17 ans à aider les entreprises françaises
à choisir le meilleur logiciel
MemberMouse
Description de MemberMouse
Éliminez les obstacles technologiques à la croissance de votre entreprise avec MemberMouse. Depuis 2009, MemberMouse est la solution d'adhésion WordPress d'entreprise que vous pouvez utiliser pour gérer un site d'adhésion puissant, évolutif et flexible. Ses fonctionnalités vous permettent de gérer les membres, d'accepter les paiements, de protéger le contenu, de créer des offres de vente incitative en un clic à tout moment du processus de vente, de cibler facilement les messages en fonction du comportement des membres précédents, d'exécuter des rapports sur l'engagement de votre communauté et bien plus encore.
Qui utilise MemberMouse ?
Les entrepreneurs gérant des entreprises en ligne de taille moyenne à grande qui proposent des sites à adhésion totale ou une option d'abonnement ou d'adhésion.
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MemberMouse
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Avis sur MemberMouse
Great "Bang For Your Buck" Product
Commentaires : As a non-profit trade organization, we've really liked the functionality provided to us at a very reasonable cost and the timely customer service that has been provided as our use continues to grow.
Avantages :
The best part about MemberMouse has to be the support. On their website, the product is very well documented and if you have any hurdles, their support is timely and thorough. For the low upfront implementation cost and very reasonable monthly fee, we have had no reason to explore other providers.
Inconvénients :
There's definitely some skilled WordPress knowledge required to implement MemberMouse. It can be a bit technical at times which leads to a learning curve for some administrative users.
Alternatives envisagées précédemment :
Great software for the money
Commentaires : From the user perspective, MM is so much smoother than another plugin we used. People can log in and use the materials and if there are tech questions the support is there.
Avantages :
One of the things we struggled with when we were using another membership management plugin is changing the password and logging in. Now all our members can change and update their passwords on their own without us helping them on the admin end.
Inconvénients :
There are a lot of default pages and features that might need to be configured, like profile updates. Sometimes there are glitches with updating payment methods and I have no idea how to resolve them. Also during our launch we need to hire a developer to keep an eye on caching. Somehow the MM cart and our hosting don't work together and so the payment doesn't always go through. Hiring a developer helps but as we grow I wonder if it's going to be sustainable. One more thing is reporting. I guess I'd need to upgrade for it, but it just is so frustrating when you can't get the reports of clients and have to dig through a whole bunch of names and click on each user individually to see what their current payment status is. A better structure and organization of users will really help.
Alternatives envisagées précédemment :
Good but could be much better
Commentaires :
Linking Membermouse and my forum (Discourse) has been REALLY difficult.
I wish there would be more connection/collaboration with other plugins/solutions.
The support is good and tried to help but they just don't have enough solutions because of the way the plugin has been made.
They also changed their price plans and it is very confusing (and the second plan is twice more expensive than the first!) . As a result, I can't even access some basic features such as modifying a subscription...
Their content creation (podcast and articles) is good and interesting and give quite a lot of good information about membership business.
Avantages :
I can manage my members with this plugin. It allows me to restrict access to courses, forum and events so it does the job when everything is configured...
Inconvénients :
Translating the front end requires you to code. I just don't understand why it is that hard to do that and why it is not made easy in the backend by giving access to some variables to change. Creating a product and its description (I mean a nice one that make you want to buy) is far from easy and requires once again to code. In the end, a lof of simple things require you to code and I'm wondering why.
Alternatives envisagées précédemment :
Excellent membership platform 👍
Commentaires : It’s helped us start our membership with plenty of high-powered functionality at a very reasonable investment.
Avantages :
There are a ton of features which allows you to customize your membership EXACTLY as you want it (unlike many other options). Very reliable.
Inconvénients :
Could be a little more user friendly. It’s not difficult to use... there’s simply room for improvement. They have great documentation and onboarding videos.
It was a perfect fit!
Commentaires : Overall the experience with MemeberMouse has been a long and positive one.
Avantages :
Ease of design and implementation was the key to our choosing MemberMouse.
Inconvénients :
There are a few features that as a non-profit, won't work for us.
