Qui utilise Hubstaff ?

Les entreprises en croissance qui veulent aller plus loin. Plus de 8 000 agences, entreprises de développement, sites de vente en ligne, cabinets juridiques, entreprises de construction et start-up utilisent Hubstaff pour optimiser leur productivité.

Description de Hubstaff

Luttez contre l'inefficacité et travaillez mieux avec le suivi du temps rationalisé de Hubstaff. Suivez le temps via des applications de bureau, web et mobiles simples, puis gérez la facturation, le reporting et bien plus encore via un seul tableau de bord. Pour que votre entreprise puisse fonctionner plus efficacement, Hubstaff s'intègre à plus de 30 applications, y compris Basecamp, Trello, Asana, GitHub et PayPal. Observez l'avancement des projets en temps réel, suivez la localisation par GPS, identifiez les obstacles et allez de l'avant. Disponible pour Mac, Windows, Linux et iOS.

Informations sur Hubstaff

Hubstaff

https://hubstaff.com

Fondé en 2012

Prix de Hubstaff

Hubstaff est disponible à partir de 5,00 $US/mois. Hubstaff est disponible en version gratuite et propose un essai gratuit. Voir plus d'informations concernant le prix de Hubstaff ci-dessous.

À partir de

5,00 $US/mois

Version gratuite

Oui

Essai gratuit

Oui

Déploiement

Installation (Mac)

Cloud, SaaS, web

Installation (Windows)

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation en ligne en direct

Documentation

Ressources d'aide

Service de support permanent (réponse directe)

En ligne

Hubstaff - Fonctionnalités

Logiciels d'aide médicale à domicile
Accès mobile
Facturation
Gestion de la conformité
Gestion de la paie
Gestion des dossiers patients
Gestion des plans de soins
Gestion des réclamations
Planification
Signature électronique
Suivi du temps par client
Base de données des employés
Calcul des heures supplémentaires
Facturation
Gestion des feuilles de temps
Heures facturables et non facturables
Saisie automatique du temps
Suivi des vacances/congés
Suivi du temps hors ligne
Suivi du temps mobile
Taux de facturation multiples
Accès mobile
Carte perforée
Carte perforée en ligne
Gestion de la paie
Gestion des feuilles de temps
Messagerie
Rapports et analyses
Reconnaissance biométrique
Suivi des congés maladie
Suivi des postes de travail
Suivi des salariés
Suivi des vacances/congés
Alertes/Notifications
Analyse de la productivité
Contrôle à distance
Enregistrement des activités de l'écran
Enregistrement des frappes
Historique de navigation
Suivi de l'activité des employés
Suivi du temps
Surveillance des e-mails des employés
Surveillance du temps d'inactivité
Alertes/Notifications
Gestion des pilotes
Gestion du territoire
Rapports d'historique
Routage
Suivi des personnes
Suivi des ressources
Suivi des statuts
Suivi des téléphones mobiles
Suivi des véhicules
Suivi en temps réel
Accès mobile
Base de données de clients
Devis
Facturation
Gestion des expéditions
Gestion des ordres de travail
Gestion des tâches
Planification
Rendez-vous récurrents
Routage
Suivi de l'historique des services
Accès à distance
Chat vidéo
Collaboration
Conférences web
Gestion des réunions
Gestion des tâches
Messagerie instantanée
Remote Support
Signature électronique
Softphone
Suivi de l'activité des employés
Suivi des fuseaux horaires

Avis sur Hubstaff

Afficher 5 avis sur 1 032

Note globale
4.6/5
Facilité d'utilisation
4.4/5
Service client
4.5/5
Fonctionnalités
4.4/5
Rapport qualité-prix
4.5/5
Dysiree R.
Executive manager
Immobilier, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    4/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 01/06/2019

"Hubstaff over other timetrackers"

Commentaires: It was a good experience however we just moved to a different time tracker as we need to integrate our own system with the time tracker at a lower cost. We did a get a refund once but it never happened again, and this was due to some tech issues on their end.

Avantages: Hub staff is very convenient to use and very detailed as screenshots from what the workers were doing are available but it isn't readily available real time. The interface is user-friendly. The percentage of work and movement is there, so you kind of have the idea if the worker is idle or not, hub staff capture 3 random screenshots​ every 10 minutes so it does really help a lot in catching workers who are doing unrelated things while they should be doing work. Apart from this, the admin can restrict the workers from deleting the screenshots but​ it could also be enabled in the setting, when screenshots are deleted, it also deducts the 10 mins. Both admins and users​ can add time manually depending on what you set up.
With the support people, I think they are okay, but can only be reached through emails and chatbox on the website.

Inconvénients: One of the issue 90% of us encountered​ with hubstaff is with setting up, the timezone is really hard to set up, but hubstaff provided a troubleshooting guide link also posted on their website, but still it is quiet techy for someone who is not tech savvy​. Another thing that I least like about the software is that, they can't track real time, which I think is very essential for most businesses. They don't have a live monitoring set up. The Customer service is good, however it is very unconvenient to reach them, I would really prefer them to have a phone line so I don't have to type a very long email explaining about my technical issues. Apparently, they can only be contacted through chatbox in their website (which is not 24/7) and through emails. Lastly, I really don't like how google gives ideas and accesses on tutorials on how to bypass the hubstaff system. There are a ​couple of ways a worker can bypass the hubstaff system and it may seem to you that the worker is working but actually not. Applications and tricks are available online.

