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Benchmark Solutions Practice Management

Benchmark Solutions Practice Management

Description de Benchmark Solutions Practice Management

Grâce aux tableaux de bord personnalisables de Benchmark PM, le personnel de front-office et les responsables de cabinet peuvent rapidement évaluer la santé financière de votre cabinet médical. Benchmark PM s'intègre facilement à Benchmark EHR et à d'autres logiciels de DMP. Une fois que la visite d'un patient est programmée dans Benchmark PM, les informations relatives au rendez-vous sont enregistrées dans Benchmark EHR et les codes du rendez-vous sont intégrés de manière transparente dans le système de gestion du cabinet pour la facturation, ce qui vous donne une vue à 360 degrés de votre cabinet.

Qui utilise Benchmark Solutions Practice Management ?

Cliniques ambulatoires privées

Benchmark Solutions Practice Management Logiciel - 1
Benchmark Solutions Practice Management Logiciel - 2
Benchmark Solutions Practice Management Logiciel - 3
Benchmark Solutions Practice Management Logiciel - 4
Benchmark Solutions Practice Management Logiciel - 5

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Benchmark Solutions Practice Management

Benchmark Solutions Practice Management

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Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur Benchmark Solutions Practice Management

Note moyenne

Note globale
4,8
Facilité d'utilisation
4,7
Service client
4,8
Fonctionnalités
4,7
Rapport qualité-prix
4,7

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
66%
4
32%
3
1%
2
1%
Ruth
Clinic Director (É.-U.)
Cabinets médicaux, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

Okay You are the Best

5,0 il y a 3 ans

Commentaires : Here's our story: we have worked with Benchmark for years. We thought it was time to try another industry-specific software, so we began moving away from using Benchmark as a platform. We tried the new system for 7 months, but we are now are coming back to Benchmark for the sophisticated accounting software. We thought we had found a system better than Benchmark, but that was not the case for our accounting team. Benchmark includes a powerful billing system that saves us time as well as money. The support team ([SENSITIVE CONTENT HIDDEN]) deliver friendly, timely, and well tailored customer service. When we announced to our accounting team that we were transitioning back to Benchmark, they cheered.

Avantages :

The features I like best are the following: 1. Reports are specific and clean- from an Accounts Receivable perspective- they are user friendly. Our staff can easily see what is owed and what the client has paid. 2. When working with clients regarding their balances- you can easily see payments, write-offs and be able to answer their questions. 3. Open remit- payments done in a few hours compared to days. 4. You can bill secondary insurances so easily 5. Clean claims- before going to clearing house- you easily can see if there is a problem 6. Invoicing simple and easy

Inconvénients :

Outstanding accounting platform for medical- it will be perfect once we figure out payment integration.

Cassie
Billing Administrator (É.-U.)
Cabinets médicaux, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

Antworks Practice Management Software

4,0 il y a 7 ans

Avantages :

It is easy to use and easy to teach new users. Works well for almost everything we do in our practice!

Inconvénients :

Support doesn't always get back right away and closes at 3pm MST. This creates an issue if you need something now or have a system outage. Also we bought a server so we could be independent of Antworks but found out later that truly that isn't the case...they still hold a piece of our info so if they are down we are down. Not what we were promised in the beginning.

Réponse de l'équipe de Benchmark Solutions Inc.

il y a 7 ans

Thank you for giving us feedback concerning our products and services. We appreciate the honesty and appreciate all of the positives and look to learn and grow from the criticisms. With all that said, we’d like to follow up on some of those criticisms to see exactly how we can perform better for you and all of our clients by gathering more details concerning your review. The first part of the Cons section mentions that Support doesn’t always get back right away. We will typically respond to work orders in a matter of hours, where the industry standard is typically measured in days. That response time is also dependent upon a priority-based system we have internally. So a question about an EDI error on one patient doesn’t get taken before a system-down type of call. You also mention that we close at 3PM MST. While that is true that our office closes, our Support actually continues to 5PM local customer time , and beyond in cases of emergencies. You can always email us at CustomerSupportUS@ant.works, which is monitored after hours, or call our after-hours Support line at 866-GO-BENCH (866-462-3624). This will connect you directly with one of our Support Analysts that is on-call for these situations. In response to the final piece, you all do have your own server and your data is not housed in our cloud environment. That said, we do host EDI services for claims submission, remit delivery, and eligibility verification. This does not affect areas of the system, such as data entry, reporting, and scheduling. If there are further questions or concerns with this and how that falls short of your expectations set during the sales process, we are happy to discuss and answer any questions you may have. Your business is very important to us and we truly appreciate any opinions and feedback you can give. We want to provide you with exceptional service to match our products that you love. In order to do that, we need to make sure we are all aware of the expectations, and then take action to meet them, if not exceed them. We appreciate your time, and continued partnership with AntWorks Healthcare.

Amy
É.-U.
Hôpitaux et soins de santé
Temps d'utilisation du logiciel : Non fourni
Source de l'avis
Source : SoftwareAdvice

We have been a client for almost 20 years

3,0 il y a 10 ans

Avantages :

It is easy to use and can sometimes be customized to fit our office's needs.

Inconvénients :

Some of the reports we need are not available. It usually takes 3-4 hours to receive a return phone call.

Robert
Manager (É.-U.)
Logiciels, 2–10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

General manager Tom

4,0 il y a 4 mois

Commentaires : Good overall. Needs improvement in user interface and support

Avantages :

Easy to use for anybody, input data is simple and efficient

Inconvénients :

Integration to the-other systems, developing additional functions, design, details instructions about specific modues.

David
Systems Administrator (É.-U.)
Hôpitaux et soins de santé, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

Great system!

5,0 il y a 3 ans

Avantages :

Software is easy to learn and use. Support is excellent!

Inconvénients :

The only big cons I have is that users are able to delete prior month transactions which makes the a/r go out of balance. We waste a lot of time on this every month end to get back in balance.

Réponse de l'équipe de Benchmark Solutions Inc.

il y a 3 ans

Thank you for your feedback David! Concerning your out of balance issues, we want to make sure you are aware of system safety nets in place to help you with this in the future. First, no transactions are technically ever deleted. These would be more accurately described as reversals that we then hide from view to make it easier on practices when reviewing a ticket. There is a setting that is easily configured by each user if they wish to see these reversals at any time allowing users to see all the original and reversing transactions made on each ticket that are otherwise hidden from view. Lastly, on many of our MTD/YTD reports we have a parameter that asks if you wish to view deleted transactions, again view this more as viewing reversals than deletions. By utilizing this parameter and training staff on proper accounting techniques you should always have balanced reports, even if something is reversed outside of the current financial period. Any questions, Support can help!