Cart Marketplace Management
Description de Cart Marketplace Management
SellerActive est une plateforme de gestion multicanale qui aide les entreprises de vente en ligne à accroître la portée de leur produit. Créez facilement un catalogue de produits centralisé, téléchargez en masse de nouvelles annonces sur plusieurs canaux et utilisez une technologie automatisée de réajustement des prix pour définir des règles de tarification qui peuvent vous aider à remporter la Buy Box 72 % du temps en moyenne. Bénéficiant de l'assistance en direct d'une équipe d'experts en e-commerce, SellerActive peut vous aider à automatiser les tâches manuelles, à développer votre présence en ligne et à accroître votre business.
Qui utilise Cart Marketplace Management ?
Commerces de détail en e-commerce de petite et moyenne taille qui vendent des produits physiques sur un ou plusieurs marchés en ligne.
Cart Marketplace Management ne vous convainc pas tout à fait ?
Comparer avec une alternative populaire
Cart Marketplace Management
Alternatives à Cart Marketplace Management
Avis sur Cart Marketplace Management
Rudy
Exactly what we were looking for
Commentaires : We are very happy with the software and excellent customer service we have received. the team is responsive and we are very comfortable with the system and how it is functioning.
Avantages :
Ease of use. excellent pricing structure. no limitation on user accounts
Inconvénients :
multi-currency support for international amazon markets would be great.
Deb
Support Staff and Pricing MAKES this Product
Commentaires :
We have had a great first year experience with SA. We have an EXTREMELY convoluted and demanding system to deal with and worked with ChannelAdvisor first. Of course they are the RollsRoyce of this business space and their prices reflect that.
After doing a major search and speaking with many people, we found several things that allowed us to switch over to SellerActive.
First was pricing...extremely attractive and with their newest roll-out, even more so because they broke out the pricing so that you will only pay for the services that you need.
Second...their services met our needs. We have need to make a very large amount of API calls to this type of service. They, and ChannelAdvisor, were the only ones who did not have limits on the calls that could be made within certain time frames.
Third, when discussing the possibilities of working with them, their sales and onboarding personnel were extremely helpful. They are well educated about their product and how it interrelates with other products and marketplaces that you use. I NEVER felt sold on the product...I felt as if we were just in a conversation with people who wanted to understand our needs and see if they could help us.
Lastly, though their product has some limitations, their online support staff has been a tremendous help in coming up with viable work-arounds for us to use. They are quick to answer and help us through any questions we had about their product and other integrations.
Avantages :
The product support staff is incredible. The chat works most of the time which is very unusual for this type of company. Their pricing was SO reasonable that pretty much anyone can afford it
Inconvénients :
Product listing efforts must be duplicated on between SA and most Marketplaces Their Tech Staff is a bit lagging in getting new features completed...but most users will not run into this issue.
Réponse de l'équipe de SellerActive
il y a 4 ans
Hi Deb, thanks so much for the glowing review! You've made our day with this. It's great to hear that our sales, support and implementation staff have been so helpful to you, and that our API model works for your business. Personally I'm glad you like our new pricing model ¿ that's a new rollout for us and we've been eager to get feedback on it. Thanks again for taking the time to review us on here. Your business and this review mean a lot to us. ¿ Hannah JV (on behalf of all of us here at SellerActive)
Kyle
You Can't Cancel an Annual Suscription without SellerActive Keeping Your Money
Commentaires : Their platform is very clunky and difficult to use as they intended. Their relationship with Deliverr was disastrous and both their recommended 3PL and SellerActive did not work consistently with order tracking and reporting to platforms like Amazon for us.
Avantages :
Our Experiences are as follows: A SellerActive representative convinced us to Use a 3PL Deliverr and goto an annual contract. As we discovered and worked through problems with Deliverr and SellerActive for over a year. We tried hard to make it right but continued to lead to several issues of shipping failures 1% to 6%, tracking not being updated on occasion, and other issues. HUGE MISTAKE! In March 2021, our yearly annual payment with SellerActive was OVER TWICE THE AMOUNT FROM THE YEAR PRIOR! ([SENSITIVE CONTENT HIDDEN]). In August, we just couldn’t take it anymore with Deliverr and SellerActive and decided to cancel our service with both companies. Deliverr charged monthly as SellerActive was yearly. I asked for SellerActive to prorate the remainder and give us a refund and was informed that they do not refund annual payments. I could not believe it after all the problems we went through. Candidly, I thought SellerActive would be reasonable and fair but in our case, NOPE. It didn’t have to be this way but it seems keeping our [SENSITIVE CONTENT HIDDEN] or so dollars are more important than being reasonable and fair. Boy I was wrong and disgusted. This was extremely upsetting for us and caused us to look at our other contracts with other providers and re-examine their policies. After asking SellerActive to reconsider, they replied saying, “Unfortunately, our annual contracts are not refundable". Would I ever recommend SellerActive, HECK NO! There are way better choices and better service. If you are
Inconvénients :
Their alleged policy keeping our money after second year.
Michael
Been using it for years, saves time. Highly Recommended for Multi Channel sellers!
Commentaires : Been using SellerActive for about 3 years now. Great for selling on multiple channels and would like to streamline inventory management in one place.
Avantages :
From trying out other similar services out there, by far SellerActive is most feature packed as with great pricing options! Support needed was answered promptly and resolved right away. Pricing adjustment through single website is very handy as well. The statistic page gives you detail information for important data that may help you further your sales.
Inconvénients :
Wish more popular integrations happen faster, but the support always happen. You can message them future support for different market place, they can help you give you good idea of time line on integrating them.
Réponse de l'équipe de SellerActive
il y a 3 ans
Michael, Thank you so much for this review. We really appreciate you being a customer and helping share the word about us. We're here for you anytime!
Josh
Alternatives envisagées :
Great Service at a Great Price!
Commentaires : Has been a great experience! Extremely easy to use and if you have any issues, customer support usually has it resolved quickly.
Avantages :
The ease of using the software on a daily basis. Customer support is amazing!!
Inconvénients :
The Orders tab. Feels outdated compared to the other tabs in Seller Active.
