Brilliant Directories

Brilliant Directories

par Brilliant Directories

Qui utilise Brilliant Directories ?

L'éditeur offre ses services aux associations de toutes tailles qui recherchent une solution pour rationaliser leurs opérations et optimiser leur efficacité. L'éditeur offre également un support technique illimité et une installation facile pour toute votre équipe.

Description de Brilliant Directories

Brilliant Directories propose une solution tout-en-un et abordable pour rationaliser tous les aspects de votre association, tels que la gestion des branches, les cotisations, l'e-mail marketing et la conception de sites web. Comprend un blog, un éditeur d'événements, des sites d'emplois, des albums photo et plus encore. Un logiciel de gestion d'association complet et clé en main avec une installation rapide et une assistance gratuite et illimitée offerte par une équipe de support client. Essayez une démo gratuite et découvrez comment Brilliant Directories peut vous faire économiser du temps et de l'argent.

Informations sur Brilliant Directories

Brilliant Directories

http://www.brilliantdirectories.com

Fondé en 2008

Prix de Brilliant Directories

Brilliant Directories est disponible en version gratuite et propose un essai gratuit. La version payante de Brilliant Directories est disponible à partir de 145,00 $US/mois.

À partir de

145,00 $US/mois

Version gratuite

Oui

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

Brilliant Directories - Fonctionnalités

Communautés de membres
Gestion de site web
Gestion des abonnements
Gestion des chapitres
Gestion des collectes de fonds
Gestion des comités
Gestion des cotisations
Gestion des élections
Gestion des événements
Gestion financière
Portail des membres
Publication d'offres d'emploi
Répertoire de membres
e-mail marketing
Forums de discussion
Gestion de contenu
Gestion de site web
Gestion des abonnements
Gestion des groupes
Gestion des événements
Idéation
Modération
Répertoire de membres
Base de données des adhérents
Gestion de site web
Gestion des applications
Gestion des comités
Gestion des cotisations
Gestion des événements
Portail des membres
Renouvellement d'abonnements
Répertoire de membres
Traitement des paiements
Types de membres
e-mail marketing

Avis sur Brilliant Directories

Afficher 5 avis sur 560

Note globale
4,7/5
Facilité d'utilisation
4,5/5
Service client
4,8/5
Fonctionnalités
4,6/5
Rapport qualité-prix
4,6/5
Mitchell D.
Editor
Relations publiques et communications, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 30/09/2019

"Wow, does this have lots of features..."

Commentaires: Love it

Avantages: But they are sort of the Feature Creep situation where by adding all things -- and they have a program where if we help design a new feature we can get a royalty....

Inconvénients: Sort of complicate -- could have a better series for onboarding -- like here's a series or 12 Videos to watch -- like 10 minute videos.

  • Provenance de l'utilisateur 
  • Publié le 30/09/2019
Nick B.
CEO
Formation professionnelle et coaching, 13-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 13/05/2020

"Love it for two big reasons!"

Commentaires: Loving it and loved the service. Super quick and responsive service.

Avantages: There were two reasons I bought Brilliant Directories within hours of discovering it! Firstly, the software itself was far better than any other directory I had found by far (including the horrible experience of trying to build one on Wordpress with ListingPro). Secondly, the service. [SENSITIVE CONTENT HIDDEN]called me within minutes of my inquiry and patiently walked me through the platform. She was super clear and very helpful and I "walked" away with 3 licenses!

Inconvénients: Nothing yet - I am still building it but it's clear to me that is is excellent.

  • Provenance de l'utilisateur 
  • Publié le 13/05/2020
Joey G.
SEO Consultant
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    2/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    3/5
  • Support client
    1/5
  • Rapport qualité-prix
    1/5
  • Probabilité de recommander le produit
    0/10
  • Provenance de l'utilisateur 
  • Publié le 01/03/2017

"Bait & Switch Tactics"

