Pour qui ?
Des gestionnaires de biens pratiquant la location saisonnière, avec 5+ propriétés qui cherchent à gérer et augmenter leurs réservations ainsi qu’à offrir une expérience unique aux voyageurs.
Notes moyennes77 avis
- Note globale 4.5 / 5
- Facilité d'utilisation 4.5 / 5
- Service client 5 / 5
- Fonctionnalités 4.5 / 5
- Rapport qualité-prix 5 / 5
Informations sur le produit
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- Version gratuite Non
- Version d'essai gratuite Non, obtenez un essai gratuit
Cloud, SaaS, web
Formation en ligne en direct
Support en horaire de bureau
Informations sur l'éditeur
- Fondé en 2011
En savoir plus sur Vreasy
La solution tout-en-un du PMS de Vreasy vous aide à gérer et à croître votre activité, en publiant sur les principaux portails tels Airbnb, Booking.com, HomeAway et TripAdvisor gardant ainsi vos calendriers à jour. Vous pouvez également prendre des paiements par carte de crédit et automatiquement générer des rapports professionnels pour les propriétaires. Notre module de relation avec les hôtes et l’application de e-concierge, Guidal, permet des revenus complémentaires et des réservations directes
Vreasy - Fonctionnalités
- Gestion de l'impôt
- Gestion de site web
- Gestion des locataires
- Gestion des places vacantes
- Paiements en ligne
- Portail des locataires
- Vérification de crédit
- Avis et notes des clients
- Base de données de biens
- Gestion des contacts
- Gestion des fournisseurs
- Gestion des frais et des commissions
- Gestion des leads
- Gestion des ordres de travail
- Gestion des réservations
- Gestion des tâches ménagères
- Relevés de propriétaires
- Traitement des paiements
- Gestion des promotions
- Gestion des réservations de chambres
- Gestion des taux
- Notes de réservation
- Réservation d'activités
- Réservation de tiers
- Réservations de groupe
- Support client
Avis les plus utiles sur Vreasy
Publié le 19/03/2018
I am extremely happy that we decided to use Vreasy as our property management system.
Commentaires: I run my business 24h from all different places so I need quick access to guest notes and booking details on the go from my phone or tablet. The smart calendar/reservation view and guest search system is great for this. I use the automated SMS service for payment and guest communication reminders. When I have done the task, I delete it from my phone messages so that I know exactly what still needs to be done (I saved contact number as "My Vreasy Agenda") - I feel in total control over my business and I don't need to be in front of a screen at all times feeling I might be missing something.
Avantages: The smart calendar view is fantastic - easy to use and to access guest details on the go. It is extremely easy to search for guests and see if they cancelled or not. I love the automated and manual guest messaging system and SMS reminders sent to my phone (would be good to get reminders of bookings made prior the reminder set up of for example 30 days for payment). I like the idea of payment through the software, but we use a cheaper banking method where we can use different bank accounts. I love the guidal and arrival form option for my guests, though it would be good to know some statistic on how many guests actually press the link. I like the idea of splendid services, though we do not use it, I don't think there is a set up for Australia? I love the full integration with booking.com, our main booking agent. I really do appreciate the customer support, it is very helpful to know that you answer my questions so efficiently (though I am on the other side of the world). I also love seeing new updates/designs being made on the software - it inspires me to use more features in Vreasy and to make improvements to my own business. Thank You!
- The loading time to set rates for all properties in the calendar view.
- Reports. I need to know future occupancy for our rate settings. I wish to have a detailed report and printable versions for all my owners. I am not very happy with the data export version, that just puts data into an excel spreadsheet and I end up having to design and change the report anyway. We take a percentage of the monthly income as a management fee. We also charge our owners a cleaning fee for each departure. I still calculate this manually, but we are hoping it can be added to future updates of Vreasy. A total monthly revenue report after all possible expenses would be much appreciated.
- The cleaner organization. I got more than one cleaner and they do not want to be signed up to Vreasy. One of them are, but she gets SMS reminders for ALL departures, when she only clean a few of them. Would be good to have a "departure cleanings" schedule where I can write my cleaners names and print it out for them/email it to them. I also would like a monthly overview of cleaning assignments to make sure all departures are organized.
- I need a "manager only" note section, to store private credit card details not to be seen by staff or owner.
- That the automated SMS system has limited characters and splits the SMS. Also that it is being sent from a different phone number than my own (confuses guests). I understand it is a free service, but I wouldn't mind paying money to get it right if possible
Publié le 12/10/2016
a great tool for customer service and extra revenue
I suppose to be one the first italian users since early 2014.
My business is increased in these 3 years, and I've been using more and more Vreasy to improve costumer service, and generate ancillary revenues.
as a New Starter, in a New market, with no direct competitors, you can't win them all, but I've been always appreciating the will to improve and not give up
+ time saver
+ customer oriented
+ ancillary revenue
already share with martin, andrei,anca,alberta,leonardo,marco,shane, and many others)!
import tel/mail automatically from arrival form.
create a tool to send easily and quickly mails to ALL (almost;) previous guests!
Réponse de l'éditeur
envoyé par Vreasy le 13/10/2016
Thanks for your review. It's been great working with you over the years and we are delighted that you have managed to grow your business with Vreasy.
Everyone here would like to thank you for your continued support and we can assure you that the features you need are a priority and our development team are working hard on them.
Feel free to contact us if you have any questions