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Description de SportsEngine

Des ligues, clubs, associations, tournois et équipes de toutes tailles utilisent SportsEngine HQ pour gérer leurs opérations, utiliser des écrans d'arrière-plan, promouvoir des compétitions, enregistrer de nouveaux membres, communiquer avec les parents et les athlètes, collecter des fonds et traiter les paiements. En plus de sa technologie de pointe, SportsEngine fournit des services professionnels de support, de consulting et de conception. SportsEngine fait partie du NBC Sports Group.

Qui utilise SportsEngine ?

Les associations, équipes et clubs de jeunesse et amateurs. L'éditeur propose également des solutions pour les organismes régionaux et nationaux.

SportsEngine Logiciel - 1
SportsEngine Logiciel - 2
SportsEngine Logiciel - 3
SportsEngine Logiciel - 4

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Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur SportsEngine

Note moyenne

Note globale
4,3
Facilité d'utilisation
4,1
Service client
4,0
Fonctionnalités
4,2
Rapport qualité-prix
4,1

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
60%
4
22%
3
9%
2
3%
1
7%
Duval
Sportif (Cameroun)
Articles de sport, Auto-entrepreneur
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Super cool

5,0 il y a 2 ans

Commentaires : Dans l'ensemble l'application reste très bonne je vous la recommande

Avantages :

Sa facilité dans son utilisation de l'application

Inconvénients :

La couleur de l'application bref chacun a ses couleurs qu'il préfère

Mark
Mark
Manager of Support Process (É.-U.)
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Parents love it ... rockstar support ... simple to use!

5,0 il y a 6 ans

Commentaires : We just ran a fundraiser through the site. 4421 individual products sold through a shareable social media link from our Sports Engine team page. We made money for our lacrosse club and I didn't have to lift a finger. They built it all as a registration. When it comes time for delivery I run one report and all the data is there.

Avantages :

The interface is simple and user-friendly. Parents and players love the team stats feature! Great mobile App. Reporting is a breeze exportable .xls for everything you want to know. Registrations can be used for fundraising sales. Can't say enough about their support team and I manage a support team for a web hosting company. I could have built all the functionality myself but it would have taken months these guys have an out of the box solution at a reasonable price. Don't listen to the hater reviews they have no idea what it takes to keep an application like this running and are looking for free software that can't do what you need it to do. This stuff works and is reasonably priced!

Inconvénients :

Some limitations to the size of pick list you can have them build for you when using registrations as fundraising management but I'm asking a lot of their support team to manually build out lists. I wish they would implement export to Google Drive in the spreadsheet reporting features.

Meghan
Executive Member-Secretary (É.-U.)
Sports, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Best League Set up with amazing customer service!

5,0 il y a 5 ans

Commentaires : We use this for everything our Little League needs for admins, parents, athletes and spectators. We utilize just about every aspect the site offers. From registration to our own merchandise sales, emails to rescheduling and constant contact with any member of the league. Always finding more options to make the navigation even easier and functions I didn’t know existed. I love using SE!

Avantages :

I love the way the site and app are easy to use for most, but the customer service/help options are the best I’ve ever used. The options for making the site customized for your needs are so easy and fun! You can even set up training sessions on a specific topic if needed! Keeps all our information easy to pull up and organized while letting our athletes and parents informed.

Inconvénients :

Could be a bit cheaper, like 3% + $1 each transaction like competitors.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Sports, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : GetApp

After 13 years, this is what you get, and it's NOT good.

1,0 l’année dernière

Commentaires : This is a HORRIBLE company to do business with and if you are looking for a company to make your life easier with amateur sports this is no longer the one. NGIN used to be friendly, now that it is owned by NBC it is obvious that they DO NOT CARE, they just want your money.

Avantages :

Nothing anymore. Everything I have questions about they give me a standard "we do not have that capability" answer. They make decisions based on what they want (easy) versus what would be best for their customer.

Inconvénients :

I was one of the very first users of NGIN (SportsEngine predecessor) in 2012, 13 years ago. Back then it was very easy to talk to a customer service agent or sales to get issues resolved, and usually immediate response to all issues. I run a High School Football Program in Canada where we register our athletes online and have been doing so for the past 13 years using SportsEngine. This year they decided to 'change' aspects of the registration WITHOUT reaching out to us to tell us of functionality changes that are important to our process of registering athletes, causing some major pains in processing registrations.Every once in a while a user runs into an issue where they try to complete the registration, trying to make a payment and all they get on the screen is a frozen 'sending your payment' message. Nothing goes through. This is not all people trying to register, but a significant amount of them.I contacted SportsEngine customer service (they only allow this in an online chat) on at least 6 occasions over a week long period and the only response I have received is an automated 'we are looking into it' . NO resolution. I booked a telephone conversation with them (that takes a week to book in advance btw) and here we are, 2 hours past the scheduled time they were supposed to call me and you guessed it, NO PHONE CALL. It is THEIR problem and it has been over a week and not even a message or call to tell me where they are at with my issue.

christine
webmaster (É.-U.)
Sports, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Best Out There

5,0 il y a 5 ans

Commentaires : Or club is able to spend the time with the actual things that matter for any youth sports organization: the families....we know the business side is now solid with the use of SportsEngine.

Avantages :

Help desk tutorials so you can be self sufficient. Fee collection is HUGE for volunteer organizations....so the multiple options of installments, customizations, and billing are amazingly helpful....especially as businesses are moving away from taking checks. Our club was literally in the red until we got SportsEngine to help us collect fees properly, communicate, and promote. ALSO now HUGE is that our main league can send the game schedule directly to our website! ALL on same platform now and gigantic time saver!

Inconvénients :

I have seen the availability of immediate support diminish.... Support is GREAT but reaching someone quickly, as a volunteer like myself, is important. Communicating to people who are not 'members' would help...as we have Alumni who are not comfortable with websites.