Act! Growth Suite

Act! Growth Suite

par Swiftpage

Qui utilise Act! Growth Suite ?

Pour toutes les PME qui souhaitent développer leur activité, Act! est un logiciel de CRM et de Marketing Automation qui booste la croissance. Contrairement à d’autres logiciels, Act! est personnalisable pour répondre spécifiquement aux besoins de votre business et secteur.

Description de Act! Growth Suite

Act! booste la croissance des PME en alliant la fiabilité du CRM à la puissance du Marketing Automation. Depuis plus de 30 ans, Act! est un leader sur le marché des logiciels à destination des PME, il offre aujourd’hui un large éventail de fonctionnalités et une adaptabilité incomparable pour faire de lui la solution optimale pour chaque utilisateur.

Informations sur Act! Growth Suite

Swiftpage

http://www.swiftpage.com

Fondé en 1987

Prix de Act! Growth Suite

Act! Growth Suite est disponible à partir de 31,00 €/mois. Act! Growth Suite n'est pas disponible en version gratuite mais propose un essai gratuit. Voir plus d'informations concernant le prix de Act! Growth Suite ci-dessous.

À partir de

31,00 €/mois

Prix

À partir de 31€. Facturation annuelle.

Version gratuite

Non

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Installation (Windows)

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

Act! Growth Suite - Fonctionnalités

Logiciels de CRM
Accès mobile
Devis et offres
Gestion des tâches
Gestion du territoire
Intégration des médias sociaux
Intégration du chat interne
Intégration du marketing automation
Lead scoring
Segmentation
Stockage de documents
Système de calendrier et de rappel
e-mail marketing
CTA personnalisables
Campagnes de drip marketing
Contenu dynamique
Lead scoring
Marketing social
Pages de renvoi et formulaires web
Sales intelligence
Search marketing
Segmentation
Suivi des visiteurs de sites web
Suivi du ROI et de l'analytique
Tests A/B

Avis sur Act! Growth Suite

Afficher 5 avis sur 602

Note globale
3.7/5
Facilité d'utilisation
3.8/5
Service client
3.4/5
Fonctionnalités
3.7/5
Rapport qualité-prix
3.8/5

Love the ease of use for both entering data and retrieving info

Publié le 07/05/2018
Thomas O.
Director, Business Development
Produits pharmaceutiques, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
4/5
Fonctionnalités
2/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I use it to track my clients and prospects and I can tell anyone the last time I made contact, what that was - letter, Email, Phone Call, etc. and it allows me to connect important info to any of my clients, prospects, friends and family.

Avantages: The fact that I was able to use the product immediately with no instruction was a great pro. Entering data and retrieving info about a client is easy, and building history of calls, Email messages, letters in a record is great.

Inconvénients: I am not happy with support as all they do is provide a fix when there is a problem, but not direction in how to build reports or use other functionality. I have had to fix the same problem with direction from their service group several times. If I ask for help with reports they tell me I need to find a consultant for that.

Long Time User

Publié le 31/10/2019
Angela T.
Scheduling Coordinator
Immobilier, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
3/5
Facilité d'utilisation
4/5
Fonctionnalités
3/5
Support client
4/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Because we have at least 3 people involved in one transaction, the relationship tab helps us tie them together to the transaction. We can toggle back and forth easily without having to search another name. It's quick and efficient. With our customized fields, we can easily see years of history for a client on one page. We have been frustrated over the years by the number of crashes and freezes.Occasionally an import will not import correctly and the data in put into the wrong fields. The support help and support page of the marketing automation is very poor and lacking in depth training on creating/sending eblasts. There are is no advanced level training for the eblasts and drip marketing.

