par Hubstaff4.6/5 1 023 avis Écrivez votre avis !
Pour qui ?
Les entreprises en croissance qui veulent aller plus loin. Plus de 8 000 agences, entreprises de développement, sites de vente en ligne, cabinets juridiques, entreprises de construction et start-up utilisent Hubstaff pour optimiser leur productivité.
Notes moyennes1 023 avis
- Note globale 4.6/5
- Facilité d'utilisation 4.5/5
- Service client 4.5/5
- Fonctionnalités 4.4/5
- Rapport qualité-prix 4.5/5
Informations sur le produit
- À partir de 5,00 $US/mois
- Version gratuite Oui
- Essai gratuit Oui
Cloud, SaaS, web
Mobile (iOS natif)
Mobile (Android natif)
Formation en ligne en direct
Service de support permanent (réponse directe)
Informations sur l'éditeur
- Fondé en 2012
En savoir plus sur Hubstaff
Luttez contre l'inefficacité et travaillez mieux avec le suivi du temps rationalisé de Hubstaff. Suivez le temps via des applications de bureau, web et mobiles simples, puis gérez la facturation, le reporting et bien plus encore via un seul tableau de bord. Pour que votre entreprise puisse fonctionner plus efficacement, Hubstaff s'intègre à plus de 30 applications, y compris Basecamp, Trello, Asana, GitHub et PayPal. Observez l'avancement des projets en temps réel, suivez la localisation par GPS, identifiez les obstacles et allez de l'avant. Disponible pour Mac, Windows, Linux et iOS.
Hubstaff - Fonctionnalités
- Accueil des patients
- Base de données sur les médicaments
- Rapports sur le temps et les tâches
- Signature électronique
- Suivi des employés
- Base de données des employés
- Calcul des heures supplémentaires
- Gestion des feuilles de temps
- Heures facturables et non facturables
- Saisie automatique du temps
- Suivi des vacances/congés
- Suivi du temps hors ligne
- Suivi du temps mobile
- Taux de facturation multiples
- Accès mobile
- Carte perforée
- Carte perforée en ligne
- Gestion de la paie
- Gestion des feuilles de temps
- Rapports et analyses
- Reconnaissance biométrique
- Suivi des congés maladie
- Suivi des postes de travail
- Suivi des salariés
- Suivi des vacances/congés
- Analyse de la productivité
- Contrôle à distance
- Enregistrement des activités de l'écran
- Enregistrement des frappes
- Historique de navigation
- Idle Time Monitoring
- Suivi des activités
- Suivi des e-mails
- Suivi du temps
- Accès mobile
- Base de données de clients
- Gestion des expéditions
- Gestion des ordres de travail
- Gestion des tâches
- Rendez-vous récurrents
- Suivi de l'historique des services
Avis les plus utiles sur Hubstaff
Publié le 01/06/2019
Hubstaff over other timetrackers
Commentaires: It was a good experience however we just moved to a different time tracker as we need to integrate our own system with the time tracker at a lower cost. We did a get a refund once but it never happened again, and this was due to some tech issues on their end.
Hub staff is very convenient to use and very detailed as screenshots from what the workers were doing are available but it isn't readily available real time. The interface is user-friendly. The percentage of work and movement is there, so you kind of have the idea if the worker is idle or not, hub staff capture 3 random screenshots every 10 minutes so it does really help a lot in catching workers who are doing unrelated things while they should be doing work. Apart from this, the admin can restrict the workers from deleting the screenshots but it could also be enabled in the setting, when screenshots are deleted, it also deducts the 10 mins. Both admins and users can add time manually depending on what you set up.
With the support people, I think they are okay, but can only be reached through emails and chatbox on the website.
Inconvénients: One of the issue 90% of us encountered with hubstaff is with setting up, the timezone is really hard to set up, but hubstaff provided a troubleshooting guide link also posted on their website, but still it is quiet techy for someone who is not tech savvy. Another thing that I least like about the software is that, they can't track real time, which I think is very essential for most businesses. They don't have a live monitoring set up. The Customer service is good, however it is very unconvenient to reach them, I would really prefer them to have a phone line so I don't have to type a very long email explaining about my technical issues. Apparently, they can only be contacted through chatbox in their website (which is not 24/7) and through emails. Lastly, I really don't like how google gives ideas and accesses on tutorials on how to bypass the hubstaff system. There are a couple of ways a worker can bypass the hubstaff system and it may seem to you that the worker is working but actually not. Applications and tricks are available online.
