Cin7 Omni
Description de Cin7 Omni
Cin7 est une plateforme de gestion des stocks automatisée destinée aux marques dont la croissance des revenus est de plus d'un million de dollars. Cin7 synchronise leurs stocks avec les ventes et commandes de tous les canaux de vente en ligne et physique, puis automatise le traitement des commandes pour en optimiser l'efficacité. Les marques qui vendent ou distribuent des produits s'aident de Cin7 pour réduire leurs coûts, leurs marges et leurs flux de trésoreries, tout en maintenant leurs stocks en toutes circonstances. Remarque : Cin7 ne convient pas à la gestion des actifs.
Qui utilise Cin7 Omni ?
Les grossistes, les détaillants, les importateurs et les fabricants légers multicanaux se tournent vers Cin7 lorsqu'ils ont besoin d'une plateforme unique qui leur permet de maîtriser les coûts à mesure qu'ils se développent sur de nouveaux marchés et ajoutent des canaux de vente.
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Cin7 Omni
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Avis sur Cin7 Omni
David
Great Cloud based Software - Easy to use and lots of features
Commentaires : We were a loyal system based inventory software user for almost 3 years (Inflow), everything with our previous software (Inflow) was good. As we have grown, we wanted multiple users and we looked at other options and decided we have to upgrade to a cloud based software. I personally did not want to go on the path of server, VPN etc.. We were very nearly about to sign in for another cloud based system and at the last minute we realised that it is not a special software for fashion industry.. We wanted a software that can cope with Size, Colour, Fabric, Style and Fit variations.. Thank God the other software people actually recommended Cin7 which is a Fashion Industry special software. We are so glad we made the move.. It makes our business day to day operation a breeze and our sales agents in multiple locations (Some offshore as well) entering orders directly into the system.. This cut down or data entry time dramatically.. also we are now able to see or "Out of stock items" by size.. Also the Web portal B2B is a God Send... Our customers love this feature.. I also have to say that the customer service experience I had is double 2 x 5 STAR... On Boarder Jeff made the whole operation so smooth that I never felt I was all alone in this journey... This is genuinely a good product backed by good people.. I recommend this to any business who are looking to upgrade from system based software to cloud based programme.. Thank you guys.. we are still a long way to go with implementing this software in our business, but I am confident that we will get through this..
Avantages :
Software specially designed for Fashion Industry.. Multiple Size, Style, Fit, Fabric etc.. No problem... Many advanced features like B2B webportal, Xero Integration, Email Integration etc at no extra cost. On-Board support is worth $$$$ of dollars.. They do this so well.. Thank you Jeff... Pivot table reports - We were used to excel reports.. But this Pivot table stuff is out of this world..
Inconvénients :
At times Crashes during log-ins.. I assume a bug... It is understandable considering cloud based system.. Not a major, but it will be great if they can rectify this soon. Automatic email reports.. for example a weekly email to our customers on stock or sales report etc would be a great feature. Simplified data entry short cuts (like Control + D - for entering same data for all lines) would be a great feature to add. Rather than Xero or QuickBooks, a simplified inbuilt payment system in Cin7 will be beneficial for small businesses who don't want to use accounting packages. Single user low cost (under $ 100 per month) version would benefit some small operators..
Réponse de l'équipe de Cin7
il y a 7 ans
Hi David, thank you for the overall 5 star review! It's great to hear you think the product is awesome and the staff at Cin7 have been helpful. Thank you for the great feedback especially about Jeff your on-boarder. Thank you for the honest feedback we're always looking to improve for our customers and this has been passed onto support. We look forward to the continued support and value you as a customer.
Sara
Alternatives envisagées :
Cin7 review
Avantages :
Cin7 supports variants and it can integrate with 1 Shopify with 2 locations which is what we need.It can integrate with Stripe payment so B2B customers can pay online directly.
Inconvénients :
There is no way to bulk invite B2B customers, you have to manually type everyone's name and invite them separately.Once you downloaded products from Shopify you can't download any newly added variants from Shopify, have to create the same variant in Cin7 and delete the mapping and remap them.
Utilisateur vérifié
Alternatives envisagées :
Horrible service and way too buggy for the price
Commentaires : Very poor. Expensive, buggy and the price increases are ferocious.
Avantages :
Lots of features and capabilities similar to ERP platforms without the cost or complexity of ERP.
Inconvénients :
Pricing is punitive to smaller businesses and you are forced to pay far too much when only using certain parts of the platform. The customer service is dreadful and the platform is riddled with bugs that take months, and sometimes years, to be fixed.
Andrew
Alternatives envisagées :
Onboarding
Commentaires : [sensitive content hidden] Made our overall experience great. No request was too small or difficult.
Avantages :
We have been using Cin7 in an existing business. For a few years now, but for this review, it’s a for a new business we have just set up. We were in a time crunch, so on boarding and to be sped up. We had [sensitive content hidden] as our onboarding manager, and he was exceptional. He was very helpful, prepped for our meeetings, and adaptable with all our requests. He made the experience super easy, and smooth from our first contact to complication.
Inconvénients :
When I reached out to cin7 at the start, it took close to 7 weeks to get onto someone who could help us. I sent in multiple sales call requests and emails, but no one got back to me. I had to get in contact with someone through the support team rather than the sales team.
Albano
Alternatives envisagées :
Amazing Suport
Commentaires : No sorted nothing for now, but ask me in 1 month :)
Avantages :
Easy access to help.Super easy to use.Very complete.And [sensitive content hidden] Super professional and always there to help on the onboarding part
Inconvénients :
Way to insert all the products.Videos not all of them in order.
