Gusto

Commentaires: Time sheets, paycheck stubs, tax documents for my employees are all available to them without any extra work needed by me. Gusto takes care of it al.

Avantages: I love how easy it is for my employees to see their paycheck stubs, get their tax documents, and even do a early cash out option if they need a little extra money before payday. They have recently introduced time tracking, which solved another issue I had with keeping track of everyone's hours in another product.

Inconvénients: I don't have many cons regarding Gusto. So far it has met all my needs flawlessly. The one con I would say is that the insurance process could be a little less confusing.

Commentaires: Overall it has been great to have everything in one place. Before we used Zenefits and Gusto and moved everything to Gusto. Its been a good move.

Avantages: It simple to use and does everything we need to run the primary administrative tasks for our business.

Inconvénients: The HSA feature did not move over seamlessly from Zenefits and is more expensive for a small team to have and the 401k option has been a bit of work to get moved over.

Commentaires: Great they do really good integrations with zappier and all the major services that work well with it.

Avantages: This makes payroll and administration of the backend of the business easy. Helps us stay up on the latest changes in employment issues and filing for our business and contractors.

Inconvénients: It runs too easily in the background. If you don't stay ontop of logging back in time to time you might miss updates and changes. They do a good job of keeping you in the loop of what's going on.

Commentaires: The world has caught up to Gusto. It is just a run of the mill self-service payroll firm. Comparing any self-service firm to a full-service firm, the self-service firm will win on cost, though that is about it. In addition to losing on Customer Service, the constant annoying sales pitches and calls regarding HR benefits as well as the firm charging for simple improvements, such as adding paid-for time tracking is a severe detriment. The fact that it has now morphed into a Payday Lend is the last straw for me. I do not trust Gusto with my firm's or employee's data and am extremely happy that I never moved any healthcare or other benefit systems to their control. I have been with the firm since our beginning, but will be moving on to another system as soon as possible.

Avantages: This is one of the many common low-cost self-service payroll solutions. It allows you to pay your Employees and Contractors and handles virtually all of the taxes and processing of payments to the taxing authorities. The interface is on par with the many other UX/UI's in the industry. As is industry standard, Employees are emailed all end of year documents automatically. The company also offers access to two-day payroll processing.

Inconvénients: Customer Service is terrible - an absolute nightmare. When mistakes are made by Gusto, they are hard, if not impossible to fix and/or get them to admit to. The firm has attempted (and mostly failed to my knowledge) to enter the higher margin HR platform and benefits fold. The firm has also just begun predatory lending at rates advertised as 1% which are actually as high as 45.63% (per their own fine print). The Customer Service in this area (from my limited exposure) provides misleading at best and false at worst information. This used to be a great firm, but there was an initial turning point where it began to focus more on marketing than the system, which then led to the constant sales calls for HR and other insurance services, which has led now, to Payday Lending. There had been an Intuit integration issue that seems to have finally been solved. Additionally, the firm has the same problem with missed payments and 941 misfilings that other full-service platforms have, however the customer service is severely lacking and resolutions take forever. The platform also can not handle an employee working in two states (more common in the North East). The cost for paying contractors is too high which limits the usefulness of the system overall - forcing a company to keep Employee Payroll, Contractor Payments, and expense reimbursements on separate systems. I have also received tax filings from another firm as their own CSR system combined two threads and had to speak to the a

Commentaires: Gusto really has saved me from one of the worst jobs in my small company. The software takes care of employee onboarding, firing documentation, reviews and pay raises -- even remembering employee birthdays and allowing me to send an ecard! Every time I've "handed a job over" to Gusto, the software has accomplished something brilliantly that I spent too much time on and probably did a lousy job on. It's great!

Avantages: It does all the filing of all the government's paperwork requirements, with hardly any input from me. It makes all of the employees' records available to them any time - no more finding and copying old W-2s on April 15th! Payroll suddenly went from the top of my hated chores list to the bottom! It's so easy to do a payroll, view the cash requirements, correct mistakes in the payroll, and do direct deposits, that I hardly ever worry about the payroll anymore!

Inconvénients: It's a little too expensive, the "Reports" section is a little limited and arbitrary, and I can't correct or add things after their deadlines, even if it wouldn't change the forms they've already sent in. The benefits are so excellent, however, that they outweigh the problems many times over.