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Gold-Vision CRM
Description de Gold-Vision CRM
Gold-Vision CRM aide les entreprises de marché intermédiaire à améliorer leur activité. La mission de Gold-Vision est de fournir aux entreprises des solutions CRM intuitives et faciles à utiliser qui font réellement la différence et offrent un excellent rapport qualité-prix. Améliorez les performances de votre équipe et augmentez vos revenus grâce à un système appuyé par une équipe interne compétente de CRM et d'experts en entreprise.
Qui utilise Gold-Vision CRM ?
Toute entreprise à la recherche d'un logiciel de vente et de marketing. Avec des clients de tous les secteurs d'activités et une installation hautement configurable, Gold-Vision est utilisé pour la gestion des ventes, le marketing et les bureaux d'assistance.
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Gold-Vision CRM
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Avis sur Gold-Vision CRM
A Solid and user friendly solution
Commentaires : Gold-Vision has enabled us to consolidate various systems into a unified platform, resulting in improved efficiency and enhanced data visibility. The online chat support has proven invaluable allowing team members to proactively address any challenges they encounter. I wholeheartedly endorse Gold-Vision for anyone seeking a new CRM system. I must also mention the exceptional support provided by [sensitive content hidden] throughout the entire development process
Avantages :
Gold-Vision CRM has been exceptionally well-received by all our users, and the reason is clear – its remarkable flexibility and power. The advantages of this system begin with the dedicated team behind it. With all departments collaborating and actively participating in its development, they prioritize meeting the genuine needs of users over simply chasing trends. As a result, Gold-Vision has evolved into a feature-rich CRM system over the years. Managing accounts and contacts is straightforward, and the clarity of opportunities is further enhanced by the ability to cross-reference them with other data points, ensuring all relevant stakeholders are included. Lead management is efficient, preventing duplication of efforts. What sets the system apart, however, is its robust search and filtering capabilities. This empowers users to quickly locate critical data, which can then be saved, streamlining repetitive tasks. Additionally, the system offers comprehensive reporting, presenting data through dynamic charts and graphs that are both user-friendly and allow for in-depth exploration.
Inconvénients :
We've encountered a couple of minor bugs, but I'm confident they'll be resolved asap. I do find the system's interface a bit cluttered and less intuitive. Certain parts of the system can also be somewhat challenging to grasp but overall we are very pleased with it.
Réponse de l'équipe de Esteiro Business Solutions
le mois dernier
Hi Buket, We want to thank you for such a kind and comprehensive review of Gold-Vision. We are extremely happy to hear how well received the system has been by your users, and that the ongoing feature updates continue to support and streamline your business processes. Please don't hesitate to get in touch in regard to any areas of Gold-Vision we can help you to refine. Your feedback is valuable to us. Kind Regards, Alex
Alternatives envisagées précédemment :
Fantastic service with a well built system.
Commentaires : Really good, we have been using GV for a number of years and it has served us well over our growth and constant changes. We have reviewed our options after a few years to see if it was still the best option and we decided to stick with GV as it met all of our needs and the main pro was the customer service, Both [sensitive content hidden] have been incredible to deal with.[sensitive content hidden] has been very supportive and knowledgeable though any issue I have.[sensitive content hidden] within the support team is also a dream to talk to.
Avantages :
Generally easy to use and implement with users, it has all of the features you could want from a CRM at a good price.
Inconvénients :
Releasing features that don't work correctly.
Réponse de l'équipe de Esteiro Business Solutions
il y a 6 mois
Thank you for taking the time to leave such a nice review Aiden. We are pleased Gold-Vision has been able to facilitate your business growth and changes, and that you continue to feel supported through our customer service. Please do reach out to your account manager or to our support team should you need any assistance with any new features - we will be more than happy to help. Kind Regards, Alex
OK but better out there
Commentaires : Probably OK if you don't want to integrate with anything else and you have time and knowledge to filter out unneccesesary stuff and build your own dashboards.
Avantages :
Flexible and if you are IT savvy you can probably mostly build what you need. It does seem highly configurable if you know what you are doing which is probably a plus over other CRMS
Inconvénients :
Doesnt integrate with many other apps and platforms. Completely lacking basic CRM functions like a visible sales pipeline. No automatic mail and contact tracking like for example Hubspot. If you want to integrate with anything basic like a 3CX phone system we found the support obstructive and they want to charge you.
Réponse de l'équipe de Esteiro Business Solutions
il y a 10 mois
Thank you for taking the time to leave a review. In response to some of the points you have raised, we would like to highlight the full capabilities of our product. Integration is important. Therefore, we prioritise building links to tools where we believe customers will gain the best value, such as the Microsoft Office suite, accounting systems, website tracking, chat, and eSign, to name a few. Gold-Vision supports numerous ways to easily create a visual pipeline view, such as a funnel, sales board, target charts, and histogram pipeline. If you would like to build a specific view, please check our help pages, or reach out to our support desk. Gold-Vision is often used by businesses that require more that the "one size fits all" chart. Given all phone systems are different, we offer a standard outbound dialling solution that works with most softphone systems. However, certain inbound features can require setting up, which we're happy to do as part of your project. Without your name we are unable to reach out directly - please contact us via your account manager and/or our support desk for further assistance. Kind Regards, Gold-Vision
A flexible and user friendly system
Commentaires : Very positive - we've improved efficient within the team and staff at all levels have a clear view of business standing and performance
Avantages :
We particularly like the fact that we can adapt the back system to meet our specific business needs, we've been able to create a database of all client information and requirements that we can easily report from.
Inconvénients :
Integration was time consuming but this was more to do with our old system than Goldvision!
Réponse de l'équipe de Esteiro Business Solutions
il y a 4 mois
Hi Helen, thank you for taking the time to leave such a positive review of Gold-Vision. We are glad that Gold-Vision is working to support your specific needs, and provides easy reporting functionality. Kind Regards, Alex
Alternatives envisagées précédemment :
Solid system now upgraded beautifully!
Commentaires : What makes it so perfect as my marketing tool, is the integration of CRM with Connect e-marketing. Great CRM segmentation functionality, no exporting / importing of data to 3rd party e-marketing systems and no manipulation of data in Excel spreadsheets before I can send out a campaign! And, at the end of the day, the CRM is constantly updating the campaign data for reporting purposes and most importantly ensures our company remains GDPR compliant!
Avantages :
Loved the system before but with the V8 upgrades which gives the CRM a new look and feel to menus and tool bars / views etc, it's even easier to use and without any detriment to its' already great functionality. Whether you need the system for pre-sales (leads), opportunities, marketing or something else, every screen is tailor-able making user input screens relatable and provides the facility to include terminology and fields more relevant to your business. I've worked with Gold-Vision CRM now for the last 8 years and still love using every bit of it!
Inconvénients :
No 'cons' for me - we are happy with Gold-Vision
Réponse de l'équipe de Esteiro Business Solutions
il y a 4 ans
Hi Bev, A big thank you for your excellent review about Gold-Vision. It's great to hear that you find it to be the perfect CRM for marketing where you can create effective campaigns easily whilst learning from campaign reporting. Kind regards, Zoe
