Description de Front
Front est le premier logiciel de messagerie qui permet aux équipes de collaborer avec plus de transparence et de responsabilité pour gérer des centaines d'e-mails destinés aux adresses comme "support@" et "sales@". Grâce à Front, vous pouvez assigner des e-mails à vos collègues, partager et discuter des e-mails en interne sans avoir à les transférer ou répondre à tous ou définir des rappels pour répondre aux messages plus tard. Les modèles, les séquences, la fusion et les raccourcis d'e-mail automatisent votre flux de travail pour vous faire gagner du temps. Essayer Front gratuitement.
Qui utilise Front ?
Convient à toutes les équipes qui mènent leurs activités en interne et en externe à l'aide de boîtes de messagerie.
Où peut-on déployer Front ?
À propos de l'éditeur
- Front
- Situé à San Francisco, É.-U.
- Fondé en 2013
Assistance Front
- Chat
Langues
anglais
Front - Prix
À partir de :
- Oui, essai gratuit disponible
- Non, pas de version gratuite
Front n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de Front est disponible à partir de 19,00 $US/mois.
Plans de tarification obtenez un essai gratuitÀ propos de l'éditeur
- Front
- Situé à San Francisco, É.-U.
- Fondé en 2013
Assistance Front
- Chat
Langues
anglais
Front en vidéos et en images





Fonctionnalités - Front
Avis sur Front

Anthony
Front has allowed our company to save about a 5 to 1 ROI in time savings
Juliette
Facilite la communication
Avantages :
Front permet aux équipes d’interagir de façon simple, rapide et efficace.
Inconvénients :
L’intégration avec Aircall n’est pas la plus optimale

Marjolaine
Best email software ever
Commentaires : We have a shared inbox and we had trouble to avoid double answers and we had to forward the emails to each other or CC them on our replies so they could get informed of a conversation
Avantages :
Sharing emails without having to forward them, being able to have internal conversations within an email, plenty of integrations
Inconvénients :
When I need to speak to all the team, I have to create a discussion and add them all, one by one. I'd rather have the possibility to @team within an email or a discussion to make sure they are all included. I also whish we could find a slack inbox where we could find all the channels we have and avoid having to switch between the two softwares.
Felipe
Great Experience with Front
Commentaires : I love Front. It's a great tool, very easy to implement, teach and use. The communication between teams is great and we can track and talk to our customers in a great way.
Avantages :
The interface and how is easy to teammates collaborate and organize conversations with customers.
Inconvénients :
Language only in English Some features were thought exclusive for emails and we use a lot WhatsApp and Chat channels (custom channels) that not might work that great API Rate Limit for custom channels that we always talked that would be our main channel and after purchasing, we discovered this "limitation"
Alternatives envisagées : Octadesk, Freshdesk, MessageBird, Movidesk, Intercom et Zendesk Suite
Pourquoi choisir Front : We didn't like Zendesk layout and support
Logiciel antérieur : Zendesk Suite
Pourquoi passer à Front : Layout, features, support, sales proccess, pricing.
Jamie
Great Software!
Commentaires : Using front has helped us massively to provide even better customer service. Being able to locate and assign emails to team members speeds up the process, and gives us a professional look.
Avantages :
The whole package front offer is fantastic. It's easy to use and set up. The rules allow us to assign certain emails to team members, send auto replies and move emails to other inboxes. The templates are great, this saves us time in writing the same type of emails.
Inconvénients :
The app lacks the Calendar feature, so if we're out and about, we're unable to check the calendar.
Utilisateur vérifié
Great Idea in Theory, Terrible Execution
Avantages :
It's nice for when you are retroactively researching communication with a client because it can pull it all together.
Inconvénients :
It's a disorganized jumble of communication. It's hard to organize and keep track of everything as you're responding to it. Several members of our team find it really overwhelming and unpleasant from a UX perspective.