Description de Bloomfire
Bloomfire est un leader de la gestion des connaissances, proposant une expérience qui connecte les équipes et les individus aux informations dont ils ont besoin pour exceller dans leur travail. Cette plateforme cloud de gestion des connaissances offre un lieu centralisé et consultable qui permet aux employés d'utiliser des connaissances partagées et de développer l'intelligence collective de leur entreprise. Contactez l'éditeur pour plus d'informations ou pour planifier une démo.
Qui utilise Bloomfire ?
Bloomfire est idéal pour toute équipe, entreprise ou organisation à la recherche d'un moyen utile de partager des connaissances de manière sécurisée, facile et pertinente.
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Easy to use
Enables employees with a trove of knowledge
I love how Bloomfire empowers everyone in our company to contribute to our knowledge base and interact with each other's contributions. The community features - commenting, liking, thumbnails - are key to creating that community feel. And it makes such a difference day-to-day to have a single source of truth for our organization. Also, you can't beat Bloomfire staff. Everyone I've interacted with from customer success to product to engineering has been top notch. They are responsive to immediate support needs and they evolve the product based on customer feedback.
Some employees find the navigation and search to be challenging. There are some things we need to change about our own implementation to address these issues, and we look forward to future product updates as well.
Alternatives envisagées :
Happy with Bloomfire existing Functionalities
Commentaires : it's been a year with Bloomfire and the initial migration process was pretty smooth and we are enjoying using the platform.The 2 key things that can make the platform even better are, the bulk upload option and the deeper access restriction options.
The search features and the capability to have the blogs/ articles created within it.The archival system and the version controls are the best ever features..
having 2 links created for the same post when it is mapped under 2 groups.
A good platform for organization to begin their KM journey
Commentaires : Its been a pleasant experience overall with Bloomfire.Though scaling up the experience for multiples teams is a challenge.
Amazing SearchEase of UseContent Management
Lack of CustomizationsAPI integration with O365Quick upgrades and deployments can help
Alternatives envisagées :
Bloomfire - Exceptional platform
Commentaires : Overall, we needed a knowledgebase that was better for our department. Our previous KB was a bit of a mess and very difficult to search or find any basic information. Bloomfire has been an amazing change! I would choose them everyday.
Key aspects: searchability, how it looks, and organization features.
I feel that the reports could be enhanced. We would like to pull data easily such as documenting if/when people are logging in. Right now the process is extremely manual (you have to look at each person individually). However, customer service has been wonderful in assisting us in this. Additionally, it would be amazing to update some of the formatting options. The bulleting in particular can be very finnicky.
Bloomfire is THE platform (and partner) for expanding the use of our data
Commentaires : Took our team to the next level. Love it.
Easy to use - for uploading and downloading content
Nothing really, but to get the most out of it you really need a plan for organizing the content. Their team helps with that, but it's not something you can just do and forget about - you need to constantly be thinking about how to maintain the content.