Hatchbuck

Hatchbuck

par Hatchbuck

Qui utilise Hatchbuck ?

Hatchbuck est une plateforme de vente et de marketing conçue pour les agences de marketing et les petites entreprises qui veulent un moyen simple et abordable de gérer leurs contacts, d'améliorer leur suivi et de gagner plus de clients.

Description de Hatchbuck

Le moyen le plus simple de convertir des prospects en clients. Capturez les leads sur votre site web. Envoyez des e-mails plus intelligents. Entretenez des prospects en continu. Transférez des leads chauds directement à votre équipe de vente grâce au CRM intégré. Gérez efficacement vos campagnes de vente, campagnes marketing et flux de travail. Les outils professionnels coûteux sont hors budget pour les petites entreprises. Hatchbuck regroupe les outils essentiels dont vous avez besoin, sans options onéreuses et inutiles.

Informations sur Hatchbuck

Hatchbuck

http://www.hatchbuck.com/

Fondé en 2012

Prix de Hatchbuck

Hatchbuck est disponible à partir de 99,00 $US/mois. Hatchbuck n'est pas disponible en version gratuite mais propose un essai gratuit. Voir plus d'informations concernant le prix de Hatchbuck ci-dessous.

À partir de

99,00 $US/mois

Version gratuite

Non

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Formation

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

Hatchbuck - Fonctionnalités

Logiciels de CRM
Accès mobile
Devis et offres
Gestion des tâches
Gestion du territoire
Intégration des médias sociaux
Intégration du chat interne
Intégration du marketing automation
Lead scoring
Segmentation
Stockage de documents
Système de calendrier et de rappel
e-mail marketing
CTA personnalisables
Campagnes de drip marketing
Contenu dynamique
Lead scoring
Marketing social
Pages de renvoi et formulaires web
Sales intelligence
Search marketing
Segmentation
Suivi des visiteurs de sites web
Suivi du ROI et de l'analytique
Tests A/B
Collaboration
Gestion de projets
Gestion des campagnes
Gestion des documents
Gestion des tâches
Partage des fichiers
Suivi du temps

Avis sur Hatchbuck

Afficher 5 avis sur 150

Note globale
4.4/5
Facilité d'utilisation
4.5/5
Service client
4.6/5
Fonctionnalités
4.2/5
Rapport qualité-prix
4.4/5
George G.
Business Development and Growth
Conseil en gestion, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 25/07/2018

"The happy lil' secret in the automated marketing world! "

Commentaires: Allows a small marketing outfit to punch above its weight and focus follow-on efforts on the more high-valued prospects.

Avantages: Hatchbuck is great. What? I need to write more? ok. It allows you to create or upload documents, you can include them as well as links into emails, and then combine emails into campaigns where they are delivered at preset times. But that's far from all! Hatchbuck monitors the customer's interactions with your email and awards score points (defined by you) for various activities like visting your website, reading an email, downloading a document or clicking on a link. So when you open Hb you can review the current scores and follow up with the prospects who are raising their hands the furthest. But, there's more! Where Hb 'really' excels is in the logic of these campaigns. For example... if you have a campaign for general interest which you are sending to a generic group and a customer evinces particular interest in your offering (clicks or downloads a lot) Hb logic can detect this and move him to a more aggressive sales campaign. Hb can notify you for any specific buying signal. Hb can send the customer (again, automatically) additional materials based on actions ("oh, you like case studies, eh, take a look at this one") . If you do the campaigns correctly Hb is really a 'fire and forget' homing missile. It has a tremendous number of features (searching and segmentation are awesome) and because of its price structure, it really allows a small company to punch waaaay above its weight class. I'm happy!