Commentaires: I have been trying to do business and have faith in this company for around 4 years and they continue to over promise and under deliver. I somewhat blame myself for allowing myself to be sucked in over and over again. I have put my best foot forward and have purchased 3 full license plans as well as Executive Coaching and the other "Never Offered Before" services over the years and always end up frustrated. I have focused my efforts on trying to build out one directly properly before trying another. My first full license plan was purchased at a significantly higher price than today's prices. I'm amazed how often they run "Last Chance Offer" specials and again I partially blame myself for allowing to be sucked into it. I recently paid for a platform upgrade because I was told for my site to be fully mobile responsive (even though it was advertised as such), that I needed to spend money which I agreed to. One of my stipulations and actually the main reason for the upgrade is that local businesses would have click to call functionality from the directory. It seems to me that would be a no-brainer functionality. After the migration, I tested the click to call functionality and it was working fine. I have dated emails with them where I discuss the feature working and not working before. Everything was working fine until I noticed about a week ago that it wasn't working again. I notified their customer service and I am being told it is an added feature and I can contract someone from their marketplace. After several back and forth emails, I have had enough of their tactics. This company has a model of sell an out of the box directory and start your online directory tomorrow. They leave out that you will require additional things and they are perfectly willing to sell it to you. They don't stand behind their product and I have sent an email requesting a full refund of every dime I have paid them unless they make it right. I have only asked for what I have paid for and nothing more. I am certain I am not alone in my treatment. I have tried to work it out with them to no avail. All I asked was for a feature that was working, was the reason for my upgrade in the first place is restored.

Avantages: It's a great idea

Inconvénients: The customer service is atrocious

Réponse de l'éditeur

envoyé par Brilliant Directories le 02/05/2017

Hi Joey,
I'd first like to thank you for your feedback. We take all of our reviews to heart and use them to help us improve our services. I'm so sorry you feel misled - that was never our intention.
All of us here at Brilliant Directories strive to provide the best customer support possible and we want all of our users to succeed. This is why we guarantee 1 business day response times, provide an educational community marketing group on LinkedIn, actively participate in our community forums, and host weekly webinars to allow users seeking help to call in live with questions.
While we do offer premium add-ons in addition to our flagship software, they are not necessary to get a profitable directory website up and running. Additionally, because Brilliant Directories websites are built on the Bootstrap framework, all websites are mobile responsive immediately from launch.
We are deeply sorry for any inconvenience. We have reached out to you in the hopes of remedying this situation.

  • Provenance de l'utilisateur 
  • Publié le 01/03/2017
Derrick B.
Owner
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 29/06/2020

"Great company overall. Would highly recommend! "

Avantages: Very intuitive software
Great customer service

Inconvénients: lots of moving parts to learn if you're not experienced.

  • Provenance de l'utilisateur 
  • Publié le 29/06/2020
Steve C.
Manager
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 24/07/2018

"These guys are truly passionate about letting normal people own productive and customisable websites"

Commentaires: I managed to create a website which allows me to work from home and make some extra money to help with the bills. I created a top-notch website with no knowledge of programming or coding, thanks to the great work done behind the scenes by everyone involved with Brilliant Directories. They are truly passionate about their work, and it shows.

Avantages: My previous website built by another company started falling to pieces due to the fact that the programmers wanted to charge me an arm and a leg for every comma or full stop I needed to add. I could not do any alterations myself, even though they had promised that I would own the code. In the end, I lost all my google rankings and it became ineffective. I was about to lose all my members and 3 years of hard work.
I am so glad that after some research, I found this great company who ticked all the boxes of my requirements.
First, I wanted to be able to customise all the site pages. Not just the design features. I needed to be able to create new customised pages, in order to allow me to develop my original concept. As well, I wanted this flexibility to be able to keep the website relevant as time went by.
Secondly, I wanted to have a support team which is expert and dedicated to this site. The main clincher is that the support is included for free with the package you buy, and not charged separately for every minor issue one will invariably encounter along the way. The exception to this is when you need to do some major changes which will affect the whole system. The job you require is quoted by select programmers, who do a great job.
The forte of brilliant directories is their amazing documentation, video tutorials and the Webinar Wednesdays. Go through these and you can learn how to manage your site inside and out. They hold nothing back. Cannot thank them enough.

Inconvénients: Even though Brilliant Directories offer website templates for most types of businesses, varying from Yellow pages type, to Real Estate to Events to Jobs, if you have a website concept that doesn't fit exactly into a template, then you need to do some customisation. For this you need to pay extra.
The learning curve increases the more different your concept varies from the templates. There are so many possibilities with this software, that you can never really master it all, especially if you have no coding knowledge like myself.
However, considering the low entry fee, and that most businesses are covered by the templates, then the chance of any major software customisation you might need are minimal. Anyway, to their credit, they are constantly updating the basic structure with new functions and this is decreasing the need of customisation.

  • Provenance de l'utilisateur 
  • Publié le 24/07/2018