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Description de Close

Close est une plateforme de productivité des ventes conçue pour vous aider à conclure plus d'affaires. Grâce aux appels, aux SMS et aux e-mails intégrés, votre équipe peut communiquer avec les prospects et les clients à partir d'un seul endroit. Il s'agit d'une plateforme tout-en-un que vous pouvez utiliser comme une solution autonome sans avoir besoin d'autres outils de messagerie commerciale ou de produits de téléphonie.

Close est une plateforme cloud abordable et facile à prendre en main avec une tarification simple, ce qui en fait le choix idéal pour les PME. Des abonnements sont disponibles à partir de 65 $ par utilisateur et par mois.

Qui utilise Close ?

Les équipes de vente internes qui souhaitent conclure davantage d'affaires et éviter les saisies de données manuelles.

Close Logiciel - 1
Close Logiciel - 2
Close Logiciel - 3
Close Logiciel - 4
Close Logiciel - 5

Close ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

Close

Close

4,7 (157)
49,00 $US
mois
Version gratuite
Version d'essai gratuite
126
49
4,6 (157)
4,4 (157)
4,6 (157)
VS.
À partir de
Types de licence
Fonctionnalités
Intégrations
Facilité d'utilisation
Rapport qualité-prix
Service client
Prix introuvable
Version gratuite
Version d'essai gratuite
198
26
4,0 (17 832)
4,0 (17 832)
4,1 (17 832)

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Avis sur Close

Note moyenne

Note globale
4,7
Facilité d'utilisation
4,6
Service client
4,6
Fonctionnalités
4,3
Rapport qualité-prix
4,4

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
75%
4
22%
3
1%
1
2%
Anna
Anna
Utilisateur LinkedIn vérifié
E-learning, Auto-entrepreneur
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis
Source : GetApp

Close.io for therapists, tutors and coaches

5,0 il y a 8 ans

Commentaires : I have been looking at various CRM's for my private practice. I provide online therapy for speech, language and learning. Close.io impressed me with its rich features and customizations. I loved the fact that Close.io works perfectly for one person. So many of the other CRMs are for sales teams.

Avantages :

Everything functioned flawlessly on the first try. I was able to set it up to use my domain name email. I imported all my contacts from Gmail. I could add customizations that would make it easy to keep track of my clients. The search function knocked my socks off! I couldn't remember the name of a certain funding agency. Just by entering the client's name, it gave me the funding agency. Close.io was created for people trying to make an initial sale. I keep my clients three or four years and they often need a break from therapy for a few months. It was easy for me to give clients a status, such as "paused" or "completed goals". I was able to collect leads from my Wordpress website using Planso Forms. These create a new lead in Close.io. The options to add a phone line and bulk email surprised me. I haven't seen this in any other CRMs. I can create email templates and send out messages to groups of people using my domain name email. The messages are plain text, which is just right for smart phones. I tried out the phone function on my computer. I have been using Magic Jack, and getting complaints from clients about MJ. The Close.io phone line is from Twilio and is much clearer. By installing the app on my phone, I can have a second phone number on my cell and I don't have to give clients my personal number.

Inconvénients :

I'm in Canada. I wish the price wasn't so high, especially with the exchange rate. As an online therapy provider, I also have to pay for a telepractice platform and an online scheduler. If Close.io offered integration with Verishow and Accuity Scheduling, they would be able to offer a complete virtual office for online therapists, tutors, and coaches.

Kyle
Kyle
Head of Sales (É.-U.)
Utilisateur LinkedIn vérifié
Construction, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

Phone Heavy Sales Team's Dream

5,0 l’année dernière

Commentaires : It is everything we need except dashboards. If your are an outbound or phone heavy sales ord

Avantages :

no fluff. there are not 3 different places to log contacts/opps/accounts/leads it is all on one page. It is simple yet surprisingly powerful. Every one of my reps added can't get over how easy and fluid it makes their life.

Inconvénients :

Dashboards are non existent. You will need to be comfortable with exporting/using zapier/or a few support partners to push your data into a visual appealing place

Charles J
Charles J
Account Manager (É.-U.)
Utilisateur LinkedIn vérifié
Construction, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great CRM solution allows you to track all your efforts in one place.

4,0 il y a 2 mois Nouveau

Commentaires : Close bridges the connection gap between organizations and consumers. Using the call cadence function, we can develop a multi-touch marketing campaign that automates human-triggered emails, calls, and activities. Close has given new life to leads that were supposed to be dead, leads that you would not have pursued regularly in the past. I can set up automated follow-up emails and messages to practically stay in front of the consumer. As a result, it offers me a competitive advantage in closing business that I would not have completed otherwise owing to a lack of persistent follow-up and follow-through.

Avantages :

Easy setup, analytical and simple-to-understand dashboards, predictive dialer rocks, voicemail drops, call cadences, and email marketing tools are all available. I enjoy the Smart Views in Close function and the inbox tool, and I like the fluidity of the email follow-up. I feel so much better knowing that everything is in one place and that I can simply exchange information with my team; my customer service experience has also been excellent.

Inconvénients :

I don't like how Close retrieves my planned send emails before they send; if I modify the email I'm scheduling, Close logs all versions. I also believe filters take time to get used to, and I'm not always sure I'm filtering correctly. I wish there was a one-stop video that answered all of your questions or walked you through the intricacies of Close.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Logiciels, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Most your organization will ask, "why aren't we using Salesforce?"

3,0 il y a 5 ans

Commentaires : Skip it.

Avantages :

Great if you have the patience and developments resources to help you customize everything. API is good, but for most non-enterprise organizations, who has time to be messing with APIs? Built in VoIP is a nice feature, but do your math and make sure the price is worth it.

Inconvénients :

- Searching for data is near impossible. Can't filter for anything logically without getting into "raw queries," so you better be half an engineer if you want to search for anything. - Reporting is a joke. The reporting tools might as well not exist. Be prepared to ask developers to leverage the API and sync into some other tool. - No matter what they may sell you, it's a CRM best used with small sales teams. It's not for account management or companies that expect anyone without an engineering degree to figure out how to analyze the data inside of it.

Jayne
CSM (Danemark)
Design, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

It does the job - but not the best on the market by far

4,0 il y a 3 mois

Commentaires : If you do not heavily rely on a CRM system and just need a place to lightly store things to check on between departments without having to spend a lot of time training your users, then Close is a good call. However, if you need an in-depth CRM system that helps to manage a pipeline down to the details and has a very organized or detailed structure for viewing accounts, I think there are better options on the market.

Avantages :

Very clean UX/UI and easy to use and navigate, everything is sort of "on one page" so you don't really need to scour around or click on weirdly/technical verbiage-marked buttons.

Inconvénients :

It's actually almost too simple to the point that it can begin to feel cluttered. You can too easily create multiple entries because of how the integrations are set up, so it's not always clear what the "right" profile is. Similarly, there's very little tracking of progression, it's quite rudimentary in that sense.