--- description: Gusto : qu'en pensent les utilisateurs ? Lisez les avis clients sur Gusto, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Gusto - Avis, notes, prix et abonnements - Capterra France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de ressources humaines](/directory/5/human-resource/software) > [Gusto](/software/131882/gusto) # Gusto Canonical: https://www.capterra.fr/software/131882/gusto Page : 1/170\ Suivant: [Page suivante](https://www.capterra.fr/software/131882/gusto?page=2) > Gusto facilite les opérations de paie, d'avantages sociaux et de RH pour les petites entreprises. > > Conclusion : 4228 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Gusto ? Gusto est conçu pour l'employeur moderne. Logiciel cloud destiné aux ressources humaines facile d'utilisation, assisté par un support expert. Plus besoin de sous-traiter : Gusto vous aide à prendre soin de votre équipe de manière rapide et professionnelle. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 4228 Avis | | Simplicité d’utilisation | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Gusto - **Pays**: San Francisco, É.-U. - **Entreprise fondée en**: 2011 ## Contexte commercial - **Prix à partir de**: 49,00 $US - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Accès mobile - Administration COBRA - Administration d'assurance vie - Administration de l'assurance invalidité - Administration de l'assurance maladie - Alertes/Notifications - Analyse des données de marché - Base de données des employés - Conforme HIPAA - Conformité fiscale - Formulaire W-2 - Gestion de la déduction - Gestion de la formation - Gestion de la paie - Gestion des avantages - Gestion des avantages des employés - Gestion des calendriers - Gestion des documents - Gestion des employés - Gestion des feuilles de temps - Gestion des performances - Gestion des ressources humaines - Gestion des régimes de retraite - Gestion des rémunérations - Gestion des tâches - Gestion des évaluations de la performance - Gestion du budget - Goal Setting/Tracking - Heures facturables et non facturables - Impression de chèques - Inscriptions aux avantages en ligne - Intégration des employés - Manuel de l'employé - Pointage - Portail des employés - Portail employés - Portail libre-service - Profils des employés - Rappels - Rapports de paie - Rapports et analyses - Reporting ACA - Suivi des candidatures - Suivi des présences - Suivi des vacances/congés - Suivi du temps - Tableau de bord - Tableau de bord d'activités - Tableau de bord des avantages - Versement direct ... et 3 fonctionnalités supplémentaires ## Intégrations (124 au total) - 15Five - 7shifts - Accelo - Aplos - Asana - Ashby - AttendanceBot - Autobooks - AvaHR - BambooHR - Bench - Boast - Bonusly - Bookkeeper360 - Box ... et 109 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels de ressources humaines](https://www.capterra.fr/directory/5/human-resource/software) ## Catégories connexes - [Logiciels de ressources humaines](https://www.capterra.fr/directory/5/human-resource/software) - [Logiciels de gestion des avantages sociaux](https://www.capterra.fr/directory/10025/benefits-administration/software) - [Logiciels de paie](https://www.capterra.fr/directory/30202/payroll/software) - [Plateformes de reconnaissance des employés](https://www.capterra.fr/directory/30818/employee-recognition/software) - [Logiciels de gestion des rémunérations](https://www.capterra.fr/directory/30667/compensation-management/software) ## Logiciels similaires 1. 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[ADP Workforce Now](https://www.capterra.fr/software/155895/workforcenow) — 4.4/5 (7279 reviews) ## Avis ### "Gusto is a great Tool" — 5.0/5 > **Utilisateur vérifié** | *19 janvier 2026* | Photographie | Taux de recommandation : 10.0/10 > > **Avantages**: Gusto is value for money and as a small business I can manage my employees and it is easy to use, with great customer support. > > **Inconvénients**: There was noting I do not like about gusto, it has made my work very manageable and freed up lots of my time > > I love using Gusto it is a great tool for small businesses who what to keep good records and grow professionally ----- ### "Gusto is awesome\! Best HR Software there is" — 5.0/5 > **Greg** | *28 octobre 2025* | Gestion de l'enseignement | Taux de recommandation : 10.0/10 > > **Avantages**: Gusto is awesome\! Easiest HR system I've used. Super simple and straightforward. Has great workflows. Is so easy to understand and access as a user. > > **Inconvénients**: I honestly don't have any complaints about Gusto. I've had a couple of login issues before, but nothing big stands out. > > I have loved Gusto. I've used almost all of the big payroll/HR systems and Gusto is head and shoulders above the rest. Easy to use, awesome