Virtuagym

The Hangar

Commentaires : Positive

Avantages :

Facilité pour la prise des rendez-vous pour nos membres. Gain de temps et gestion de mon business facilitée (facturation et domiciliation).

Inconvénients :

Rien à signaler en particulier si ce n'est la gestion des factures que je ne maitrisais pas immédiatement.

BUSINESS PLANNING AND CUSTOMER SUPPORT

Commentaires : My business model required a software where we can prescribe and schedule exercise for business travellers and the Virtugym software has way exceeded our expectations and in fact has shaped our business plan much more than we could of antipated.

Avantages :

The software is extremely versatile which has shaped the business direction of our physical activity intervention for the corporate market. The number of exercises and activities listed in the library is amazing, you can really shape your fitness programming to any demographic, we specialise in corporate health and the library provides everything and more for our exercise prescription. Finally, I find that the using the animated personal trainer is really motivating for clients as they are not intimidated by a perfectly toned personal trainer, which can be demotivating, this tool enables you to look at the character and visualise that you can do the exercise demonstrated by looking at an illustration.

Inconvénients :

In the membership phase of setting up the software, it would be useful if you can delete membership you no longer wish to keep active, you can only disable them. However, when I asked a member of the customer support team did explain that other users accidentally deleted memberships, so this is why Virtuagym implemented the disable option. So I guess the users need to be more carefull.

Nutrition App/Meal Plans

Commentaires : Overall my experience has been well! For the most part about 90% of my clients have been successful using the app. The other 10% really struggle since they are used to the easiness of MyFitness Pal's tracking features.

Avantages :

I only use the Calorie Counter app and meal plan software. I like that I can see all of my clients food logs, load foods into their meals plans, and customize their macros. It makes it easy to monitor my clients intake to ensure they are hitting their goals to lead to results. Being able to save meals is great, especially when I have clients who eat the same meals a lot, or if I want to save a quick meal for my clients to have access too. I also like how my clients can see the little icon (yellow) to let them know I personally input that food item or created a meal. Overall I have enjoyed using the software!

Inconvénients :

There needs to be a way to create a recipe. One like MyFitness Pal, where you load all of the bulk ingredients of the recipe, then attach the number of servings the entire recipe creates so you can log the single serving. It is too challenging for my clients to log food if there is a recipe involved because it is a VERY length process to create a meal based on serving size when it is cooked in bulk. I believe there also needs to be a feature to track the 3 macros in grams versus percentages. Clients have a better understanding when they know "I have to hit 150g of carbs" versus seeing 100% at the top once carbs are hit. In the app, when you click on the percentage circles it gives a large range of macros to fall within. This does not allow for accuracy to truly see fat loss or muscle gain. When it comes to grams of macros, there is a very small window (5g of Pro/Carbs and 2g Fat) to ensure calories are not way over or under. Right now the app can fluctuate 80g which is HUGE that is 320 calories plus or minus on both carbs and proteins , fats fluctuate close to 22g which could be a 198 calorie difference. If someone continually hit high on those macros they would never lose the fat they desired When people input foods, there seems to be a lot of confusion when attaching a portion, or just in general since it autofill's to Macros Based on 100g. I have seen many food items input completely wrong, this could really put someone in a bad position when logging .

Alternatives envisagées : Trainerize

Pourquoi passer à Virtuagym : I liked how it was a completely custom set up with a platform for my clients. I like being able to access each clients food diaries as well as have the option to load meals right into their app! It is extremely user friendly on a coaching stand point and I have had no problems navigating it. The price is also much more realistic for me since I am a super small business. There are some small speed bumps I run into, however, I have been good with overcoming them. I do still struggle getting some clients on board to be patient and take time to learn the software.

Good for Class Projects

Avantages :

The onboarding process was quick and easy. There are a few learning curves but these have been easy to manage as the platform itself has been rather intuitive to work with. The platform suits my needs for what I am using it for (class projects) and has been quite easy for my students and end-users to manage from the feedback received so far.

Inconvénients :

No major cons so far. I have had some trouble finding specific exercises in the library which can be somewhat time consuming, although the ability to create my own with a video link is a great help. I have had this issue when using other platforms as well.

Alternatives envisagées : Trainerize, PT Distinction et My PT Hub

A platform that doesn't care about the clients

Avantages :

The features. On paper. They were everything we needed.

Inconvénients :

It bugs all the timethe support team stops communication overall They take us for crazy when we report some bugs though we have scree shots they just say 'oh but nobody else complained" they charge you more money automatically as soon as you reach 150 clients but when you arez under that number they say you need to email them to let them know (i guess the engineers didnt care about reverse automation).