Inconvénients: A few things. I'm not crazy about the HTML design tool. (Or, perhaps, I'm a lousy designer?) It seems too old-fashioned. You can get false positives from the lead score system -- especially if you email to high security places like financial institutions whose bots click on everything to test your email for spy/malware. Its awkward to try to call a super high scoring customer who 'appears' fascinated with your content only to learn that he left 6 months ago and the bots are still screening his email. :-(

  • Provenance de l'utilisateur 
  • Publié le 25/07/2018
Pat K.
Broker, Owner
Immobilier, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 01/11/2018

"Haven't had a bad experience with it yet, awesome CRM"

Commentaires: Amazing experience, software is easy to use. The support team is awesome, anytime I have a question they respond quickly and politely. They make me feel like one of their top clients, even though I'm nowhere near that.

Avantages: Email Drop Campaigns
Email Templates Provided
Easy to Use

Inconvénients: The only gripe (it's small) that I have is that you can't have a more broad view of your customer database. It only allows 100 per page and wish it could zoom out more, so I could see more customers in front of me at once.

  • Provenance de l'utilisateur 
  • Publié le 01/11/2018
Peter P.
Principal
Vente au détail, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 06/02/2020

"Hatchbuck hits a sweet spot"

Commentaires: Sales engagement and qualification

Avantages: Very good value for the money. The scoring is very helpful in qualifying prospects and interest.

Inconvénients: Not much. It hits the highlights and is affordable.

  • Provenance de l'utilisateur 
  • Publié le 06/02/2020
Utilisateur vérifié
CEO
Produits pharmaceutiques, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    3/5
  • Support client
    4/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 05/12/2019

"Excellent CRM for small company"

Commentaires: Lead tracking, prioritization, campaigns, nurturing

Avantages: I really love Hatchbuck. It has transformed my company in terms of lead tracking and management. It's so easy to set up and use, and is extremely well-priced.

Inconvénients: The interface to send emails to clients is a bit clunky, and I'd value greater options. There are a few bugs with creating new emails, and formatting. It's hard to see what clients you've communicated with that day.

  • Provenance de l'utilisateur 
  • Publié le 05/12/2019
Christoph K.
GM
Conseil en gestion, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    1/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    3/5
  • Support client
    4/5
  • Rapport qualité-prix
    2/5
  • Probabilité de recommander le produit
    2/10
  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 18/05/2017

"Product Update 2017: untested, too many bugs, makes customers lose credibility as features simply do not work"

Commentaires: Also, the relaunch did not bring the features which were somewhat announces, e.g. imap integration only possible for gmail as of now.

Avantages: Very nice people in service, easy to use. Pricing is all right, looks nice, has some nice dashboard eye candy

Inconvénients: Simply not reliable anymore, after the relaunch earlier this year, there are too many incidents where you are not in control of what hatchbuck is doing: e.g. unsubscribe doesn´t work: no confirmation that a user unsubscribed and campaigns do not stop, so unsubscribing users might get more emails from you. Embarrassing? Yes. Potentially causing credibility and even legal problem? yeah. Also, automations set for users who subscribe sometimes do not properly work. Conditions are unclear. e.g. Opt-in process: an online form might be set on option in - but that doesn't mean that it actually triggers the necessary steps. Embarrassing? Yes. Potentially causing credibility and even legal problem? yeah. Search (contacts) doesn't find contacts. And - this made me really re-evaluate other options: there was this bug which made other customers´ dashboard appear in my log-in. So I saw all activities going on from another company which also is a hatchbuck user. this made me ask myself if other hatchbuck users at the same time see my stuff/ activities/ personal data of my customers....Again: Embarassing? Yes. Potentially causing credibility and even legal problem? yeah. I do understand that there might be some issues after releasing a relaunch - however when it comes to processes which involve my leads/ customers and make us as a company look unprofessional (no opt-in, no unsubscribe, potential abuse of personal data of leads....) this is beyond any acceptable level and an absolute no-go. We are located in Germany and people are very sensitive about data protection and laws are very strict - we could get sued for each of the three points mentioned above.

  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 18/05/2017