Publié le 25/03/2019
Hubstaff is a very cool and light tool for time tracking
Commentaires: As a time tracking, payment management, and employee monitoring software, Hubstaff does a great job. It does help many companies keep track of their employees and is pretty comprehensive and even fun to use (when you look at it form the browser). Aside from the archaic Windows app, which has many problems, I have no complaints.
Avantages: I've only used Hubstaff for time tracking with my company, I've never used it individually, but I've worked with it with two separate companies so far (as a freelancer), and when comparing it to other time tracking and monitoring tools, I find Hubstaff to be one of the most easy to use and amenable. The thing I like the most is the comprehensive user experience from my end, though I can't speak for admins. As a worker I enjoy being in control and up-to-date with my activity.
Inconvénients: I would say that working with Hubstaff can get a little pressuring because of the activity system in place. What I mean is that I understand the way they measure activity but I do believe that looking for an activity sign every second can be very daunting, especially when some affiliate companies look for activity percentages higher than 80% for their employees. This forces many freelancers into a burnout trying to achieve these impossible productivity standards. Of course, Hubstaff can't claim responsability for what its users decide to do with it, but since it's fairly understandable that we (as workers) don't necessarily press keys or move the mouse at all times, maybe it would be better if they counted one activity sign every two (2) seconds, for example. Or if they offered ways to take breaks that were a direct part of the software and not something entirely at the discretion of one's employer. Hubstaff is great, but its current system does seem to favor employers more than employees, in my opnion, and this could lead to exploitation. Another thing is that the Windows app really needs an update, it has many bugs and doesn't look well on the UX side. There should be more options, not just an outdated-looking time tracker.
Publié le 07/12/2019
Commentaires: We all work remotley so this helps keep track of everyone. The screen grabs and activity levels really help to make sure everyone is using their time correctly.
Avantages: I love being able to track everything I have worked on so easily. I have to switch projects often and this makes it so much easier.
Inconvénients: when I have to manually add my time in it changes my activity level to 0. It drops my score for the whole week
Publié le 09/11/2019
Brilliant Software to Monitor Where You Spend Your Time
Commentaires: Being able to ensure that I'm spending the right amount of time in the right areas of business
Avantages: Ease of use across all platforms and devices
Inconvénients: There is nothing currently that I don't like about the software
Réponse de l'éditeur
envoyé par Hubstaff le 13/12/2019
Thanks for the feedback!
It is great to hear that you are enjoying Hubstaff,
If you have any questions feel free to contact us anytime.
Publié le 05/02/2019
Constantly Rated As Poor Productivity Even When Working Hard
Commentaires: My overall experience with this software is a very poor one. While I appreciate what you're trying to accomplish with the software, especially for remote employees such as myself, it just isn't working out for me personally. As I said earlier, it's going to wind up costing me my job because the software is telling my management that I'm not working when I am. The software also doesn't account for things like needing a lavatory break or taking our (legally required) paid time breaks. If I were to take my 30 minute paid time breaks every day, my productivity would just sink into the teens. There's also no way to account for meetings or times I am on the phone where I am still being productive and working but since I am not clicking anything or typing it thinks I am sitting doing nothing.
Avantages: I like the way Hubstaff is designed. It's intelligent and user-friendly. It's sleek and very polished and up-to-date with modern design standards and as a user I am easily able to access the dashboard and different features and see the differences in productivity from minute to minute, see the screenshots, see the tracking points, etc. From the perspective of direct user experience, it's ace.
Inconvénients: However, my qualms with Hubstaff far outweight its superior design structure. The program, to me, is broken. No matter how hard I work, I have never had a day above 40% productivity - and that only happened once. I am usually rate in the mid to high 20s, even on days when I am busting my butt to get work done. I don't know why I am having these problems with the software, because I know I am working, I know I am getting work done, but why am I being rated so poorly? This software is going to wind up costing me my job, and that makes me furious.
Réponse de l'éditeur
envoyé par Hubstaff le 08/02/2019
Sorry you aren't having a good experience. Let me explain how Hubstaff tracks activity, and if you still think you should be getting a higher score, please contact our 24/7 support team at email@example.com.
Your activity levels may be lower or higher depending on your responsibilities. Manual and mobile time tracking can also lower your productivity levels so include a note to your employer letting them know what you were working on. Here is a helpful article about how activity levels are tracked: https://support.hubstaff.com/how-are-activity-levels-calculated/