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DataCandy
Description de DataCandy
Anciennement DataCandy, le puissant logiciel de fidélisation des clients de Paystone est intégré aux principaux organismes de paiement, afin que vos clients puissent facilement s'inscrire et échanger leurs récompenses directement depuis votre terminal de paiement. Vous pouvez également émettre et échanger des cartes-cadeaux, ainsi qu'envoyer des offres personnalisées par e-mail ou SMS avec des outils de marketing automation intégrés. Découvrez l'impact de votre programme de fidélité grâce à des outils de reporting conviviaux. Augmentez les dépenses des clients et générez des retours impressionnants avec Paystone.
Qui utilise DataCandy ?
L'éditeur vise deux marchés cibles dans le secteur de la restauration et de la vente au détail : les petites entreprises comptant entre 1 et 10 établissements et les grandes entreprises comptant plus de 10 établissements.
DataCandy ne vous convainc pas tout à fait ?
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DataCandy
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Avis sur DataCandy
pratique et simple
Commentaires : very nice and the services is perfect
Avantages :
facile d'utilisation. transfert et gestion simple
Inconvénients :
il est difficile pour moi de connaitre le montant total que nous avons en crédit sur nos cartes
recommendation
Commentaires : ca va tes bien mais j'aimerais avoir une discussion avec un membre de votre équipe pour m'expliquer ce que nous pourrions faire de plus
Avantages :
nous utilisons les cartes cadeau et c'est très facile d'utilisation autant pour le personnel que pour le client
Inconvénients :
rien, mais j'aimerais avoir une discussion avec un membre de votre équipe pour m'expliquer ce que nous pourrions faire de plus
Alternatives envisagées précédemment :
Great Loyalty and Gift Card Program
Commentaires : I do like the monthly cost. I do like working with customer service.
Avantages :
I do like how this software works with out POS System (Logivision). It does make it easy for our cashiers to activate and redeem points. Customers like the feature of saving points for future larger purchases.
Inconvénients :
Our customers are having a hard time signing up to be able to redeem points. I have used many programs and this seems to be the worst for customer sign up. We do have an older customer base who have a hard time with emails. Most loyalty programs are phone number based. YOu do have to spend more money to change it to that style which I do think is not good.I also am not a fan of having to pay for text messages.
Alternatives envisagées précédemment :
Amazing set up experience
Commentaires : Top notch
Avantages :
Set up support was amazingly good Best value for money
Inconvénients :
Required Zapier to integrate with QB desktop/enterprise but [SENSITIVE CONTENT] at Nicejob implemented a very good solution to automate, so not really a negative
Unauthorized payments
Commentaires : Horrible
Avantages :
Whatever is good about this software is buried by the fact that this company has been withdrawing money from my account since closing my terminals in August - and it is currently Feb of the following year. Most recently, they have billed me with an almost $500 bill for a terminal that I returned in September. Oh, I keep getting the runaround - "we'll fix this, we'll refund this" and every month or so, there's another unauthorized fee that I have to spend months chasing, and hours on the phone with placating sales people that assure me I'll be refunded to only be refunded months later and then have another $500 fee taken for a terminal that was returned 5 months ago. This has actually come to a point where I am actually considering closing my back account (and dealing with the enormous headache that that would be) in order to have these criminals stop taking money out of my account. Never, never, never would I recommend this company. They actually even asked me how much $$ it would take for me to remove a previous bad review I gave them. When they didn't like my answer, they withdrew another bogus $485 from my account that I now have to chase.
Inconvénients :
see above. Or heck, I'll copy it for you here:Whatever is good about this software is buried by the fact that this company has been withdrawing money from my account since closing my terminals in August - and it is currently Feb of the following year. Most recently, they have billed me with an almost $500 bill for a terminal that I returned in September. Oh, I keep getting the runaround - "we'll fix this, we'll refund this" and every month or so, there's another unauthorized fee that I have to spend months chasing, and hours on the phone with placating sales people that assure me I'll be refunded to only be refunded months later and then have another $500 fee taken for a terminal that was returned 5 months ago. This has actually come to a point where I am actually considering closing my back account (and dealing with the enormous headache that that would be) in order to have these criminals stop taking money out of my account. Never, never, never would I recommend this company. They actually even asked me how much $$ it would take for me to remove a previous bad review I gave them. When they didn't like my answer, they withdrew another bogus $485 from my account that I now have to chase.
