Pour qui ?

Locataires, propriétaires, gestionnaires immobiliers et professionnels des services.

Notes moyennes

62 avis
  • Note globale 4 / 5
  • Facilité d'utilisation 4 / 5
  • Service client 3.5 / 5
  • Fonctionnalités 3.5 / 5
  • Rapport qualité-prix 4 / 5

Informations sur le produit

  • Version gratuite Oui
  • Version d'essai gratuite Oui
  • Déploiement Cloud, SaaS, web
  • Formation Formation présentielle
    Webinaires
    Documentation
  • Ressources d'aide En ligne

Informations sur l'éditeur

  • TenantCloud
  • https://www.tenantcloud.com
  • Fondé en 2014

En savoir plus sur TenantCloud

TenantCloud est un service cloud gratuit avec des portails personnels pour les propriétaires, les locataires et les professionnels des services qui leur permet de payer et de percevoir un loyer en ligne, de communiquer, de stocker des informations relatives à la location, de télécharger des images d'emménagement/de déménagement, de gérer des demandes de maintenance, etc.

TenantCloud permet aux locataires de trouver un nouveau logement et de gérer les demandes de maintenance visuelles. Dans le même temps, les propriétaires peuvent gérer jusqu'à 75 unités gratuitement, collecter leurs loyers en ligne et publier leurs annonces sur plus de 25 plateformes !

TenantCloud - Fonctionnalités

  • Base de données de propriétaires
  • Base de données des locataires
  • Biens commerciaux
  • Calcul des pénalités de retard
  • Facturation
  • Gestion de l'impôt
  • Gestion de la maintenance
  • Gestion de site web
  • Gestion des assurances
  • Gestion des contacts
  • Gestion des frais
  • Gestion des portefeuilles
  • Gestion locative
  • Portail des locataires
  • Portail des propriétaires
  • Propriétés résidentielles
  • Suivi des locations
  • Suivi des logements inoccupés
  • Traitement des paiements
  • Vérification de crédit
  • Gestion de l'impôt
  • Gestion de site web
  • Gestion des locataires
  • Gestion des places vacantes
  • Paiements en ligne
  • Portail des locataires
  • Vérification de crédit

Logiciels équivalents

Avis les plus utiles sur TenantCloud

Best property management software for small business

Publié le 10/05/2019
Nina G.
Business Analyst
Immobilier, 13-50 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
Source : SoftwareAdvice
5/5
Note globale
4 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: TenantCloud really helps in everyday rental management. It's easy to list vacant units, screen applicants, move in tenants, receive and track payments, assign maintenance requests and keep everything on the go with the mobile app. The support team is great. I have been asking for an autopay feature for a while and after few months they got back to me saying it was ready. Overal, I'm happy with my choice.

Avantages: I am using TenantCloud for a while now and I really think they are doing a great work. I love the updates and the new design for the website. I like that for a small charge it gives you a bunch of valuable features. Especially I like that option of running the right report in the system and having the option to pay myself or having the tenant pay.

Inconvénients: I think it is great that this product always have updates and adds different options that are valuable for landlords. I would only ask to add an inspection tool and maybe some way to send text messages to tenants and service providers through the site/app.

Réponse de l'éditeur

envoyé par TenantCloud le 15/05/2019

Thanks for the great feedback! We will pass your ideas to our development team.

Best inexpensive cloud property management system out there!

Publié le 11/05/2018
Molida K.
Front Desk
Immobilier, 2-10 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
Source : SoftwareAdvice
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: I did extensive researching trying to find an affordable property management system that was cloud based and stumbled upon this one. I had signed up for the free version and loved the functionality of it all. Easy to navigate and look up by property or tenant. Love how you're able to implement a copy/scan of the actual lease agreement and save it. Everything is very simple and just the basics, like maintenance, tenant info, property info and ability to add pictures of the property as well, to reports, etc. Since then I had decided to upgrade to their 100 -150 property plan. The recent upgrades have made it worth my money.

Inconvénients: When logging in a particular property's rent payment (and lets say i needed to log multiple payments for this property for different months that were behind) and after I click on save, it brings me back to the list of all the properties instead of back to the same property's accounting page to which I had just recorded a payment. Makes it a little difficult to log multiple payments for one property since I like to be able to view which months are behind and how much and have to ability to log payments accordingly.

Perfect for Small Landlords!

Publié le 26/07/2018
Utilisateur vérifié
Real Estate Investor
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
4 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: It saved me a ton of time.

Avantages: I could not have made it through my first year of managing my 4 properties without this. This is the 3rd year of using this soft and I'm loving it. They are continually improving the app. I am very pleased with the use of this program and my tenants love the convenience of paying their rent online. And maintenance requests are like a game. So easy, that even my elder tenants use it.

Inconvénients: Well, they don't have a phone support, but once you figure out how to use support tickets you get used to it.

Réponse de l'éditeur

envoyé par TenantCloud le 02/10/2018

Thank you for a great feedback! We really appreciate your kind words.

Stressful... constantly opening support tickets with problems, no fast phone support

Publié le 12/09/2018
Chrstopher S.
Owner / Landlord
Immobilier commercial, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
Source : SoftwareAdvice
3/5
Note globale
3 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
2 / 5
Support client
3 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: The software has been overly stressful and take more of my time to use then I ever thought it would.

Avantages: Lots of functionality, nice user interface, great mobile app, decent online support help (when applicable)

Inconvénients: I've been using the software for almost a year now, and If I had to start over again, I WOULDN'T choose this software. It has been a non-stop struggle to get my tenant's user accounts connected to my landlord account, so they can access lease docs, pay invoices, etc. I have about 12 tenants using the software. At least half of them have had problems setting up a new user account and getting it connected to my landlord account. I'm constantly submitting support tickets and there is always a new reason why their account won't connect, and frankly the reason don't logically add up and in most cases simply aren't accurate. I've also had other issues like late invoices for monthly rent not generating late charges timely.

It's free and works great. Great for managing a handful of properties.

Publié le 10/07/2018
Socrates M.
Account Manager
Immobilier, 2-10 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
Source : SoftwareAdvice
5/5
Note globale
5 / 5
Facilité d'utilisation
3 / 5
Fonctionnalités
3 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: This is a great property management software if you've never tried one before. We use this to manage just under 50 units right now and it's been a blessing.

Avantages: Nice and professional look. Easy to use. Simple features but all work very well. Allows you to collect online payments. Allows for you to upload documents like leases to be signed digitally too.

Inconvénients: Only thing I can say can be improved is the feature to input multiple payments at the same time. If you don't do it in small batches, the application freezes momentarily.

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