automations, great at gathering feedback, makes sense, and more. ----- ### "Gusto review" — 5.0/5 > **Utilisateur vérifié** | *7 mai 2026* | Fabrication électrique/électronique | Taux de recommandation : 4.0/10 > > **Avantages**: Gusto was very user-friendly and intuitive for both administrators and employees. The platform made payroll processing, onboarding, benefits administration, and tax filings simple and streamlined. I also liked the clean interface, automated workflows, employee self-service features, and the ease of managing payroll and benefits in one centralized system. Customer support was responsive, and the implementation process was straightforward compared to larger HRIS/payroll platforms. > > **Inconvénients**: One downside of Gusto was that it can feel somewhat limited for growing or more complex organizations. Reporting customization and advanced HR/payroll configurations were not as robust as larger enterprise systems. Certain integrations and workflows also lacked flexibility, and support for more complex benefits administration, compliance tracking, or multi-state/international operations could be challenging as the company scaled. > > Overall, my experience with Gusto was very positive. It is an easy-to-use and efficient platform that works especially well for small to mid-sized companies looking for a streamlined payroll and HR solution. The system simplifies payroll processing, onboarding, benefits administration, and employee self-service, which saves a significant amount of administrative time. While it may have some limitations for larger or more complex organizations, it provides a strong user experience, reliable automation, and solid customer support for companies seeking an all-in-one HR and payroll platform. ----- ### "I'm a small business with two owners" — 1.0/5 > **Garrett** | *15 janvier 2026* | Relations gouvernementales | Taux de recommandation : 0.0/10 > > **Avantages**: Pros: Employees were paid on time during the years I used Gusto. There really isn't any more pros. its hard to get ahold of someone when you have a problem. which for me is every year. > > **Inconvénients**: Everything else. Hidden fees and they pull funds to cover "taxes" even if you handle taxes separately. > > I'm a small business with two owners, we're beyond fed up with Gusto. I wish I could leave no stars. This is not a one-off issue; it has happened every single year, and this year was the final straw. Gusto once again withdrew money from my business account without authorization, despite me explicitly handling my own tax payments and clearly stating, in writing, that I did not approve the withdrawal. This time, Gusto sent a message saying they would pull $756 at 17:00 PM. I responded within 30 minutes, clearly objecting and stating I do not authorize tax payments through Gusto. Despite that, the money was pulled less than 24 hours later. No consent. No signed authorization. No meaningful opportunity to stop it. When I pushed back two days later, I was told the money had already been remitted and that I now have to chase a government agency (I'm assuming the IRS, but who knows, they wont tell me) by myself to attempt a refund. Gusto takes no responsibility and simply shrugs once the money is gone. Gusto’s actions continuously creates unnecessary financial strain and wasted time. Their explanation is always the same: confusing, bureaucratic, and designed to shift blame back onto the customer. The platform itself is misleading. You think you have control over tax payments, you don’t. Gusto will pull funds anyway, then hide behind process and timing excuses when called out. This is unprofessional, and frankly unacceptable for a payroll company that handles people’s livelihoods. I am done. I am moving my business to Paychex, a company that understands authorization, accountability, and basic respect for its customers’ money. If you value control over your finances and don’t want to fight the same battle year after year, look elsewhere. ----- ### "substance abuse counselor" — 5.0/5 > **jessica** | *21 juillet 2026* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10 > > **Avantages**: easy to use, and has good customer support. I use this at work to clock in and out, as well as complete learning assignments. > > **Inconvénients**: nothing really stands out that I would consider a con. Everything that i have used personally has been easy to use. > > it has been good, I can't complain about anything, I've had no issues, and use gusto weekly to clock in and out, and complete assigned learnings through. ----- Page : 1/170\ Suivant: [Page suivante](https://www.capterra.fr/software/131882/gusto?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.fr/software/131882/gusto) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées