Pet Sitter Plus

Pet Sitter Plus

par Pet Software

Qui utilise Pet Sitter Plus ?

Adapté aux entreprises de garde d'animaux de compagnie de toutes tailles, Pet Sitter Plus est une solution de planification et de facturation idéale pour les promeneurs de chiens, les garderies, les gardes à domicile, les salons de toilettage et les services de dressage.

Description de Pet Sitter Plus

Reconnu par des entreprises de garde d'animaux de compagnie du monde entier, Pet Sitter Plus prend en charge les emplois du temps de plus de 4 500 entreprises chaque mois. Offrant un service client de premier plan, l'équipe conviviale de l'éditeur se tient à votre disposition gratuitement. Pet Sitter Plus est doté de nombreuses fonctionnalités telles que des designs modernes, un reporting GPS performant, la saisie du temps, une base d'information personnalisable sur les animaux de vos clients, la planification, la facturation, le traitement des paiements par carte de crédit/ACH, les e-mails de masse, un module dédié au personnel et un portail client complet.

Informations sur Pet Sitter Plus

Pet Software

http://www.petsitter-software.com/

Fondé en 2009

Prix de Pet Sitter Plus

Pet Sitter Plus n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de Pet Sitter Plus est disponible à partir de 25,00 $US/mois.

À partir de

25,00 $US/mois

Version gratuite

Non

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Service de support permanent (réponse directe)

Support en horaire de bureau

En ligne

Pet Sitter Plus - Fonctionnalités

Logiciels de pension pour animaux
Facturation
Gestion des clients
Gestion des clés
Gestion du personnel
Planification
Pointage GPS
Portail client
Rendez-vous récurrents
Traitement des cartes de crédit

Avis sur Pet Sitter Plus

Afficher 5 avis sur 115

Note globale
4,9/5
Facilité d'utilisation
4,6/5
Service client
4,9/5
Fonctionnalités
4,7/5
Rapport qualité-prix
4,8/5
Luz G.
Owner/Founder/Pet Specialist
Services aux consommateurs, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 19/11/2018

"Pet Sitter Plus is Top Notch for us!"

Commentaires: I am extremely please with Pet Sitter Plus, the software, and with the people behind the scenes that run it.
I have had nothing but positive experiences with both, that surpass my wildest expectations! I can truly not imagine doing without it. Acquiring it has been the best business decision I have made for my small, yet growing, business. I have complete confidence that they will be alongside me, as I grow and expand.
Lastly, their rates are very fair and reasonable! They are worth every penny of my investment in them!

Avantages: Pet Sitter Plus has been a definite plus for my small business! It is an extremely robust software that does more than I ever imagined or expected. Scheduling is a breeze and it allows me to have peace of mind.
I am able to review schedules by the Day, the Week or the Month, and to catch any potential mistakes ahead of time. My Independent Contractors and office assistants are delighted and very impressed with all of the software's capabilities. The contractors are very pleased to see their future jobs clearly scheduled in the system. They also like being able to view their commissions for each and every service that they're scheduled for. Calculating their commissions due for each pay period is so easy now.
It literally takes seconds to view all the commissions at once. No more tedious, manual calculations.
What a boom! Another critical feature, that helps me a great deal, is the staff's ability to check off their unavailable dates on the system's "Request Holiday." With the click of a button, I can easily view who is available at any given date.
My Pet Sitter Plus trainer, Becky Eberly, is extremely knowledgeable in the software and she has also been a pet business owner herself. She is personable, courteous, and entirely professional! I appreciate her quick replies to my many inquiries, as well as her help whenever I reach out to her. From my perspective, it seems to me like she drop everything else, to tend to my requests. She is an angel!

Inconvénients: There is nothing that I do not like about Pet Sitter Plus. I have had nothing but positive experiences with it. I haven't yet implemented all of its features, so I'm not fully versed in all of its capabilities, though. This has nothing to do with anything lacking from Pet Sitter Plus or my trainer.
I have just been taking my time to implement features at my own timing, which is something that I also appreciate. Nobody is pushing me to use all of the available features, but they're always there to work with me at my own pace. I really appreciate that!

Réponse de l'éditeur

envoyé par Pet Software le 22/11/2018

Thank you so much Luz for this fantastic review. It's great to hear that you continue to feel that we have been a great partner for you. We really appreciate this superb review and that you love Pet Sitter Plus! We will continue to be there to support you as you business grows and develops.

Thanks again

Richard
Richard Booty
CEO
Pet Sitter Plus

  • Provenance de l'utilisateur 
  • Publié le 19/11/2018
Lucy D.
Company Director
Équipements publics, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 26/02/2020

"5 Star Petsitting Software! "

Commentaires: I've streamlined everything through PSP so everything runs through the software (bookings, invoices, wages, client data, email templates). This has made my life a lot easier and I've had more time to grow the business.
I'm really excited about using the new features PSP will be offering in the future!

Avantages: PSP is very easy to use. I found the initial training sessions over the phone very helpful. The customer support team are always available when you need help with any of the features.
Using PSP has saved me so much admin time. Before using PSP I duplicated a lot of my work and at times i was working on admin late at night to get everything done. PSP condenses everything and I like how the client is in charge of their booking and everything is in the one place. [SENSITIVE CONTENT HIDDEN] has been my main point of contact and she's been a wonderful help!

Inconvénients: Transferring existing client data to the PSP database was quite a time consuming process but that had nothing to do with PSP...that was more to do with my previous data storage system. So i had to do a lot of data entry to set things up.

Réponse de l'éditeur

envoyé par Pet Software le 02/03/2020

This is a wonderful review Lucy. Thank you for taking the time to write it and we are delighted that you are getting so many benefits from using our software. I am really pleased to hear that you feel that we have been a great partner for you. We really appreciate this review. We have also been delighted to welcome your sister to the business too!

Thanks again

Richard
Richard Booty
CEO
Pet Sitter Plus

  • Provenance de l'utilisateur 
  • Publié le 26/02/2020
Utilisateur vérifié
owner
Vétérinaire, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 11/06/2020

"Pet Sitting business"

Commentaires: Customer service is exceptional. All our issues were dealt with quickly and we were always given a good explanation.

Avantages: It is comprehensive and easy to use. We like that it is linked to Stripe so we can do our own invoicing.

Inconvénients: The development of an app would make this easier for our clients to use. Also, it's not compatible with Quickbooks self-employed.

  • Provenance de l'utilisateur 
  • Publié le 11/06/2020
Ericka M.
Not customizable to my business.
Vétérinaire, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    3/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    2/5
  • Support client
    3/5
  • Rapport qualité-prix
    2/5
  • Probabilité de recommander le produit
    4/10
  • Provenance de l'utilisateur 
  • Publié le 02/01/2020

"Was not customizable to suit my business."

Commentaires: It was very informative and gave me ideas on intake forms and the setting up of my online appointments, payments etc.

Avantages: That it was user friendly and had pre made client intake forms.

Inconvénients: Although it helped that they had the software set up to help give you a boost. The software couldn’t be changed to fit with the needs of my business. It just focused on just pet Sitting I was unable to incorporate the Grooming services I provide to clients online.

  • Provenance de l'utilisateur 
  • Publié le 02/01/2020
Genevieve B.
Dog Trainer
Formation professionnelle et coaching, Auto-entrepreneur
Temps d'utilisation du produit: Essai gratuit
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 02/04/2020

"Incredible Support"

Commentaires: I am a sole trader in Dog Training and Behaviour. I used to have to write out my invoices by hand, had a personal address book for my clients and was stuffed if I didn't have a client's details on me when I was travelling because I couldn't access them easily. Not only does PSP fix all of these issues (invoices automatically, easy client look up, access via mobile) they offer incredible, friendly and prompt customer service when needed. They also were happy to save my details for later when I needed to take a step back for monetary reasons during the COVID crisis, even though I wanted to continue with the product when my business was back up and running. (Did not hold me for ransom!)

Avantages: Pet Sitter Plus is extremely user friendly, and the few things I got stuck on I know I would have support with in no time!

Inconvénients: Honestly, I haven't encountered anything I disliked about the software. It has features I do not need or use but they are easy to switch off!

Réponse de l'éditeur

envoyé par Pet Software le 08/04/2020

Dear Genevieve,

This is a wonderful review. Thank you for taking the time to write it and we are delighted that you are getting so many benefits from using our software. I am really pleased to hear that you feel that we have been a great partner for you during the Covid-19 crisis. We really appreciate this review.

Thanks again

Richard
Richard Booty
CEO
Pet Sitter Plus

  • Provenance de l'utilisateur 
  • Publié le 02/04/2020