SportsEngine
par SportsEngine
Qui utilise SportsEngine ?
Les associations, équipes et clubs de jeunesse et amateurs. L'éditeur propose également des solutions pour les organismes régionaux et nationaux.
Description de SportsEngine
Des ligues, clubs, associations, tournois et équipes de toutes tailles utilisent SportsEngine HQ pour gérer leurs opérations, utiliser des écrans d'arrière-plan, promouvoir des compétitions, enregistrer de nouveaux membres, communiquer avec les parents et les athlètes, collecter des fonds et traiter les paiements. En plus de sa technologie de pointe, SportsEngine fournit des services professionnels de support, de consulting et de conception. SportsEngine fait partie du NBC Sports Group.
Informations sur SportsEngine
SportsEngine
https://www.sportsengine.com/
Fondé en 2008
Prix de SportsEngine
SportsEngine est disponible en version gratuite et ne propose pas d'essai gratuit. La version payante de SportsEngine est disponible à partir de 69,00 $US/mois.
À partir de
69,00 $US/mois
Version gratuite
Oui
Essai gratuit
Non
Déploiement
Cloud, SaaS, web
Mobile (iOS natif)
Mobile (Android natif)
Formation
Formation présentielle
Webinaires
Documentation
Ressources d'aide
Support en horaire de bureau
En ligne
SportsEngine - Fonctionnalités
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Avis sur SportsEngine
Afficher 5 avis sur 163
Mark M.
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Note globale5/5
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Facilité d'utilisation5/5
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Fonctionnalités5/5
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Support client5/5
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Rapport qualité-prix5/5
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Probabilité de recommander le produit
- Provenance de l'utilisateur
- Publié le 28/03/2018
"Parents love it ... rockstar support ... simple to use!"
Commentaires: We just ran a fundraiser through the site. 4421 individual products sold through a shareable social media link from our Sports Engine team page. We made money for our lacrosse club and I didn't have to lift a finger. They built it all as a registration. When it comes time for delivery I run one report and all the data is there.
Avantages: The interface is simple and user-friendly. Parents and players love the team stats feature! Great mobile App. Reporting is a breeze exportable .xls for everything you want to know. Registrations can be used for fundraising sales. Can't say enough about their support team and I manage a support team for a web hosting company. I could have built all the functionality myself but it would have taken months these guys have an out of the box solution at a reasonable price. Don't listen to the hater reviews they have no idea what it takes to keep an application like this running and are looking for free software that can't do what you need it to do. This stuff works and is reasonably priced!
Inconvénients: Some limitations to the size of pick list you can have them build for you when using registrations as fundraising management but I'm asking a lot of their support team to manually build out lists. I wish they would implement export to Google Drive in the spreadsheet reporting features.
- Provenance de l'utilisateur
- Publié le 28/03/2018
Meghan G.
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Note globale5/5
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Facilité d'utilisation4/5
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Fonctionnalités4/5
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Support client5/5
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Rapport qualité-prix5/5
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Probabilité de recommander le produit
- Provenance de l'utilisateur
- Publié le 03/11/2019
"Best League Set up with amazing customer service!"
Commentaires: We use this for everything our Little League needs for admins, parents, athletes and spectators. We utilize just about every aspect the site offers. From registration to our own merchandise sales, emails to rescheduling and constant contact with any member of the league. Always finding more options to make the navigation even easier and functions I didn’t know existed. I love using SE!
Avantages: I love the way the site and app are easy to use for most, but the customer service/help options are the best I’ve ever used. The options for making the site customized for your needs are so easy and fun! You can even set up training sessions on a specific topic if needed! Keeps all our information easy to pull up and organized while letting our athletes and parents informed.
Inconvénients: Could be a bit cheaper, like 3% + $1 each transaction like competitors.
- Provenance de l'utilisateur
- Publié le 03/11/2019
Eric A.
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Note globale5/5
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Facilité d'utilisation4/5
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Fonctionnalités4/5
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Support client5/5
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Rapport qualité-prix5/5
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Probabilité de recommander le produit
- Provenance de l'utilisateur
- Publié le 28/05/2020
"SportsEngine: Top of the Standings"
Commentaires: I have enjoyed nearly every interaction with SportsEngine associates. Their technical support usually gets back to us quickly. And in the few cases where the answer was not what we were hoping to hear, they were open and honest and explained it to us - and encouraged us to submit a request to change those things.
