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Description de Heartland Retail

Springboard Retail est un système de gestion du commerce de détail et des POS (points de vente) basé sur le cloud. Il est spécialement conçu pour les commerces de détail, par les commerces de détail. Conçue en tenant compte des exigences des commerces de détail et des marques multisites et multicanaux, la plateforme Springboard permet de fournir un service transparent à chaque client, de manière identique, quel que soit l'endroit ou la méthode d'achat. Tirez parti de la fonctionnalité de gestion de commerce de détail performante qui propulse certaines des marques les plus innovantes du commerce de détail et permettez ainsi à votre équipe de vendre plus, de manière rentable.

Qui utilise Heartland Retail ?

Les commerces de détail multisites et multicanaux qui doivent servir chaque client de la même manière, peu importe le lieu et la méthode d'achat.

Heartland Retail Logiciel - 1
Heartland Retail Logiciel - 2

Heartland Retail ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

Heartland Retail

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Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur Heartland Retail

Note moyenne

Note globale
4,3
Facilité d'utilisation
4,4
Service client
4,2
Fonctionnalités
4,2
Rapport qualité-prix
3,8

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
56%
4
31%
3
4%
2
1%
1
8%
leah
leah
Medical Researcher (É.-U.)
Utilisateur LinkedIn vérifié
Hôpitaux et soins de santé, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

I love it for real-time inventory reporting.

5,0 il y a 3 semaines Nouveau

Commentaires : It's accuracy with inventory reporting for quick invoicing.
Cloud based thus availability anytime.

Avantages :

Lovely for it's effectiveness to realtime accuracy with inventory, invoicing. Customer support is intuitive.

Inconvénients :

Great software with the best customer support.

Réponse de l'équipe de Heartland

il y a 2 semaines

Hi Leah, thank you for taking the time to leave us this positive review! We’re so glad to hear our reporting and invoicing solutions have been convenient and easy to use. Thanks for shouting out our customer support efforts! We look forward to our continued partnership.

Gianluca
Finance Director (É.-U.)
Construction, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

The Helpful Retail Support from Heartland Retail

5,0 il y a 3 semaines Nouveau

Commentaires : Heartland Retail is more helpful, in allowing businesses to manage all operations. Besides, Heartland Retail gives the right payment methods, and this makes businesses run global.

Avantages :

Heartland Retail brings a solid retail support, where business operations are well addressed. Further, the communication mechanisms are made solid, with easy to navigate interface.

Inconvénients :

Heartland Retail is more objective, and there are diverse approaches to solve problems when they occur.

Réponse de l'équipe de Heartland

il y a 2 semaines

Hi Gianluca, thank you so much for taking the time to leave this review! We're so glad to hear you've had a great experience with Heartland and that your business has felt supported. We're very excited for our continued partnership.

Shannon
Owner (É.-U.)
Vente au détail, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

A Constant Problem!! Terrible POS SYSTEM with NO SUPPORT

1,0 il y a 3 ans

Commentaires : Terrible! I have been having continual issues with being able to take credit card payments without the entire system crashing and I've been working with their tech support for over a month now on this issue with NO RESOLUTION. They can't fix it or won't fix it and I am left having to uninstall and reinstall my credit card terminals multiple times a day in order to keep ringing sales. As soon as Q4 is over I will be shopping for a new system. This company is terrible.

Avantages :

When I first subscribed in 2017 it was Springboard and the user interface for my sales associates was much simpler than other programs. Easy to learn, easy to use and the sales transaction level. BUT, it never works so the ease of use is irrelevant because my associates are constantly fixing technical issues and communication errors that Heartland will not fix.

Inconvénients :

The integration with quickbooks is terrible! It will only integrate to QBO and even then, it has taken me 4 years to work out all of the integrations issues. My accountant hates Heartland because it is not sophisticated enough on the back end to track the inventory costs, fees, taxes, to maintain proper accounts. Clearly the designers never worked in the operations or accounts payable parts of retail.

Munene
Regional Head (Kenya)
Comptabilité, 10 000+ employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Change the game and compete like a giant with Heartland Retail.

5,0 il y a 3 semaines Nouveau

Commentaires : A five star experience indeed. Use Heartland retail and delight your customers everyday. Purchase and receive orders.

Avantages :

It is flexible and easy to implement. Has robust customer management. It is built by retailers who understands retail and built POS solution for us. You can get it anywhere anytime. It has very powerful features which are easy to use and very helpful. Provides gift cards and promotions.

Inconvénients :

Everything worked out well as we expected.

Réponse de l'équipe de Heartland

il y a 2 semaines

Hi Munene, thank you for the 5-star review! We're so glad to hear that you've found Heartland Retail to be flexible, robust and easy to implement in your business. We look forward to our continued partnership!

Ashley
Jewelry Production (É.-U.)
Art, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Springboard Retail works for Wholesale Companies, too

5,0 il y a 8 ans

Commentaires : We found Springboard Retail after searching for a program that can manage many elements of a wholesale business all in one program. We started using it Summer of 2014. We are now able to manage our inventory that is in our office and out with sales reps and on consignment. Although there is no "consignment" part to the program, there's a workaround within the system that is fine. Since everything is in the cloud, we have access to this information anywhere and anytime, even on a mobile phone with the app. It is especially helpful at tradeshows. The reporting functions are amazing and show us very valuable information about sales and products and locations of products that we never had before. Each inventory item allows you to add images and customize as you need. You can duplicate items easily and set up frequently ordered items as needed. It does take some practice to learn everything, especially since we use the program from a wholesale view but once you figure everything out, it is very quick to use and invaluable to our company now. The support service always gets back to us right away if we have a question or problem (which isn't very often). My only issue is with our Quickbooks integration. The integration pushes invoices or credits over to Quickbooks from Springboard as journal entries but then you have to re-enter the invoice/credit specifics into Quickbooks in order to actually have the info/details in Quickbooks. Then we run a Quickbooks report to make sure we haven't missed any invoices. It is a bit time consuming and there is room for error if you forget to enter in an invoice or mistype something. Springboard has said they are working on a better way to handle this but we haven't received any details yet. This one issue is small compared to the positives of the software. I would highly recommend it to any business that needs to manage inventory in one or many locations and is looking for a great reporting system.

Avantages :

Manage inventory, run reports, invoice and credits, manage consignments -- everything is all in one program. It's mobile and in the cloud so we have access anywhere and anytime. Support always responds in a timely manner.

Inconvénients :

Quickbooks integration not the best, but works with a little effort.