Intralinks VDRPro

Dataroom très intuitive

Avantages :

Plateforme de dataroom très facile d’utilisation, avec un service client disponible

Inconvénients :

Rien à signaler, très bon outil et service

Intralinks VDR review

Commentaires : Intralinks is my favourite VDR for sell-side projects, mainly due to the ease to manage Q&A and users, which are normally the most demanding tasks in VDR management

Avantages :

The Intralink's customer support is great, and it helps to get quickly familiar with interface. Also there is a lot of flexibility in terms of profiles & privileges

Inconvénients :

The software his a bit strict in terms of managing folders and the automatic numbering does not work properly some times

Great product with incredible customer service

Commentaires : - Have used Intralinks VIA extensively over the past 9 years

Avantages :

- Very quick and helpful customer service - no wait time - High level of functionality / features

Inconvénients :

- More expensive than other options - Would like an option to securely share files on a one-off basis without needing to set up a dataroom

Avoid Intralinks at all costs!

Commentaires : The initial experience: Dated, complicated and clunky interface and setup process. Setting up a virtual data room shouldn't be so complicated. Ongoing bugs required frequent communication with Intralinks support. The time that should have been spent on document gathering and uploading was spent trying to get answers, help, and issues resolved. Managing Intralinks became a full-time job. Training others on how to use Intralinks took up so much time -- again, this time should have been used for completing the due dilligence process. Eventually, due to the ongoing issues, all parties involved in the due diligence process agreed that Intralinks was slowing the process and was unusable. We are talking about smart Accountants, lawyers, bankers, and business executives all had the same conclusion and opinion of Intralinks. And how does Intralinks respond? They insisted on an 'amicable resolution' which involved two choices: Pay in full, or they'll send to collections. Yep, that's how Intralinks deals with product failures on their side. Their concern is monetizing customers. Nothing more. Security, quality, customer satisfcation means nothing to Intralinks as evidenced by how they handled our experience.

Avantages :

Unfortunatley, our experience with both Intralinks product and customer support were so negative we can't offer up a single 'Pro' to using Intralinks.

Inconvénients :

What a horrible experience. The due diligence process is stressful enough -- Intralinks totally compounded this stress. We encountered bugs, clunky, and unnecessarily complicated user interface for both administrators and users.

Promising VDR, lacks some adjustments

Commentaires : It is a safe platform that helps business to exchange information. My experience with the platform is in satisfactory levels, but it could improve if some features such as the application a mentioned in the previous message would be included.

Avantages :

The reports that we are able to download with the documents ID, upload date and time are very practical and really help us to maintain a good control of new items.

Inconvénients :

The platform lacks a downloadable application in order to facilitate its usage. When comparing with the iDeals platform, that feature is crutial on my preference towards iDeals.