Pour qui ?

PressWise is ideal for Small-to-Medium size print service providers looking to increase their operating efficiencies and grow their margins by automating their workflow and reducing touches.

Notes moyennes

24 avis
  • Note globale 4.6/5
  • Facilité d'utilisation 4.5/5
  • Service client 4.8/5
  • Fonctionnalités 4.4/5
  • Rapport qualité-prix 4.6/5

Informations sur le produit

  • Version gratuite Non
  • Essai gratuit Oui
  • Déploiement Installation (Mac)
    Cloud, SaaS, web
    Installation (Windows)
    Mobile (iOS natif)
    Mobile (Android natif)
  • Formation Formation présentielle
    Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • SmartSoft
  • https://www.smartsoftusa.com
  • Fondé en 1968

En savoir plus sur PressWise

Are you looking for ways to streamline your operation yet provide more services for your customers?
PressWise lets you run your entire shop with a single, affordable, end-to-end Print MIS and Workflow Automation solution. PressWise comes complete with robust features such as web-to-print, estimating, quoting, order management, integrated shipping, fulfillment and the ability to integrate with most third party web storefronts and back-end accounting systems.

PressWise - Fonctionnalités

  • Analyse du style de presse et d'exécution
  • Calcul de la quantité d'encre
  • Calcul de plusieurs versions
  • Calculs des services avant/après
  • Devis pour préimpression
  • Devis pour travaux de reliure
  • Gestion des réductions
  • Imposition du meilleur format
  • Optimisation des prix
  • Évaluation des options de production
Information non fournie

Avis les plus utiles sur PressWise

As moxy ox has grown, our scaling has been made easier with additional modules offered by PressWise.

Publié le 12/12/2017
Matthew H.
President & COO
Impression
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: 1 Cost monitoring
2 Order tracking
3 Online customer ordering
4 Daily reporting
5 Sales tracking
6 Inventory control
7 Shipping made easy
8 Auto batching
9 Client correspondence monitoring
10 Major time savings across entire team

Avantages: The fact that PressWise is always moving forward, adding new features and listens to their customers' needs is what keeps me with them. Even when I'm being a pain in the butt customer, I know they would gladly hop on a call to help out or shoot a quick video to step me through a process I can't grasp.
My team contacts the PressWise team through the easy ticket system so that I don't have to answer everything for them.

Inconvénients: Exporting accounting information has been our toughest challenge. Integrating it into the accounting software we were already using. We have created a work around, but still not ideal.

Presswise

Publié le 27/07/2019
Matt J.
President
Impression, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
4/5
Note globale
4/5
Facilité d'utilisation
4/5
Fonctionnalités
5/5
Support client
4/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I feel that Presswise overall has been an excellent choice. It has the look and feel of a high dollar management system for a reasonable price. Customer service is very knowledgeable and respond to questions quickly. Updates and upgrades come often. Up time on the cloud based system has been near 100% for me. Transition has been a bit painful, as we came from a system that was developed in the 1980's, but we have gotten through and our users love the change!

Avantages: Ease of use, order status tracking and auto batching and queue to our presses are the main pros that drew us to to the software. Also, customer service was very good in helping decision making. The people here know thei product.

Inconvénients: There is no ability to combine invoices and ship. Shipping multiple invoices on the same shipment is un-wieldy. We ship a lot of small orders and ship them in the same package, but each order generates it's own invoice and if you don't stop it, it will generate it's own shipping label

Réponse de l'éditeur

envoyé par SmartSoft le 02/08/2019

Thank you for your feedback, Matt. I am sharing your kind words about our support with the team. We're constantly looking to find ways to make PressWise work better for out clients so I'll be sharing your specific request for combining invoices with our product management team. We're very happy to be working with BCT and look forward to a long and mutually beneficial business relationship!

Why Presswise

Publié le 09/07/2019
Greg P.
Owner
Impression, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
4/5
Facilité d'utilisation
4/5
Fonctionnalités
4/5
Support client
4/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We have been using presswise for eight years now and were one of the early adopters. They have continued to listen to end users and are still improving the functionality of their product.

Avantages: Complete package, from automated email notifications, imposition, shipping, to accounting . A full service CRM with unlimited storefronts and private branding with custom catalogues.

Inconvénients: Custom impositions are somewhat complex compared to other impositions options available.

Réponse de l'éditeur

envoyé par SmartSoft le 21/07/2019

Thanks so much for your review, Greg. Yes, you have been with us for many years and watched us evolve as we get feedback and request for features from our customers. Always happy to get more suggestions on how we can help you improve efficiency and get the most out of PressWise!

Outstanding Product

Publié le 12/11/2019
Patrick M.
Service Delivery Manager
Impression, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Excellent company to work with. In addition, the sales and support staff are very quick to respond and very helpful and knowledgeable.

Avantages: Excellent Product which has met our needs when many other products have not. Has helped get control of a chaotic print facility. Simplified scheduling, billing, shipping and many other components of our print facility. It has also increased Customer Satisfaction through the job notifications and Portal.

Inconvénients: I really don't have any dislikes, the product does exactly what it says. It does take some time to setup properly so do not underestimate the time needed to do this correctly.

Réponse de l'éditeur

envoyé par SmartSoft le 14/11/2019

Thank you for the kind words, Patrick. Always great for the team to get such positive feedback for all the hard work they put in. We look forward to working with you for many years to come.

PressWIse has helped us be more profitable when supplying many small jobs

Publié le 13/04/2019
Nikki T.
Digital Operator
Impression, 13-50 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We are a local printing company, and as such we receive many small jobs to print with small quantities. The time taken to set up a job directly reduces the profit involved, and often completely removes the profit. PressWise automates these jobs, so the only real time taken is invoicing and trimming. As such, we have now made these small jobs profitable and it really helps our business.

Avantages: I most like about PressWise that it automates jobs for us. We are a local company that print many small jobs, and the transactional time taken setting up each job eats into our profits, or makes jobs unprofitable. But the automation in PressWise has made it so small jobs do not take much time to set up.

Inconvénients: We've had some incompatibility problems with PDF files, but the support were very quick to fix the issue.

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