par SendHub4.5/5 31 avis Écrivez votre avis !
Pour qui ?
SendHub serves a wide range of markets including,but not limited to, Enterprises, SMBs, Non-Profit, Political Organizations, Education, Healthcare, Government Agencies, and more.
Notes moyennes31 avis
- Note globale 4.5/5
- Facilité d'utilisation 4.5/5
- Service client 4.8/5
- Fonctionnalités 4.3/5
- Rapport qualité-prix 4.3/5
Informations sur le produit
- À partir de 5,95 $US/mois
- Prix Get one month FREE when you sign up for an annual plan.
- Version gratuite Non
- Essai gratuit Oui
Cloud, SaaS, web
Mobile (iOS natif)
Mobile (Android natif)
Formation en ligne en direct
Support en horaire de bureau
Informations sur l'éditeur
- Fondé en 2011
En savoir plus sur SendHub
SendHub is a business SMS and voice platform that offers convenience, flexibility, and all the features that today's modern businesses and organizations need to manage SMS marketing campaigns, customer support, dispatch and delivery, and a wide range of other use cases, all within an easy to use web dashboard and mobile app. There's no hardware to install or configure, everything you need is included in your SendHub account.
SendHub - Fonctionnalités
- Codes courts
- Coupons mobiles
- Envoi de SMS en masse
- Gestion des contacts
- Jeux concours par SMS
- Messagerie bidirectionnelle
- Messagerie planifiée
- Mots-clés mobiles
- Personnalisation de messages
- Rapports et analyses
- Sondages et votes
Avis les plus utiles sur SendHub
Publié le 06/11/2019
Commentaires: We integrated SendHub with our in-house CRM system. We can now text our customers directly from our CRM and track their responses. We can also capture our sales reps use of the system and make sure that they're putting it to best use.
Avantages: SendHub makes SMS integration easy and straightforward. The system has an easy to understand API interface that is well documented.
Inconvénients: One option I saw in other SMS systems that was not available in SendHub was to flag a message thread as "completed." That would have given use the option to scrape threads to be removed from our sales reps phones. But it's a small item.
Publié le 20/09/2019
Commentaires: We were looking for a way to offer overtime opportunities on a fair and equitable basis and then be allowed to preserve and track who received what and when. I was a plus the sendhub also allowed the creation for groups.
Avantages: Able to disseminate important information to specific groups quickly. Also able to track messages sent. Also like how recipients cant reply to the entire group.
Inconvénients: Unable to restrict users who share the same line from modifying set groups. I wish there was a feature that allowed roles/permissions. In messages, I wish the box didn't default to "press enter to send". We don't use voice minutes and wish that would reduce the cost.
Publié le 26/08/2019
SO FAR THE BEST
Commentaires: Since moving to SendHub from our previous company, we have had stability and reliability in sending our messages. Previously we sent out text blasts, we sat at our desks with bated breath and fingers crossed, hoping that the messages would go through. With SendHub, we have no such worries. We send out messages and have peace of mind that messages are sent and delivered.
Easy to use
No blacklisting of text blasts as with other companies
Inconvénients: Instructions for use for users who do not regularly use this
Publié le 24/08/2018
Want to download your data? Pay or forget it!
Avantages: The system works OK until the moment when you actually need to take a look at the results/responses received.
Inconvénients: SendHub has a 24 hour delay in their system for downloading the data. You also can't download all responses (e.g. STOP responses are not included). The only time to get your data in real time and with all responses included is to pay an extra fee and make a special request. Stay away!
Publié le 27/06/2018
We are a small business that has been using SendHub for years and are very satisfied!
Commentaires: Saving time and record keeping.
Avantages: We use the software to communicate w/ tenants by being able to have a recorded log of all text messages sent and received. Technology has significantly changed the way our customer base communicates w/ us and being able to not only text, but have a saved log of all written communication solves multiple problems and greatly saves us time.
Inconvénients: Being that we are a small business with a more specialized use it doesn't cater 100% to us, which is understandable. However, we have found ways to work around those hurdles and love it.