15 ans à aider les entreprises françaises
à choisir le meilleur logiciel

Description de RepeatRewards

RepeatRewards propose un logiciel de fidélisation client efficace, abordable et bien plus encore ! Tirez parti de tous les outils nécessaires pour créer et gérer une base de données client et récompenser les clients afin qu'ils dépensent plus. Vous allez adorer les campagnes marketing personnalisées et éprouvées de l'éditeur, disponibles via publipostage, e-mail et applications mobiles. De plus, vous pouvez ajouter d'autres services qui fonctionnent avec le logiciel de fidélisation client de RepeatRewards, comme le parrainage et les sondages. Compatible avec de nombreux points de vente.

Qui utilise RepeatRewards ?

RepeatRewards est adapté aux entreprises indépendantes, aux entreprises qui possèdent plusieurs succursales et aux franchises. L'éditeur offre ses services aux restaurants, pharmacies, fournisseurs d'équipement, commerces de détail et autres fournisseurs de services personnels (salons, etc.).

RepeatRewards Logiciel - 1
RepeatRewards Logiciel - 2
RepeatRewards Logiciel - 3
RepeatRewards Logiciel - 4
RepeatRewards Logiciel - 5

RepeatRewards ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

RepeatRewards

RepeatRewards

4,5 (174)
69,00 $US
mois
Version gratuite
Version d'essai gratuite
20
Intégrations introuvables
4,3 (174)
4,4 (174)
4,6 (174)
VS.
À partir de
Types de licence
Fonctionnalités
Intégrations
Facilité d'utilisation
Rapport qualité-prix
Service client
59,00 $US
mois
Version gratuite
Version d'essai gratuite
119
11
4,6 (92)
4,5 (92)
4,8 (92)
Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

Alternatives à RepeatRewards

Kangaroo
Fonctionnalités les mieux notées
Base de données de clients
Carte de fidélité
Gestion des récompenses
Scal-e
Fonctionnalités les mieux notées
Aucune fonctionnalité n'a été évaluée par les utilisateurs de ce logiciel.
Preferred Patron Loyalty
Fonctionnalités les mieux notées
Carte de fidélité
Cartes de fidélité
Gestion des récompenses
TapMango
Fonctionnalités les mieux notées
Envoi de SMS en masse
Messagerie planifiée
Suivi des références
Spendgo
Fonctionnalités les mieux notées
Gestion des contacts
Gestion des récompenses
Suivi des interactions
Glue
Fonctionnalités les mieux notées
Gestion des abonnements
Gestion des récompenses
Interface graphique
Customer Loyalty
Fonctionnalités les mieux notées
Gestion des campagnes
Portail des membres
Suivi des activités
Picnic
Fonctionnalités les mieux notées
Carte de fidélité
Gamification
Suivi des références
Kademi
Fonctionnalités les mieux notées
Gestion des cours
Mesure des performances
Suivi des cours

Avis sur RepeatRewards

Note moyenne

Note globale
4,5
Facilité d'utilisation
4,3
Service client
4,6
Fonctionnalités
4,3
Rapport qualité-prix
4,4

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
55%
4
38%
3
7%
2
1%
Cedric Toussaint
Cedric Toussaint
Community Manager (Bénin)
Utilisateur LinkedIn vérifié
Design, 2–10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Très bon logiciel

4,0 il y a 6 mois

Avantages :

Ce logiciel est parfait pour fideliser le consommateur

Inconvénients :

Je ne lui trouve aucun inconvénient je le recommande aux commerçants

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Vente au détail, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

We LOVE using RepeatRewards!

5,0 il y a 6 ans

Commentaires : We will continue using RepeatRewards to track our customers' purchases and rewards -- it's fun and easy to use overall!

Avantages :

RepeatRewards makes it easy for our customers to earn loyalty points and gift certificates for our store! It also makes it easy to compile information (such as statistics, age group, and frequent shoppers) to make it easier for us to advertise for their needs.

Inconvénients :

It was a little difficult to figure out the software at first -- there are tutorials to use the product, however, we still had to figure out some of the features on our own accord.

