Qui utilise Cin7 ?

Les grossistes, les détaillants, les importateurs et les fabricants légers multicanaux se tournent vers Cin7 lorsqu'ils ont besoin d'une plateforme unique qui leur permet de maîtriser les coûts à mesure qu'ils se développent sur de nouveaux marchés et ajoutent des canaux de vente.

Description de Cin7

Cin7 est une plateforme de gestion des stocks automatisée destinée aux marques dont la croissance des revenus est de plus d'un million de dollars. Cin7 synchronise leurs stocks avec les ventes et commandes de tous les canaux de vente en ligne et physique, puis automatise le traitement des commandes pour en optimiser l'efficacité. Les marques qui vendent ou distribuent des produits s'aident de Cin7 pour réduire leurs coûts, leurs marges et leurs flux de trésoreries, tout en maintenant leurs stocks en toutes circonstances. Remarque : Cin7 ne convient pas à la gestion des actifs.

Informations sur Cin7

Cin7

http://www.cin7.com/

Fondé en 2011

Vidéo de Cin7
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Présentation des tarifs de Cin7

Cin7 n'est pas disponible en version gratuite et ne propose pas d'essai gratuit.


Version gratuite

Non

Essai gratuit

Non

Déploiement et prise en charge de Cin7

Ressources d'aide

  • Service de support permanent (réponse directe)
  • Support en horaire de bureau
  • En ligne

Déploiement

  • Cloud, SaaS, web

Formation

  • Formation présentielle
  • Formation en ligne en direct
  • Webinaires
  • Documentation

Cin7 - Fonctionnalités

  • Achats
  • Codes-barres et RFID
  • Emplacements multiples
  • Gestion 3PL
  • Gestion de la qualité
  • Gestion des commandes
  • Gestion des expéditions
  • Gestion des retours
  • Gestion des réceptions et entrées
  • Gestion des stocks
  • Prévision
  • Synchronisation en temps réel

Logiciels WMS : afficher la liste complète

  • Alertes/Notifications
  • Archivage de documents
  • Gestion des exceptions
  • Intégration de tiers
  • Planificateur de flux de travail
  • Prise en charge des bases de données
  • Rapports et analyses
  • Support cartographie EDI
  • Test EDI

Logiciels d'EDI (Electronic Data Interchange) : afficher la liste complète

  • Accès mobile
  • CRM
  • Gestion SEO
  • Gestion de plusieurs magasins
  • Gestion des avis
  • Gestion des promotions
  • Gestion des retours
  • Gestion des stocks
  • Kitting
  • Marketing multicanal
  • Modèles
  • Sécurité des données
  • e-mail marketing

Logiciels d'e-commerce : afficher la liste complète

  • Accès mobile
  • Alertes/Notifications
  • Gestion d'entrepôt
  • Gestion des fournisseurs
  • Gestion des renouvellements de commande
  • Gestion des stocks de la vente au détail
  • Gestion des stocks pour la fabrication
  • Gestion multicanal
  • Identification des produits
  • Kitting
  • Optimisation des stocks
  • Prévision
  • Rapports et analyses

Logiciels de gestion de stocks : afficher la liste complète

  • Commandes récurrentes
  • Gestion des catalogues
  • Gestion des commandes spéciales
  • Gestion des expéditions
  • Gestion des nouvelles commandes
  • Gestion des retours
  • Gestion des stocks
  • Saisie de commande
  • Suivi des commandes
  • Traitement des commandes

Logiciels de gestion des commandes : afficher la liste complète

  • Commerce mobile
  • Commerce social
  • Gestion SEO
  • Gestion des canaux
  • Gestion des catalogues
  • Gestion des commandes
  • Gestion des promotions
  • Gestion des retours
  • Gestion des stocks
  • Intégration de marketplace
  • Panier d'achat
  • Synchronisation de données
  • e-mail marketing

