Interact Software

Interact Software

par Interact Software

Qui utilise Interact Software ?

Although the product is designed to offer maximum benefit to medium and enterprise organizations, we have pricing plans to suit businesses of all sizes.

Description de Interact Software

Interact is a global software company, connecting over 1.4 million users across more than 950 organizations with our digital workplace solutions. We specialize in solving internal communication and collaboration challenges by combining our sophisticated intranet software with outstanding professional services, focusing on developing long-term strategic partnerships with our customers.

Interact has offices in Manchester, New York, London & Boston, and operates globally.

Informations sur Interact Software

Interact Software

http://www.interact-intranet.com

Fondé en 1996

Prix de Interact Software

Interact Software n'est pas disponible en version gratuite mais propose un essai gratuit.

Version gratuite

Non

Essai gratuit

Oui

Déploiement

Installation (Mac)

Cloud, SaaS, web

Installation (Windows)

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

Interact Software - Fonctionnalités

Logiciels de communication d'équipe
Accès mobile
Alertes/Notifications
Appels audio
Chat en temps réel
Conférences vidéo
Enquêtes et feedback
Fil d'activités et d'actualités
Fils de discussion
Gestion des tâches
Intégration de tiers
Partage des fichiers
Recherche
Chat et messagerie
Enquêtes et feedback
Fil d'activités et d'actualités
Gestion de contenu
Gestion des calendriers
Gestion des connaissances
Gestion des documents
Gestion des tâches
Partage des fichiers
Répertoire d'employés
Blogs
Discussions et forums
Fil d'activités et d'actualités
Gestion de contenu
Gestion de la base de connaissances
Gestion des calendriers
Gestion des stratégies
Recherche
Wiki

Avis sur Interact Software

Afficher 5 avis sur 20

Note globale
4,8/5
Facilité d'utilisation
4,7/5
Service client
4,7/5
Fonctionnalités
4,4/5
Rapport qualité-prix
4,7/5
Rebecca L.
Intranet Manager
Gestion d'organisme à but non lucratif, 1 001-5 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 02/04/2020

"Great user experience, packed with featurss, great off-the-shelf solution"

Commentaires: We have had a really positive experience of using Interact software. The team are great to work with, very knowledgeable, responsive and helpful. Having Interact has truely changed the way we work, with staff engagement vastly improved. The biggest impact has been staff blogs, which has opened communications up and given us real insight to how the organsation works and what teams and staff are achieveing.

Avantages: It is really easy to install, build and maintain by non technical staff. Great user experience, very easy for content owners to create good quality content. Great social features, such as blogs, comments and forums. Regular updates and a comprehensive online support community.

Inconvénients: Some basic building blocks need updating, most importantly the forms and workflows functionality. Whilst you can build useful workflows for business processes, the suer expeirnece is currently poor.

  • Provenance de l'utilisateur 
  • Publié le 02/04/2020
Innes Z.
Intranet Platform Manager
Administration publique, 1 001-5 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 18/03/2020

"Excellent Intranet product"

Commentaires: My overall experience of the software has been great! Our intranet has never been better since moving over to Interact, I have been in the business for over 18 years and the biggest benefit to our staff has been search function of the site which has been first class. Being able to find content was a huge issue previously and with us now being able to build up our own SEO the search is very powerful. Having the ability to build staff forums, homepages, blogs, the use of a various number of widgets to customise our intranet has been great.

Avantages: To simply have access to a CMS in our business was a massive plus as it means that content can be kept up to date by our content liaison officers community who I manage. Being able to customise homepages, content for certain audiences and having forums for certain groups has been great for overall engagement at all levels. We also have the option of integrating with our other business systems but we haven't followed this up yet. This is something we may explore in the future if business needs require it.

Inconvénients: No, all of the current features we have are easy to use, fit for purpose and very intuiative. It is very easy to train new members of staff who join the business on our to edit and manage their own content. This give me the ability to focus on the overall development of the intranet which has been great with Interacts technical and product support.

  • Provenance de l'utilisateur 
  • Publié le 18/03/2020
Dianne M.
HR Officer
Gestion d'organisme à but non lucratif, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 18/05/2020

"Interact is more than just the software. "

Commentaires: I have really enjoyed working with Interact. They are a great organisation, who support all their customers, from the very large to small organisations (like ourselves). They really understand what is needed beyond the bones of the system to the real experience.

Avantages: There are 3 key things that make Interact a great intranet software: 1 - I work in an non-IT background and software is very easy to use. With a logical set up, you can play about with features to make them work for you. The software is very intuitive and adaptable. With the logical set up it is easy to set up security, teams, departments and structure of the intranet. 2 - The community is an amazing resource to help not only with guides but what others are doing well. This sharing of best practice helps to continue develop to the intranet. The community also allows the users to have a voice as a collective - and Interact listens to what the community want to see developed next. 3 - The support received is great. Again, as a non-IT user, I have on occasion asked a stupid question but the support team are great at getting back to me quickly and in terms that I understand. We have very few actual issues with the software, but when we do the fixes come quickly and with no negative impact to us.

Inconvénients: I would like to see some more development about customisation of widgets (change in colours etc).

  • Provenance de l'utilisateur 
  • Publié le 18/05/2020
Thomas S.
HR Director
Services et technologies de l'information, 501-1 000 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    4/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    4/5
  • Support client
    3/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 18/03/2020

"Fantastic kit "

Commentaires: Great sales experience. Implementation was tough as we needed to get used to the mindset of the product, but we got there in the end.

Avantages: It has been built with the end user in mind. Lots of fantastic functionality and good team making constant improvements

Inconvénients: It's functionality is difficult to administer and labour intensive. It is also not very intuitive. This has made it difficult for us as an SME. We do not have an "Intranet Department".

  • Provenance de l'utilisateur 
  • Publié le 18/03/2020
Suzanne P.
Internal Communications Officer
Gestion d'organisme à but non lucratif, 1 001-5 000 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 30/03/2020

"Interact has changed how our organisation communicates"

Commentaires: We wanted to move away from one-way communication whereby the central office was just giving out information to more of a network sharing model of communication. Interact has enabled communication to take place in all directions, both to and from the central office but also, importantly, between local offices.

Avantages: The collaborative capabilities of the software have enabled our network (that is dispersed in almost 200 independent local offices across the UK) to communicate easily with one another, sharing their knowledge, ideas and resources with one another. We use a variety of Interact features to enable open communication across the platform, for example comments/feedback are welcomed on pages, discussion forums that everyone can use, users can add their own news items/blogs and there are groups for specific offices, projects etc.

Inconvénients: We have had a few issues with emailing from the software however the broadcast emails work really well and when used with the persona feature they enable us to send targeted emails to specific sectors of our network (for example, all trustees, all senior managers etc.).

  • Provenance de l'utilisateur 
  • Publié le 30/03/2020