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NinjaCat
Description de NinjaCat
NinjaCat est une puissante solution de reporting tout-en-un pour les principales agences de marketing numérique. Cette solution associe Google AdWords, Bing Ads, Google Analytics, Facebook, DoubleClick et Call Tracking en une interface unique, permettant de surveiller les campagnes et de générer des rapports extrêmement efficaces. Gagner du temps, réduire le taux de désabonnement et gagner plus de clients dès maintenant.
Qui utilise NinjaCat ?
NinjaCat est une puissante solution de reporting tout-en-un pour les principales agences de marketing numérique.
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Avis sur NinjaCat
Moderately Good Product With Great Customer Service
Great product, great customer support
Commentaires : NinjaCat has many great features that clients love, and the team at NinjaCat is very helpful and responsive in helping tailor the service for our needs.
Avantages :
It is easy to set-up, and easy to use. The interface is easy to navigate, and looks great for clients.
Inconvénients :
The product is always being updated to include new features, which can sometimes cause existing features to stop working. The support team is always very helpful, and resolves the issue quickly.
Awesome Reporting, Awesome Customer Service
Commentaires : We have been using Ninjacat for a couple of years now. It is easy to use, provides quality reports that are super customizable and is cost effective. They continue to improve functionality as well as increase the number of platforms they connect with. The customer support is some of the best I have ever run into. They are not only quick to respond but very helpful. I know if I have any issues, they will handle it. I LOVE Ninjcat!
Avantages :
It is easy to use and has the networks I need to report on. Customer service is responsive and take care of everything.
Inconvénients :
Can be a little tedious when viewing changes to report but that is changing with their new release.
Consistent Issues
Commentaires : Over several years, it definitely declined in both the product and in the customer service.
Avantages :
Reports were easy to read, when or if they generated correctly.
Inconvénients :
- Consistently, reports did not generate in full or did not generate correctly. Tokens expire and even after re-authentication, data does not pull in correctly. Each time we contacted Support, they would re-send a link to a Help section (in which their examples are not kept up to date). - There is no drag and drop function to import images. You have to do that one file at a time. - They discontinued portions of the software that we contracted for, but never discounted the price. After several years of issues, we have notified them of cancellation and requested the final quarter be waived due to the massive issues and software components they shelved, but they insist on holding us through the contract. I would not recommend this company's product.
I've been using Ninjacat for over 2 years now and the time it's saved me untold hours reporting
Commentaires : Easy to use
Avantages :
Ninjacat never stops looking to improve their offering. The customer support is very good, from the support centre or through your account manager, they all understand exactly what you want and will go out of their way to find a solution.
Inconvénients :
I've had some issues in rolling up reports before, having multiple accounts within the same report. I found this very difficult to implement, however with the support team recording videos for me, I was able to fix
NinjaCat has been nothing but the best!
Commentaires : NinjaCat has been a huge help for me and my company. It is very easy to navigate through the site. From the start, I have had no issues using NinjaCat and it really helps up demonstrate with our clients important information through the reports we can run! We look forward to the new update and will continue to use NinjaCat as much as we can!
Avantages :
Being able to generate a report and run it makes it very simple on our end, as we can just download the reports and send them directly to the client!
Inconvénients :
I haven't seen anything yet that I do not like!