Logiciels e-commerce multicanal : afficher la liste complète

  • Codes UGS et UPC
  • Codes-barres et RFID
  • Entrée et sortie
  • Gestion des fournisseurs
  • Gestion des renouvellements de commande
  • Gestion des éléments
  • Optimisation des stocks
  • Prévision
  • Suivi de l'inventaire
  • Suivi des coûts
  • Suivi des numéros de série

Logiciels pour inventaire : afficher la liste complète

Cin7 - Alternatives

Plus d'alternatives à Cin7

Avis sur Cin7

Lire tous les avis

Note moyenne

Facilité d'utilisation 4,2
Service client 4,2
Fonctionnalités 4,2
Rapport qualité-prix 4,1

Évaluer le logiciel

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Écrivez votre avis !
Vasili K.
MD
Construction, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 13/09/2020

"CIN7 ERP for a technical sales business"

Avantages: Intuitive process flow.
Nice fit with existing processes.
B2B Platform.
Customer Service.

Inconvénients: No ability to digitally pick items in a warehouse

Réponse de l'éditeur

envoyé par Cin7 le 15/09/2020

Hello Vasili,
Thank you for your review. We are happy to know that you found value in our software system and our support team.
We will share your feedback with the product team as we are always looking for improvements.

Sincerely,
The Cin7 Team

  • Source de l'avis 
  • Publié le 13/09/2020
Sean S.
Owner & IT Manager
Produits alimentaires, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    4 /5
  • Facilité d'utilisation
    3 /5
  • Fonctionnalités
    5 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    3 /5
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Publié le 11/09/2019

"Extremely powerful inventory and order processing and logistic package"

Commentaires: While challenging to learn and deploy, it's unique feature set and capabilities mean they don't have any one direct competitor and you'd have to piece together multiple platform and cloud services to get the same level of features and functionality.

Avantages: Cin7 has allowed us to integrate and resolve most of our order processing, logistics, inventory and accounting functions into one platform. The API integration into Xero is critical for our business. The reporting capabilities are very powerful and can be used to resolve a number of sales, inventory and regulatory reporting requirements. There really isn't any product on the market that rolls all these features into one package.

Inconvénients: The price is very expensive and the learning curve is quite steep. The CRM functions are pretty light and need fleshing out. Of most concern were the surprisingly large number of bugs and errors in the reports. Support has been responsive and fixed most issues we have discovered in a timely fashion, but it has been surprising how many bugs we have identified and had to report. This left us feeling like we were paying to be a beta tester. As time goes on and the product matures, this should become less of an issue and I don't consider it a deal breaker, but Cin7 could really improve in this area.

Réponse de l'éditeur

envoyé par Cin7 le 15/09/2019

Hi Sean,
Thank you for your review. We are glad to hear that you found value in our software system and support team.
We will share your feedback with the product team, as we are always looking for improvements.

  • Source de l'avis 
  • Publié le 11/09/2019
Michael R.
MD
Mode et vêtements, 11-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    4 /5
  • Facilité d'utilisation
    3 /5
  • Fonctionnalités
    4 /5
  • Support client
    1 /5
  • Rapport qualité-prix
    3 /5
  • Probabilité de recommander le produit
    6/10
  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 29/09/2020

"Great Softwear with huge potential let down by inability of staff"

Commentaires: We were intending to create a central platform for processing of orders from several channels. Unfortunately, the knowldege of the Cin7 team, and their abilty to understand our requirements, let down what would otherwise be a great product. I have no doubt the software has far greater ability than we would ever need, but without a knowlegeable team and willingness to understand the basic requirements, it makes it extremely hard work.

Avantages: The flexibility and ability to adapt to our business needs, and the relative ease of configuring to our requirements. Good plug-ins, although obviously a new development still very much in beta stage.

Inconvénients: Quality and attitude of the team, lets down what would otherwise be a great system, emphasised by an over enthusiatic initial sales person who promised everything, and leave the implimenttation team to pick up the tab. Implimentation dragged on for many many months longer than planned, with poor communication, and having to resort to strongly worded emails to get any response at all. 9 months on, and still no end in sight to the implimenttation process, with one team member blaming another, or a different department being the common issue. Some basic business and customer service training of their staff would go a long way to improving the experience.

