SAP Litmos

Easy, focused on corporate education and a better partner you cannot find!t

Commentaires : We are a healthcare software company rapidly growing with needs to rapidly deploy education across our global employee network leveraging technology to avoid increases in head count. We implemented Litmos without a hiccup and our employees are 100% engaged! Our 90 day trending shows no end in sight to the benefits this incredibly easy to use technology will bring. Every person we encounter at Litmos is devoted to our success. A rare find in today's business world. I highly recommend you take a look if education is at the forefront of your company objectives!

Avantages :

easy technology with seamless implementation, customization to your needs, reporting available for most anything you want to measure, can use all kinds of different mediums that are easy to upload and use, cost to value is more than other systems researched, best online help I've ever seen

Inconvénients :

would love to see more delineation in privileges allowing me to customize for my company's use and specific needs

Great Experience

Commentaires : This was our first LMS and we looked at about 10 options, 3-4 of which had free trials that we used and researched more carefully. I have no major complaints about the process of getting set up, though we're in the final stages of loading all our users into the system (400+), so we aren't completely settled in. Everyone at our company who has seen the platform has loved what we've been able to set up.

Avantages :

Overall I find Litmos to be easy to use and relatively intuitive. When I've had questions I've been able to find the answer in the online help forums nearly every time (in the instances I've had to reach out help has been rather quick and efficient). The content authoring works well for the most part, and the content library covers nearly all of our general needs, which is great. Any Litmos representatives we've worked with have been great. The Dojo is helpful for teaching yourself the platform, and the seemingly endless list of features has been great so far, though I plan to utilize them even more as we grow with our LMS (Assign, Branding, etc.).

Inconvénients :

There are some quirks, as with anything. If you copy a module and delete the original then you're unable to edit the copy (even though it's completely separate, per their descriptions online). Litmos has verified this quirk. I find the fonts/sizing to be somewhat restrictive within the content authoring tool, and in the same vein the assessments within the authoring can be difficult to manipulate at times, depending upon what elements you add on what page.

Alternatives envisagées : Auzmor Learn et Docebo

Pourquoi passer à SAP Litmos : Overall we felt Litmos was a happy medium between Auzmor and Docebo. Auzmor was lightweight and modern, but almost seemed to lack some features. Docebo on the other hand seemed quite intricate and complicated. Both companies were great to work with, ultimately Litmos was just the best fit for our company.

Okay product but TERRIBLE SUPPORT

Commentaires : Rollercoaster, sometimes they're spot on and have the features we need, other times it takes forever to get a known problem taken care of.
If I could go back and re-select an LMS, I wouldn't choose Litmos.

Avantages :

• Allows you to distribute material on a mass basis and track who has and who has not completed • Learning Paths allow you to group a series of Courses together to assign 1,000's of modules at a time easily • Modules can have embedded capability to allow you to perform tasks that the LMS does not have built-in • API integration allows you perform useful tasks that Litmos does not have built in.

Inconvénients :

• The Support takes FOREVER to get anything done, even when it is a program glitch, at the time of writing this review I have been waiting 6 months for a fix to a problem that they have identified as a flaw and just have not fixed. This flaw has been debilitating to our Training Program with Litmos. • Cheating is easy on built-in assessments. When completing assessments on a computer the user can just right-click and go back and re-submit the correct answer. Litmos said they would NOT disable the back-button. • Learning Paths are the only level of organization that they allow, it would be nice to have "Sub-Learning Paths". • Reports are still "meh", even after the reporting update. Thankfully there is API integration which allows us to make our own reports from the information on Litmos.

Integration Rich, Easy to Use

Commentaires : We've been using Litmos for a little over a year, coming from another LMS system that did not meet our needs. Litmos is very easy to learn, we were building courses quickly once we got in. They have a great array of features for course building with different module types, including assessments, videos, text, and integrations with GoToTraining and other delivery tools that makes it easy to created a mixed deliverable which keeps people more engaged than slide after slide after slide. A for that. They also update their product regularly with new features, and make it easy to learn/find these by notifications at the top of the site, and offering new release webinars and videos parked on YouTube. A on their communication of new features. Reporting takes a bit of getting used to, as you can drill down from a broad set of figures to a granular individual student level, I often find it best to export these as Excel files and manipulate the data with my own formulas and pivot tables. B on reporting capabilities. We use Litmos to train thousands of clients annually as opposed to training just a few hundred of our own staff - our DB at this point consists of 10,000 users and considering the volume, we very rarely have issues with the Litmos tool itself from an accessibility or bug perspective. As a professional trainer of software products, I can say confidently that that is a true accomplishment. A on code stability! Best advice is to plan our your organizational needs as a flow chart so you get it right the first time.

Avantages :

Integrations with many outside products, including GoToTraining/Webinar, Salesforce, Wordpress, several shopping cart tools, and more. Easy to learn, easy to course build. Several options for organizing by Team or Learning Path. time.

Inconvénients :

Two minor pet peeves in course building - no "center" option on image alignment - you have to either code it in, or put it in the middle of a 3 column centered table. No spell check in standard typing view, you have to go into the source code view to see spelling errors. True con lately is support turn around time. Support is through online ticketing system, even if you call in, they simply file the ticket on your behalf. I understand the need for that, as we urge our own clients to use our self-service portals first. But we are currently in the position of needing assistance with the Litmos/Salesforce integration, and we are closing in on two weeks and still do not have resolution. I have twice proposed meeting times several days in the future and had team members on standby to drop what they are doing to meet with a Litmos rep when they have time for us, and both times got no response until after the proposed meeting dates. This needs serious improvement.

Litmos is My Choice

Commentaires : We have used Litmos to fill our need for easily accessible on line training for our users across multiple counties. It has improved our ability to not only manage regulatory and mandatory training, but to manage our staff compliance across the board for all of the positions within our Agency.

Avantages :

Litmos is both easy and fun to use! In our industry, we work hard and deal with many intense situations on a daily basis. Litmos allows us to offer fun and innovative ways to share information, collaborate with the Discussion forums and have fun with gamification. If we have to learn, it should be fun, effective and not add to the stress of our daily job.

Inconvénients :

I would love to see development regarding linking courses together. For example, one online course serves as the initial foundation and is good for one year. After that, they take a refresher course that would satisfy the need for renewal. Currently there is no way to do that. This is critical for our industry. We also need a way to offer the initial course as an ILT, then apply an online course as the refresher.