  • Provenance de l'utilisateur 
  • Publié le 01/06/2019
Benjamín T.
Content Marketer
Meubles, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    4/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    2/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    7/10
  • Provenance de l'utilisateur 
  • Publié le 25/03/2019

"Hubstaff is a very cool and light tool for time tracking"

Commentaires: As a time tracking, payment management, and employee monitoring software, Hubstaff does a great job. It does help many companies keep track of their employees and is pretty comprehensive and even fun to use (when you look at it form the browser). Aside from the archaic Windows app, which has many problems, I have no complaints.

Avantages: I've only used Hubstaff for time tracking with my company, I've never used it individually, but I've worked with it with two separate companies so far (as a freelancer), and when comparing it to other time tracking and monitoring tools, I find Hubstaff to be one of the most easy to use and amenable. The thing I like the most is the comprehensive user experience from my end, though I can't speak for admins. As a worker I enjoy being in control and up-to-date with my activity.

Inconvénients: I would say that working with Hubstaff can get a little pressuring because of the activity system in place. What I mean is that I understand the way they measure activity but I do believe that looking for an activity sign every second can be very daunting, especially when some affiliate companies look for activity percentages higher than 80% for their employees. This forces many freelancers into a burnout trying to achieve these impossible productivity standards. Of course, Hubstaff can't claim responsability for what its users decide to do with it, but since it's fairly understandable that we (as workers) don't necessarily press keys or move the mouse at all times, maybe it would be better if they counted one activity sign every two (2) seconds, for example. Or if they offered ways to take breaks that were a direct part of the software and not something entirely at the discretion of one's employer. Hubstaff is great, but its current system does seem to favor employers more than employees, in my opnion, and this could lead to exploitation. Another thing is that the Windows app really needs an update, it has many bugs and doesn't look well on the UX side. There should be more options, not just an outdated-looking time tracker.

  • Provenance de l'utilisateur 
  • Publié le 25/03/2019
Esther L.
office manager
Services financiers, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 16/03/2020

"Best time tracking software for businesses"

Commentaires: We've been using Hubstaff for a few years now, and it's the best time tracking software I've come across. It tracks all our employee's hours, activity levels and takes 3 screenshots every 10 minutes so you can look more carefully into your employees' performance if necessary. They also recently introduced badges which are awarded if someone has consistently high activity levels, which is also motivating for employees. They also offer a billing section which we don't use but is useful for businesses who pay employees per hour.

Avantages: The best part is that the software downloads onto your PC and runs in the background with minimum interference. If you stop working, it will record idle time and ask you f you want to keep the idle time as work time or not - which is really useful. Another stellar feature is that it tracks activity levels. If an employee's activity levels are low, you get an email with a screenshot of their screenshot showing what they were doing at that time.

Inconvénients: I can't think of anything we don't like.

Réponse de l'éditeur

envoyé par Hubstaff le 25/03/2020

It is great to hear that you are enjoying Hubstaff,
If you have any questions feel free to contact us anytime.

Thanks again!

  • Provenance de l'utilisateur 
  • Publié le 16/03/2020
Arman S.
Full Stack Developer
Services et technologies de l'information, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 02/02/2020

"Delivers on the promise"

Commentaires: When I started working as a freelancer I tested most of the most famous time tracking software services out there. I always ended up coming back to Hubstaff! The free plan was perfect for starting out, and now it also works perfectly for our small team. And we hope the same will happen once the company grows bigger.

Avantages: The ease of use and the fact it's so feature-rich. They have many integrations and even offer API for custom implementations.

Inconvénients: I'd like to have the ability to set different pay/bill rates in different currencies, regardless of the primary currency set at the Organization top level.

  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 02/02/2020
Diane S.
Lead Generation Specialist
Marketing et publicité, 51-200 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    3/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    2/5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    0/10
  • Provenance de l'utilisateur 
  • Publié le 05/02/2019

"Constantly Rated As Poor Productivity Even When Working Hard"

Commentaires: My overall experience with this software is a very poor one. While I appreciate what you're trying to accomplish with the software, especially for remote employees such as myself, it just isn't working out for me personally. As I said earlier, it's going to wind up costing me my job because the software is telling my management that I'm not working when I am. The software also doesn't account for things like needing a lavatory break or taking our (legally required) paid time breaks. If I were to take my 30 minute paid time breaks every day, my productivity would just sink into the teens. There's also no way to account for meetings or times I am on the phone where I am still being productive and working but since I am not clicking anything or typing it thinks I am sitting doing nothing.

Avantages: I like the way Hubstaff is designed. It's intelligent and user-friendly. It's sleek and very polished and up-to-date with modern design standards and as a user I am easily able to access the dashboard and different features and see the differences in productivity from minute to minute, see the screenshots, see the tracking points, etc. From the perspective of direct user experience, it's ace.

Inconvénients: However, my qualms with Hubstaff far outweight its superior design structure. The program, to me, is broken. No matter how hard I work, I have never had a day above 40% productivity - and that only happened once. I am usually rate in the mid to high 20s, even on days when I am busting my butt to get work done. I don't know why I am having these problems with the software, because I know I am working, I know I am getting work done, but why am I being rated so poorly? This software is going to wind up costing me my job, and that makes me furious.

Réponse de l'éditeur

envoyé par Hubstaff le 08/02/2019

Hey Diane,

Sorry you aren't having a good experience. Let me explain how Hubstaff tracks activity, and if you still think you should be getting a higher score, please contact our 24/7 support team at support@hubstaff.com.

Your activity levels may be lower or higher depending on your responsibilities. Manual and mobile time tracking can also lower your productivity levels so include a note to your employer letting them know what you were working on. Here is a helpful article about how activity levels are tracked: https://support.hubstaff.com/how-are-activity-levels-calculated/

  • Provenance de l'utilisateur 
  • Publié le 05/02/2019