Description de Skedda

Skedda est une plateforme de réservation et de planification en ligne majeure à l'échelle mondiale. Infiniment personnalisable, la plateforme permet aux organisations d'automatiser des tâches de réservation complexes et chronophages. Skedda élimine les tracas liés à la gestion manuelle des règles de réservation, des politiques, des limitations et des paiements. Que vous soyez une entreprise coordonnant des espaces de bureau partagés pour des milliers de travailleurs ou une installation communautaire locale, Skedda vous débarrasse de tout casse-tête logistique. Découvrez la différence Skedda primée dès aujourd'hui.

Qui utilise Skedda ?

Les bureaux, espaces de coworking, universités, sites sportifs, studios et églises ne sont que quelques-uns des lieux qui peuvent tirer parti de Skedda pour gérer l'utilisation de leurs salles, terrains, studios, salles et autres espaces.

Skedda Logiciel - 1 Skedda Logiciel - 2 Skedda Logiciel - 3 Skedda Logiciel - 4 Skedda Logiciel - 5

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Skedda

4,8 (205)
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Avis sur Skedda

Note moyenne

Note globale
4,8
Facilité d'utilisation
4,8
Service client
4,8
Fonctionnalités
4,6
Rapport qualité-prix
4,9

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
83%
4
16%
2
0%
1
1%
Paul
Paul
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis
Source : GetApp

Simple interface, intuitive to use, flexible under the hood and great support.

5,0 il y a 6 ans

Commentaires : We use the free version of Skedda to control access to our three counselling rooms in our not-for-profit organisation. It is used by about 30 quite mature and technically challenged personnel who have had very few problems with the simple interface. It did most of what we wanted from day one but Skedda have responded to requests for changes and it now fits all our needs. It has always been reliable and glitch-free and is quite a flexible well thought-out platform. I've been particularly impressed by their helpful and fast response to our enquiries, especially since we are not fee paying customers!

Avantages :

Reliable, simple interface, but flexible set-up. Perfect support. Has to be the best out there. A very good free service.

Inconvénients :

Free or expensive pricing structure. We'd happily pay if there was a low tier pricing step.

Greg
Photographer (R.-U.)
Photographie, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

A solid reservation platform with minor quirks

5,0 il y a 8 mois

Commentaires : We use Skedda to manage a single collaborative space with a mixture of resident and external users. Skedda was free for this small setup and creating user accounts was so quick that we stayed with it. You can set up appointments easily with just a few clicks and the GUI is clear and makes great use of the screen real estate. our dealings with customer service have been fine, you feel like you're talking to people who understand the product and not a call centre a thousand miles away.

Avantages :

Intuitive to set up Easy to run Easy to edit changes to user credentials Email notifications Adding reservations is quick and intuitive Each venue or room can have its own dedicated URL

Inconvénients :

Could make more use of graphical interface for simple management of appointments Can't drag appointments around calendar GUI to change appointments Doesn't send out links to other calendar systems like Google No keyboard shortcuts to switch calendar between day/month/list views

Réponse de l'équipe de Skedda

il y a 8 mois

Hi Greg, Thanks so much for taking the time to leave your review of the Skedda system. It's so great to see that we've made for a sufficient booking solution for you and your team! We've just recently released a new feature that allows users to integrate Skedda with their MS365 or Google Workspace tenants and thereby send out calendar invites to people based on Skedda bookings. More information is available at the link below! https://support.skedda.com/en/articles/6125677-direct-integration-with-microsoft-365-and-google-workspace Many thanks for your time, The Skedda Team

Tünde
Chair of the Workspace and Facility Management Committee (Hongrie)
Relations gouvernementales, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Easy and Streamlined Room Booking Solution

5,0 la semaine dernière Nouveau

Commentaires : Skedda is a great solution for anyone looking for an easy and streamlined way to book rooms. The user interface is intuitive and easy to use, making it simple to book rooms in just a few clicks. The biggest downside is the lack of customization options for the booking page, but that can be overlooked for anyone looking for an easy-to-use room booking solution.

Avantages :

Skedda makes room booking a breeze! The user interface is intuitive and easy to understand, making it simple to book rooms in just a few clicks. I especially appreciate that it's possible to see upcoming bookings and also to manage bookings from a mobile device.

Inconvénients :

The biggest downside is that there is no option to customize the look and feel of the booking page. This can be a bit limiting if you want to customize your booking page to match the look and feel of your website.

Réponse de l'équipe de Skedda

il y a 6 jours

Hi Tünde, Thanks so much for taking the time to leave your review of the Skedda system. It's great to hear that you love our user interface and that we've benefitted your organization! All the best, The Skedda Team

Satoko
PA (Australie)
Construction, 201-500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

No customer service

1,0 il y a 4 ans

Commentaires : They provided no customer service when I had trouble with the system.
Automatic reply said that they will come back after 1 hour, but they didn't.
So I ask the status. Message was seen but no reply.

Avantages :

Great system which can use for fee with some limitation.

Inconvénients :

They change the system without notification.

Réponse de l'équipe de Skedda

il y a 4 ans

Hi Satoko, Many thanks for your review. We're sorry that you weren't satisfied with our support on December 20. For reference we've included the response times for your messages over the years below. We're proud to be able to provide non-paying customers with support as well. Our auto-reply message aims to give an estimate for when our team begins to process customer inquiries. If faster responses are critical for your business, we recommend the Pro Pack which includes priority support (https://www.skedda.com/home/pricing). Thanks for highlighting that this was perhaps ambiguous for you. News about system changes are published in-app and at https://updates.skedda.com. Please feel free to reach out to us at info@skedda.com if you have additional feedback. We wish you all the best for the start of 2019! Thanks, Sam at Skedda Email 24/5/2017: 3h 22m Email 18/7/2018: 51m In-app message 10/7/2018: 17m Email 20/12/2018: 47m In-app message 20/12/2018: 2h 43m

Dominique
Operational Global Account Manager (France)
Logistique et chaîne d'approvisionnement, 10 000+ employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

An Easy-to-Use and Highly Effective Booking Platform!

5,0 il y a 2 semaines Nouveau

Commentaires : Overall, I have had a great experience with Skedda. Their booking platform is intuitive and easy to use, and I have received great customer service when I have needed it. The only downside is the limited payment options.

Avantages :

I have found Skedda to be an incredibly useful and easy-to-use booking platform. Their intuitive UI makes it easy to search and book facilities, and the customer service that I have received has been top notch. It's been a great experience working with them.

Inconvénients :

The only issue I have encountered with Skedda is that the payment options are limited and there is no way to set up recurring payments. This makes it difficult to manage payments for long-term bookings.

Réponse de l'équipe de Skedda

il y a 2 semaines

Hi Dominique, Thanks so much for taking the time to leave your review of the Skedda system! We're so glad that we've been able to support your organization with space management so that you can focus on work that matters! All the best, The Skedda Team