Description de Front
Front est le premier logiciel de messagerie qui permet aux équipes de collaborer avec plus de transparence et de responsabilité pour gérer des centaines d'e-mails destinés aux adresses comme "support@" et "sales@". Grâce à Front, vous pouvez assigner des e-mails à vos collègues, partager et discuter des e-mails en interne sans avoir à les transférer ou répondre à tous ou définir des rappels pour répondre aux messages plus tard. Les modèles, les séquences, la fusion et les raccourcis d'e-mail automatisent votre flux de travail pour vous faire gagner du temps. Essayer Front gratuitement.
Qui utilise Front ?
Convient à toutes les équipes qui mènent leurs activités en interne et en externe à l'aide de boîtes de messagerie.
Où peut-on déployer Front ?
À propos de l'éditeur
- Front
- Situé à San Francisco, É.-U.
- Fondé en 2013
Assistance Front
- Chat
Langues
anglais
Front - Prix
À partir de :
- Oui, essai gratuit disponible
- Non, pas de version gratuite
Front n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de Front est disponible à partir de 19,00 $US/mois.
Plans de tarification obtenez un essai gratuitÀ propos de l'éditeur
- Front
- Situé à San Francisco, É.-U.
- Fondé en 2013
Assistance Front
- Chat
Langues
anglais
Front en vidéos et en images





Fonctionnalités - Front
Avis sur Front

Anthony
Front has allowed our company to save about a 5 to 1 ROI in time savings
Juliette
Facilite la communication
Avantages :
Front permet aux équipes d’interagir de façon simple, rapide et efficace.
Inconvénients :
L’intégration avec Aircall n’est pas la plus optimale

Marjolaine
Best email software ever
Commentaires : We have a shared inbox and we had trouble to avoid double answers and we had to forward the emails to each other or CC them on our replies so they could get informed of a conversation
Avantages :
Sharing emails without having to forward them, being able to have internal conversations within an email, plenty of integrations
Inconvénients :
When I need to speak to all the team, I have to create a discussion and add them all, one by one. I'd rather have the possibility to @team within an email or a discussion to make sure they are all included. I also whish we could find a slack inbox where we could find all the channels we have and avoid having to switch between the two softwares.
David
Great product with a few annoying things
Commentaires : Overall great product, really happy with the exception of the email nesting
Avantages :
Easy to use - actually integrates well and completely replaces all other email managers. Unlike Zendesk or similar products; emails you send from Front are actually sent from your email address, not a weird routing domain like yourcompany.zendesk.com
Inconvénients :
When multiple emails come in on the same day with the same title (e.g., two customers respond to the same automated email they got), Front will nest them together as if they are one thread. This causes problems with the customer support team because sometimes they forget / don't know they need to scroll up to respond individually to each nested email. Pretty annoying and error prone
Simmone
One of the best email client.
Avantages :
I love the chat tools that allow team members to connect outside of email exchanges. It's a fantastic resource.
Inconvénients :
It would be amazing if the front system could connect to our company's software, eliminating the need for us to manually enter contact information for incoming field workers. This link may already exist or is under construction.
Jaime
Poor customer support. Phone support non existent.
Commentaires : Frustrating and time-wasting. It breaks my workflow when I need to waste time finding emails.
Avantages :
internal comment and sharing between teams
Inconvénients :
Emails simply disappear from the inbox, from the archive box, from the sent box, the search function is useless, can't find the emails.Can not organize and archive emails in folders. everything is a huge pile of emails. if the search function does not work and gives you a result, you have to waste huge amounts of time scrolling through the huge pile of emails in the archived box. No undo function!!!!