TrackTik

Bien dans son ensemble apprécié de mes collègues aussi

Commentaires : J'aime beaucoup ce moyens de travail car cela m'offre la possibilité d'avoir un sentiment d'avoir accompli mes taches journaliere puis evite certains risques de pertes pour le client cela fait bien son travail de prévention
j'apprécie d'avoir une routine (aléatoire)
je trouve cela plutot pratique et facile d'utilisation en tant que patrouilleuse
cest bien aussi davoir a porter de main les numero contact durgence
des rapports et une lampe de poche et autrefois l'hodorateur etait utilisé
puis ce systeme est aussi bien car chaque agent a son compte et offre son rendement

Avantages :

Permet d'avoir une certaine routine bien sur aléatoire et variée permet d'offrir un rendement a son employeur en live Permet d'effectuer des vérification de controle de zone a risque peut eviter plusieurs incidents de nature mineur ou majeur offre un suivi GPS a l'employeur c'est une bonne facon d'apprendre et de découvrir car cela te met au défi lors d'une formation de nouveaux employés

Inconvénients :

certains personnes font les coins rond exemple scan une porte sans meme y avoir vérifier la piece et passe au prochain ne met pas a l'écart ou en garde quil peut y avoir une risque de l'electrocution/tension/shock dans une zone ou sur une boite electrique par exemple ne permet pas d'annuler un poincon lorsqune question a mal été repondue et l'alarme est directement envoyée a l'officier et au client pas bcp de fonctionnalités ny de nouveautés au fil du temps pas de possibilités d'obtenir un horraire d'équipe sur les 3 quarts je suggere une notifications de continuité de ronde meme lorsque les points sont terminées car des endroits chaud pourraient y etre oublié lorsque pas de poincons

We have developed a true partnership, not just a software vendor.

Avantages :

The product is constantly being improved and developed. It's already state-of-the-art architecture versus many others who use outdated coding languages and databases. Add to that the fact that new features are constantly being released...many of which were built by the CEO himself...and we have a truly flexible end-to-end solution that will continue to meet our greatest business needs.

Inconvénients :

It is missing internal audits for quality control and client/employee satisfaction. The reports are really made for client-facing, not for internal control. I hear these features are coming...hopefully soon.

Great for security management.

Commentaires : Despite the occasional slowdown which I imagine is due to server load, it's overall a useful software package for managing multiple guards across several locations. Would recommend.

Avantages :

Easy to review edit and submit guard reports for clients. The analytics that are available after setting report categories are helpful. Generally good overall up-time and quick and snappy to move around the dashboard.

Inconvénients :

While usually quick, there have been periods of extreme slowdown where report previews would take upwards of 15 seconds or more to generate making editing and review laborious when you're slogging through 100+ of them. Scheduling module could use some work. Our company looked at but ultimately elected not to use it because it had several drawbacks including not letting officer shifts overlap.

Have worked in the Security Industry for nearly 20 years and accountability should not put the safety of an Officer or the client's property at risk.

Commentaires : If you are serious about providing the best possible service to your clients; then I personally and professionally suggest that the "Scan Button" option for accountability is junked and a less hazardous (both to the Officers and their company's clients) option for accountability be brought forth that can provide "actual" security to a Security Company's client that does not negate the reason that they are there for.

Avantages :

This software provides a catch-all for the company. It provides multiple options for assisting Security Officers and their Management team in providing accountability for the client.

Inconvénients :

In the Security business you are required to be as random in your foot and vehicle patrols as you can be. However, companies are so terrified about accountability that they ignore the concept of being "random" and the TrackTik system seems to support this. ANYONE, who works in the Security field knows the best way to provide coverage for the client is to be unpredictable and random in foot and vehicle patrols, but if you are using the "Scan Button" option that is part of TrackTik, then you have just failed your client. Because anyone that is observing your Officer for 10 to 15 minutes will be able to discover that while the Officer is trying to be random, there are SPECIFIC places that they will be making a client's property unsecure.

Daily user!!

Commentaires : We use it on a daily basis, we execute reports, log our activity on the hour. And many other things. One feature I really find useful, is the fact I can go back and edit reports or logs, and also view others. I can also narrow my past reports history down to categories rather than having to search hours of back logs. Very effective software when trying to report and log activities and reports, as well as time stamps.

Avantages :

The ease of getting logged in and started. At my job location, all team members use this daily, we login at the beginning of shift, and out at the end. I find it easy to navigate and use the applications within the software.

Inconvénients :

I really can't think of any cons about the software, maybe that occasionally it freezes up, but not sure if that's our Network, or the software.