Avantages: We needed an easier system for more people to be able to use - our previous website was complex and only a small number of people knew how to use it. With a youth sports club, volunteers come and go every year and we needed something that could be easily used by a wide range of people with limited training. With SportsEngine, we've been able to expand our users and provide some basic training - their robust Help Center and videos supplement their outstanding technical support team. And their designers worked with us to come up with a great looking site.
Inconvénients: There a few small things we would like changed, but nothing major. Our biggest request involves the Dibs system, which allows people to volunteer for club events - we'd like the ability to re-name that page, as we've found that "Dibs" is confusing for our families.
- Provenance de l'utilisateur
- Publié le 28/05/2020
Jon B.
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Note globale2/5
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Facilité d'utilisation1/5
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Fonctionnalités1/5
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Support client1/5
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Rapport qualité-prix2/5
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Probabilité de recommander le produit
- Provenance de l'utilisateur
- Publié le 14/11/2018
"Great Salesrep, Horrible, Clunky Interface and terrible email editor- stay away!"
Commentaires: (There must be a limit above)... but there's more bad news: The registration form must be built by 'SportsEngine Engineers'. There's no way to modify it yourself, and when you do add fields, weird things happen and people can't complete the form. Also, don't add fields like "Parent2 Email Address"... because you would think that means that Parent2 would get copied on email and nothing is further from the truth. Also, the system doesn't recognize registrations from the same family (if they occur separately). The result? No way to calculate a 'Maximum Charge" (In our league it's max $300/family)... This just results in more time wasted explaining the limitations of SportsEngine to parents. The system is cobbled together from a bunch of different technologies... for example, the website editor is different from the registration system, which is COMPLETELY different from the payments system. SportsEngine Sales People... YOU KNOW THIS IS TRUE. DON'T DECEIVE YOUR CUSTOMERS INTO THINKING IT IS JUST ONE SYSTEM. The support is basically chat only, and very, very hard to get a hold of a live human being. Bottom line, we've been using this two seasons already, and this is the last one as far as I am concerned. (Note: We serve around 1,200 families across a handful of sports including basketball, baseball, softball, volleyball, etc.) So if you are still reading this and somehow still considering SportsEngine, absolutely make sure you are shown how to do basic tasks.
Avantages: The ability to log in using Gmail is the saving grace of this software. I also like the admin edit mode (the only thing I like about the edit mode), where you can see what the website looks like as a user, and then change components of it. But that's about it.
Inconvénients: Oh, where do I begin??? The HTML editor looks like it is circa 1997. It's was clearly designed for older computers- you can't even see what you are typing-not enough space. Also, What You See is DEFINITELY NOT what you get. For example, you have to know to hit the Enter key twice if you actually want a line space. Also, forget dropping or pasting pictures- you have to know HTML. You have to have a degree in SQL programming to figure out how to pull reports. Worse, there is no common field (like a Google Search field) where you can enter in some piece of information... you have to select filter, then select the field, then select a list of operators... and so on... and this is just to find coaches who are registered for the Boys 3rd/4th grade division. it's so frustrating! Then there are the things you can't do at all... like add an extra email address... This happens all of the time... As an admin, I get requests from parents to add another email address... and I CAN'T DO IT! Only the person who created the account can add additional notification email addresses, and even then (in at least one case) they still don't get emails form the system. And the emails you do get have automatic advertising.... and are definitely NOT mobile friendly. It gets worse from there- Coaches HATE, HATE, HATE using SportsEngine to try and upload schedules or even send messages to their team. They actually voted to go back to email.
- Provenance de l'utilisateur
- Publié le 14/11/2018
Eric G.
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Note globale5/5
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Facilité d'utilisation4/5
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Fonctionnalités4/5
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Support client1/5
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Rapport qualité-prix4/5
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Probabilité de recommander le produit
- Provenance de l'utilisateur
- Publié le 28/03/2020
"Not good customer service"
Commentaires: I am really concerned about customer service. Very poor follow up. “POOR”
Avantages: Sharp, several element options and feature
Inconvénients: When I need to make any major changes I don’t have the opportunity to move fast.
- Provenance de l'utilisateur
- Publié le 28/03/2020