Réponse de l'éditeur

envoyé par Cin7 le 04/11/2020

Hi Michael,

Thank you for taking the time to review Cin7 and for sharing your concerns.

I'm sorry to hear that your experience with our customer support didn't meet your needs or expectations. We understand some of our staff have already been in touch with you to understand and resolve the issues you were experiencing.

We understand some of the delays were a result of a lack of response from your 3PL contact. We also recognise some of your unique customization requests were not feasible from our end. We are currently making improvements to our sales approach to be sure we understand customer requirements upfront. We've also recently hired more support team members with experience in leading SaaS businesses to meet the growing demand for Cin7. All of this to help ensure this won't happen to anyone else.

Thank you again for the feedback and choosing Cin7. It really helps us improve for you and our other customers.

Doug (CMO)

  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 29/09/2020
Lachlan B.
General Manager
Vente en gros, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    3 /5
  • Facilité d'utilisation
    2 /5
  • Fonctionnalités
    3 /5
  • Support client
    1 /5
  • Rapport qualité-prix
    1 /5
  • Probabilité de recommander le produit
    1/10
  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 18/10/2019

"Decent software Terrible support and service."

Commentaires: Trying to move our inventory management system to a cloud based one and one that links directly with Xero accounting software. 'Onboarding' process was not finished during the time line that Cin7 dedicated to onboarding. Once this deadline elapsed we've been drowning in bugs that we can't get help with. Usual response is 'we're sorry - someone will get back to you in 48 hours.' no one does then we have to keep chasing them for weeks...

Avantages: Powerful reporting functionality. Cloud based so good access.

Inconvénients: Support. We have a bug list a mile long and we can't get anyone from Cin7 to respond. I'm actually reviewing here in the hope that having it in public will prompt Cin7 into getting back to us. We switched to their inventory management system but trying to get help to make the program work to the requirements of our business has been a nightmare. Unless this suits your needs perfectly straight-out-of-the-box I recommend you look elsewhere.

Réponse de l'éditeur

envoyé par Cin7 le 24/10/2019

Hi Lachlan,
Thank you for your feedback. It looks like our team escalated your account to senior customer service representatives early last week. We apologize for your frustration and thank you for your patience. Our representatives will continue to work with you to resolve these issues.

  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 18/10/2019
Elizabeth T.
Operations Manager
Vente en gros, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    4 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 10/09/2020

"Streamlined our small team's workflow"

Commentaires: We're really happy to transition to cin7. We'd rather train ourselves and invest in our time than train a new hire.
We'd happily recommend to colleagues!

Avantages: The onboarding process is relatively simple as long as you plan nominate someone who willing take the time to understand the work flow for your business. Coming from a very old system, we've really enjoyed the seamless integrations Cin7 have provided with our ecomm, wholesale/b2b and purchasing. Xero was also a seamless transition.
Our on boarding manager, [SENSITIVE CONTENT HIDDEN] was exceptional; she was always available, transparent and assisted us via email, zoom and phone whenever we had a question. Most importantly, she was always prompt.

Inconvénients: We're aware of an upgrade to the b2b portal, but hopefully this is a massive improvement on what is currently available. It works, but doesn't reflect all other touch points in our branding. It's not an ideal experience for our customer.
Email templates/settings need some work. These can be confusing and for those with little coding knowledge, are very basic.
We also have some problems with basics that are required on picking/packing slips and zone locations etc and this is difficult when the pick and pack app is also unavailable for us.

Réponse de l'éditeur

envoyé par Cin7 le 14/09/2020

Hello Elizabeth,
Thank you so much for this brilliant review! We are happy to know that Cin7 could meet your business expectations and that we could help in supporting you in ways we could. We'll make sure to share what you've written here with our team, and will conisder your points to improve our product further. We look forward to continuing to work with you and to help you in ways we can.

Sincerely,
The Cin7 Team

  • Source de l'avis 
  • Publié le 10/09/2020