Avantages: This is a robust software program. We have added many custom fields that allows us to track a lot of data really dig into for trends and statistics. We love how history is captured a for all the activity we do for and with a client. We rely on the relationship tab heavily as multiple people are involved in a transaction. We are really enjoying the new Marketing Automation. It has a lot of robust features that we are just beginning to tap into. We also like the groups feature. We have hundreds of groups that we can run reports and create statistics from. We can see how many groups a contact is part of which helpful as well. I like the statistics ACT generates from drip marketing. Knowing what emails bounced back or who opted out helps us improve our data.

Inconvénients: When searching for a person, it doesn't give you the option of having similar names - the spelling must be exact. It crashes when we are in the social updates tab. Customer Service: Often the techs are hard to understand. The time we spend on the phone with customer service on average lasts about 1/2 to an hour depending on the issue. That is a big interruption to our workflow in the office. One thing I wish ACT would do is send to 2 emails at once. When sending out an eblast, it pulls from the email field. If there is more than one email address followed by a semicolon, it won't send to both. It bounces back.

A GOOD STABLE BASE FOR CRM ... JUST WISH ENHANCING WAS A LITTLE EASIER

Publié le 31/10/2019
Paul B.
Managing Director
Fabrication électrique/électronique, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
4/5
Facilité d'utilisation
4/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We need ACT, and it is the core of what we do. We would like to see ways that we can add depth and richness to a good platfrom

Avantages: I like the fact that a team of 5 can share effectively in real time, I like the ease of changing layouts and adding fields, and with Seamless the ablity to easily prdcue high quality documenation. It's link to outlook and ODBC is good and it is a stable, which being at the core of our business is a good thing

Inconvénients: There are many things I think we could do to be more productive but can't, and we do see fields being changed or lost "by themselves". The web version was a poor version of the Pro, and we haven't been able to make it available when offline, which is a frustration.

22 year plus customer Sage / Act

Publié le 16/04/2017
Bud M.
President
Services financiers, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
Source : SoftwareAdvice
3/5
Note globale
5/5
Facilité d'utilisation
3/5
Fonctionnalités
2/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Years ago Act software helped me build a tremendous mortgage business. Out of that experience, I am reaching out to offer some effective criticism to enhance your product. Good luck! Feel free to contact me anytime.

Avantages: I was probably one of the first purchasers of Act. It is a great program that needs a company to put some serious thought behind making it work better. After shopping several other CRM software's I still think it is above the rest in both user friendly and functionality. You price for the product is more than fair (in fact, I think low) but the software runs like it is somebody's part time job.

Inconvénients: Customer service is the worst. The guys in India are great and I have nothing bad to say about them but is there some reason I need to sit on a phone 45 minutes waiting to speak to the representative? Again I think Act could be the CRM leader but I don't see much improvement over the past few years. The principles of this company have sat back and let opportunities walk by not focusing on the customers needs. With all the apps and technologies available Act should have more to offer.When I purchase a product I do not expect to have to spend hours chasing down my answers through videos.

Act! CRM gives our company what it needs . Ease of use which boosts our team's productivity output

Publié le 13/12/2019
Louis C.
Prioject Manager
Matériel informatique, 51-200 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
Source : SoftwareAdvice
4/5
Note globale
4/5
Facilité d'utilisation
5/5
Fonctionnalités
4/5
Support client
4/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We are happy to upgrade to ACT CRM for their cloud based services, for Act's collection as well as consolidation of our sales data for marketing use and for new business acquisition . Act has also become
an off and online supplemental data base for our company.

Avantages: We loved Act's flexibility and ease of use as each of our team members were able to use Act with their mobile devices and phones. Our team members reported that Act's updating process is quick, painless,
and automated. In addition , their user interface was quite intuitive and made for generation of highly
configurable reports in a timely manner .

Inconvénients: We have found Act to be a solid and multi faceted CRM. However , we would love more tutorials on importing contacts for business use and referral. By importing we would value some kind of scan
utility feature for use with cell phones and tablets. That said , once a client enters contact information ,
Act will make a connection and provide information regarding parent companies or further supplemental data. This feature proves extremely useful.