Pour qui ?

SendHub serves a wide range of markets including,but not limited to, Enterprises, SMBs, Non-Profit, Political Organizations, Education, Healthcare, Government Agencies, and more.

Notes moyennes

24 avis
  • Note globale 4.5 / 5
  • Facilité d'utilisation 4.5 / 5
  • Service client 4.5 / 5
  • Fonctionnalités 4.5 / 5
  • Rapport qualité-prix 4 / 5

Informations sur le produit

  • À partir de 5,95 $US/mois
  • Prix Get one month FREE when you sign up for an annual plan.
  • Version gratuite Non
  • Version d'essai gratuite Oui
  • Déploiement Cloud, SaaS, web
    Mobile (iOS natif)
    Mobile (Android natif)
  • Formation Formation en ligne en direct
    Documentation
  • Ressources d'aide Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • SendHub
  • https://www.sendhub.com
  • Fondé en 2011

En savoir plus sur SendHub

SendHub is a business SMS and voice platform that offers convenience, flexibility, and all the features that today's modern businesses and organizations need to manage SMS marketing campaigns, customer support, dispatch and delivery, and a wide range of other use cases, all within an easy to use web dashboard and mobile app. There's no hardware to install or configure, everything you need is included in your SendHub account.

SendHub - Fonctionnalités

  • Codes courts
  • Coupons mobiles
  • Envoi de SMS en masse
  • Gestion des contacts
  • Jeux concours par SMS
  • MMS
  • Messagerie bidirectionnelle
  • Messagerie planifiée
  • Mots-clés mobiles
  • Personnalisation de messages
  • Rapports et analyses
  • Sondages et votes

Avis les plus utiles sur SendHub

Easy to use, fantastic customer service

Publié le 07/06/2018
Gina C.
Contact Center Manager
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: I've used this software in multiple organizations because of the ease of use and wonderful customer service. Every time I've contacted customer service, my problem is solved quickly and everyone I've interacted with is incredibly friendly. I've also had a custom account and set up with a dedicated account manager who is reliable, accessible, and supportive. In terms of the software itself, we need something to be able to easily send lots of text messages and this definitely fits the bill. I've had to train many people on how to use SendHub and it's very user-friendly, intuitive, and easy to learn. As a manager, I also enjoy being able to sign in as other users so I can see the text conversations my team is having.

Inconvénients: The only downside so far has been that Sendhub doesn't yet integrate with our CRM so we miss out on some of those efficiencies. That being said, for our budget, I think SEndhub is a great choice because we are currently unable to allocate a ton of money towards software that might integrate with a CRM but be more expensive. Sendhub feels like an excellent value and we have been able to work around the lack of integration so far.

We are a small business that has been using SendHub for years and are very satisfied!

Publié le 27/06/2018
Jay K.
Director of Operations
Immobilier, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Saving time and record keeping.

Avantages: We use the software to communicate w/ tenants by being able to have a recorded log of all text messages sent and received. Technology has significantly changed the way our customer base communicates w/ us and being able to not only text, but have a saved log of all written communication solves multiple problems and greatly saves us time.

Inconvénients: Being that we are a small business with a more specialized use it doesn't cater 100% to us, which is understandable. However, we have found ways to work around those hurdles and love it.

We use this program to communicate with our parents about upcoming evens and reminders.

Publié le 06/02/2018
Glenda G.
Secretary
Gestion de l'enseignement, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: I love that I can text the whole school or just certain grade levels by setting up groups. Its quick and easy for everyone to use.

Inconvénients: That I do not have the ability to receive text messages back from people that I send messages to. I would love for them to be able to reply back to me sometimes.

Simple interface and effective service

Publié le 10/12/2017
Chris C.
VP, Products & Engineering
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
3 / 5
Facilité d'utilisation
3 / 5
Fonctionnalités
4 / 5
Support client
2 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: Wraps Twilio for us so that we don't have to write that code ourselves; great if you don't have engineers on staff!

Inconvénients: TCO feels a bit high for what you get, especially when changes need to be made and you don't have engineers on staff and have to rely on pro services instead.

I have had a great experience, the functions are very easy to use!

Publié le 13/06/2018
Jossie G.
Owner
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
4 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Exactly what I needed, to reach my clients quickly

Avantages: The user friendly aspect of it. I send up multiple groups and categories and I was easy to do . The way they let you structure the text messages is exactly what I needed.

Inconvénients: Sometimes you cannot get support right away because of the time difference. But I now have a contact person, that is beyond amazing and now I have no issues. She calls me back ASAP and tries to work with me

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