaurant scheduling software packed with features and easy on the wallet. We know it works as we own and operate a restaurant! We make schedules in minutes, onboard employees with ease and control our labor before it gets out of control. We also are able to communicate with our staff in seconds right from our Android, iPhones or any mobile device. Its designed to be easy to use but has advanced features like swaps, exchanges, time off requests, managers log and so much more. Try 30 days free!


ShiftZen - Fonctionnalités

  • Base de données des employés
  • Changement d'équipe
  • Distribution planifiée
  • Horloge
  • Planification
  • Planification automatisée
  • Rapports et analyses
  • Suivi des vacances/congés

Avis les plus utiles sur ShiftZen

Overall, a great scheduling platform that saves us time & money

  Traduire avec Google Translate
4/5
Note globale
3 / 5
Facilité d'utilisation
Fonctionnalités
5 / 5
Support client
Rapport qualité-prix

Commentaires: ShiftZen is the fourth online scheduling platform that I've used as a restaurant manager and is top to bottom the most cost-effective and customizable. The learning curve wasn't very steep when we switched over from another product, only taking me a few days and couple of emails to get it just the way we needed it. To that point, the customer service is unmatched in the sector with live, local people there to answer calls or quickly respond to emails, day or night. My only issue is that the auto log-out time seems to be rather short (I log in to approve a shift, for example, get side-tracked for 3 minutes, and have to log in again), but I understand that's primarily for security reasons. Also, I wish there was an admin-specific iPhone app that offered the ability to perform the same tasks such as scheduling that you need the web-based software for. Otherwise, no complaints at all. There are some other, much higher priced options out there with additional bells and whistles, but when functionality, performance & service are the most important, ShiftZen does not disappoint. Keep up the good work!

Réponse de l'éditeur

envoyé par ShiftZen le 12/10/2015

Thanks Chad! Based on your review we have increased the auto log out to 17 minutes and you will now be allowed to 'refresh' your session as well. Regarding iPhone admin functions, you can always switch to 'desktop view' from the home screen and do all that from any phone. We also have plans to make it even easier to approve swaps/exchanges/time off requests from the native mobile web app.
Thanks!
Peter and the whole team

I have used ShiftZen with two different companies over the past 3 years

  Traduire avec Google Translate
4/5
Note globale
4 / 5
Facilité d'utilisation
Fonctionnalités
5 / 5
Support client
Rapport qualité-prix

Commentaires: I have worked with several other scheduling platforms in my career. ShiftZen is by far the best with customer service. The ShiftZen team is great at listening to suggestions or requests for the software, and very quick to make necessary changes to improve the clients experience. You just do not get that with other scheduling services. ShiftZen can be customized to the needs of your business with ease. The only con I can think of is that they do not have an app for Android users yet, but I have been told they are working on it. Apple users will enjoy a pretty solid app

Réponse de l'éditeur

envoyé par ShiftZen le 12/10/2015

Thanks for the review John! Android users will enjoy a great mobile interface by using our mobile enhanced site at m.shiftzen.com where they can swap, exchange and take care of all schedule needs. The only 'advantage' to the app is the ability to provide notifications, which is handled via text messages for iPhone and Android (and windows/blackberry/etc) users. Keep the suggestions coming!
Peter and the whole team