Pour qui ?

SendHub serves a wide range of markets including,but not limited to, Enterprises, SMBs, Non-Profit, Political Organizations, Education, Healthcare, Government Agencies, and more.

Notes moyennes

31 avis
  • Note globale 4.5/5
  • Facilité d'utilisation 4.5/5
  • Service client 4.8/5
  • Fonctionnalités 4.3/5
  • Rapport qualité-prix 4.3/5

Informations sur le produit

  • À partir de 5,95 $US/mois
  • Prix Get one month FREE when you sign up for an annual plan.
  • Version gratuite Non
  • Essai gratuit Oui
  • Déploiement Cloud, SaaS, web
    Mobile (iOS natif)
    Mobile (Android natif)
  • Formation Formation en ligne en direct
    Documentation
  • Ressources d'aide Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • SendHub
  • https://www.sendhub.com
  • Fondé en 2011

En savoir plus sur SendHub

SendHub is a business SMS and voice platform that offers convenience, flexibility, and all the features that today's modern businesses and organizations need to manage SMS marketing campaigns, customer support, dispatch and delivery, and a wide range of other use cases, all within an easy to use web dashboard and mobile app. There's no hardware to install or configure, everything you need is included in your SendHub account.

SendHub - Fonctionnalités

  • Codes courts
  • Coupons mobiles
  • Envoi de SMS en masse
  • Gestion des contacts
  • Jeux concours par SMS
  • MMS
  • Messagerie bidirectionnelle
  • Messagerie planifiée
  • Mots-clés mobiles
  • Personnalisation de messages
  • Rapports et analyses
  • Sondages et votes

Avis les plus utiles sur SendHub

Easy SMS

Publié le 06/11/2019
Gary F.
Database Magi
Gestion de l'enseignement, 51-200 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
4/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We integrated SendHub with our in-house CRM system. We can now text our customers directly from our CRM and track their responses. We can also capture our sales reps use of the system and make sure that they're putting it to best use.

Avantages: SendHub makes SMS integration easy and straightforward. The system has an easy to understand API interface that is well documented.

Inconvénients: One option I saw in other SMS systems that was not available in SendHub was to flag a message thread as "completed." That would have given use the option to scrape threads to be removed from our sales reps phones. But it's a small item.

User opinion

Publié le 20/09/2019
Scott S.
Sergeant
Sécurité publique, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
4/5
Fonctionnalités
5/5
Support client
4/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We were looking for a way to offer overtime opportunities on a fair and equitable basis and then be allowed to preserve and track who received what and when. I was a plus the sendhub also allowed the creation for groups.

Avantages: Able to disseminate important information to specific groups quickly. Also able to track messages sent. Also like how recipients cant reply to the entire group.

Inconvénients: Unable to restrict users who share the same line from modifying set groups. I wish there was a feature that allowed roles/permissions. In messages, I wish the box didn't default to "press enter to send". We don't use voice minutes and wish that would reduce the cost.

SO FAR THE BEST

Publié le 26/08/2019
Joseph C.
C E O
Vente au détail, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Since moving to SendHub from our previous company, we have had stability and reliability in sending our messages. Previously we sent out text blasts, we sat at our desks with bated breath and fingers crossed, hoping that the messages would go through. With SendHub, we have no such worries. We send out messages and have peace of mind that messages are sent and delivered.

Avantages: Easy to use
No blacklisting of text blasts as with other companies

Inconvénients: Instructions for use for users who do not regularly use this

Want to download your data? Pay or forget it!

Publié le 24/08/2018
Makan A.
Product Manager
Logiciels, 51-200 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
Source : GetApp
1/5
Note globale
2/5
Facilité d'utilisation
1/5
Fonctionnalités
2/5
Support client
1/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: The system works OK until the moment when you actually need to take a look at the results/responses received.

Inconvénients: SendHub has a 24 hour delay in their system for downloading the data. You also can't download all responses (e.g. STOP responses are not included). The only time to get your data in real time and with all responses included is to pay an extra fee and make a special request. Stay away!

We are a small business that has been using SendHub for years and are very satisfied!

Publié le 27/06/2018
Jay K.
Director of Operations
Immobilier, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
4/5
Fonctionnalités
5/5
Support client
4/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Saving time and record keeping.

Avantages: We use the software to communicate w/ tenants by being able to have a recorded log of all text messages sent and received. Technology has significantly changed the way our customer base communicates w/ us and being able to not only text, but have a saved log of all written communication solves multiple problems and greatly saves us time.

Inconvénients: Being that we are a small business with a more specialized use it doesn't cater 100% to us, which is understandable. However, we have found ways to work around those hurdles and love it.

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