Brandon
Owner (É.-U.)
Vente au détail, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

The website is so hard to use and navigate but I like the end results

4,0 il y a 7 ans

Avantages :

The end results are what I want. I like that my customers are being rewarded. It is easy to get them involved because we offer to put them in our system and they don't have to carry a card. I gave the features and functionality 2 stars because the features are great...the functionality needs some work.

Inconvénients :

It is so hard to navigate. It's too big and too slow. I never go into it or use it the way I should because it's too overwhelming and I'm too busy to figure it out each time. I am absolutely confused on setting up the double points programs. The descriptions aren't easy to understand and I'm never confident in it. Right now our customers are told they have to show the clerk the email or notification and the clerk will give them double points. I just want them notified that we are having a double points event. They shouldn't need to show anything and my clerks shouldn't need to do anything. It should all be automatic. I am totally confused on how to set up specials in the app. I went through the training once, but don't use it enough to remember my way through it.

Réponse de l'équipe de Pro/Phase Marketing

il y a 7 ans

Thanks for the review! Your feedback is really important to us and I would like to talk to you more about it so I will be contacting you to see when you're available to do so. In regards to a couple of items below, I want to let you know that we have a new dashboard to make navigating the site easier and we are developing a completely new site as we speak which should be out in Q4 so we'll keep you in the loop. A support team member will be getting you the info on the dashboard as well. In regards to the double points days and adding specials to the app- you can always just shoot us a quick email with what you want to do and we can take care of it or we are happy to show you this and provide some instruction if you want to do it yourself. We're here to help so please feel free to ask at any time. -RepeatRewards

Genn
manager (É.-U.)
Vente au détail, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Rewards experience!

3,0 il y a 7 ans

Commentaires : I believe in order to take advantage of all the system has to offer you must have someone in your organization be the go-to person for your companies rewards. The system is pretty simple to use and signing up members is easy BUT I think in order to get the best bang for your buck repeat rewards need to rejuvenate their customer service, team. I think my company would utilize more of the product if we understood better the ways to make the system work more efficiently for our company. If you chose to utilize rewards in your company they definitely work but you must have a dedicated staff member who works the process weekly - it needs time and dedication. I would be thrilled if they would offer online tutorials on how to utilize some of the tools and implement changes.

Avantages :

I like the ease of entering new members and some of the reporting is interesting to see. I do like that you can export into Excel any information / reporting.

Inconvénients :

I don't like that I can't find "help" for areas that I don't utilize that would benefit my company. when I reach out to customer service I get quick links and walk through but I think with the technology they could have customers help themselves with more on-line how to - visuals are much better... I also feel like I'm only scratching the service of what the program has to offer which is frustration - I love companies that are pro-active and push me to see what other things the program has to offer.

Réponse de l'équipe de Pro/Phase Marketing

il y a 7 ans

Thanks for the review! We really appreciate you taking the time to submit it. One of our team members here will be reaching out to your shortly to go over our services in more detail to discuss what may be a good fit to consider changing or adding to your program. -RepeatRewards

CJ
owner (É.-U.)
Vente au détail, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Def develops a deeper sense of loyalty amongst our customers

4,0 il y a 7 ans

Commentaires : Whether they use their rewards is not the measure of a successful loyalty program. It's the psychology of loyalty. Customers remind us if we forget to ask for their card. Others told us they were checking out at another franchise location, and left and drove to our location to be able to get their points. Our logo/virtual business card is in their wallet at all times so we stay front of mind every time they thumb thru their wallet. We are very happy with this program and wish the rest of our franchisees and better yet our franchisor would adopt the program, to help build brand loyalty overall.

Avantages :

Ability to sort, organize, analyze, export, sync to constant contact and postcard direct mail programs. Address auto-updates. Lots of reports. Multiple user logins with various levels of access (ex: data entry only, vs admin etc). Options for terminal, web, or POS integration for use during the customer's transaction. Ability to link cards for multiple family members/employees.

Inconvénients :

Some of the reports can be confusing to use/ read.

Réponse de l'équipe de Pro/Phase Marketing

il y a 7 ans

Thanks for the review! We really appreciate it. We do have a customer facing app option with tons of marketing options for you to use with it as well as a tablet that you could choose to use to have members enroll themselves. Someone from our team will reach out soon with some information on this shortly. -RepeatRewards