ZENOTI
Description de ZENOTI
Zenoti est un logiciel web utilisé par plus de 6 000 spa, salons et centres de cure dans le monde entier qui est aussi bien adapté aux petits spa qu'aux grandes chaînes de plus de 200 sites. Une solution tout-en-un élégante, facile à utiliser et générant des résultats commerciaux réels comme une fidélisation accrue des clients, des revenus plus élevés et des gains de temps considérables pour vous permettre de vous concentrer sur vos clients. Zenoti est tout ce dont vous avez besoin pour rationaliser et développer votre entreprise.
Qui utilise ZENOTI ?
Zenoti est un logiciel web utilisé par plus de 6 000 spas, salons, centres de cure, studios de yoga et de fitness dans le monde entier qui est aussi bien adapté aux petits spa qu'aux grandes chaînes de plus de 200 sites.
ZENOTI ne vous convainc pas tout à fait ? Comparer avec une alternative populaire
ZENOTI
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Avis sur ZENOTI
Manoj
Alternatives envisagées :
Wellness software that does really well!
Commentaires : Been using this software for over 4 years, it is consistent and supports most operations of the salon. Interacted with many members of the Zenoti and they are always forthcoming with solutions and ideas. We now use Zenoti as the core software and integrating with other software to compliment and support the day to day functions of different departments.
Avantages :
- Real Time - Easy access & navigation - Setup and implementation is quick - Support and troubleshooting is quick - Mailer on regular updates, testimonials and industry best practices
Inconvénients :
Chat support on complex scenarios/ requirements. Sometimes it takes the whole day. Its easier to discuss complex requirements over the phone.
Rueben
Alternatives envisagées :
A very great upcoming Product!
Commentaires : We started with lots of downs as our setup process and some of our other system functionalities where not working. As more and more updates started to occur and we where given a rep for the product we where able to get all the assistance we needed to get rolling. I truly enjoy the experience and functionality now for this product and it has grown exponentially since we first started with it. I truly Believe it is the best product on the market right now!
Avantages :
The ability to consolidate multiple functioning systems into one.
Inconvénients :
There are so many features and access to fully customize that it can get really overwhelming during setup
Lisa
Alternatives envisagées :
Do not use this company. Honesty and Integrity are not what they represent.
Commentaires : TERRIBLE. Their team will tell you what you want to hear to close the sale, but there is no follow up after the sale. The lack of follow up is then followed by lies about what they are doing to fix the problem.
Avantages :
We liked the Promise of what this company could do - However we never got to experience it.
Inconvénients :
We were excited to use this company for our software because of everything they offer. We explained that we needed a quick onboarding process and were assured that this would happen. We paid upfront for onboarding and the first month's service. At that point we couldn't get anyone from the company to respond to us for 15 days. Since then, we have been promised a refund for over a month a now, and [SENSITIVE CONTENT] keeps assuring us that it's been issued and it's on our banks side. They are not a truthworthy company, they do not do what they say. Buyer beware.
Jackie
Alternatives envisagées :
Zenoti Review
Commentaires : It’s been great due to [SENSITIVE CONTENT]. Change is hard and he’s really helped us get to the system we need and want. I like the personal touch with our rep.
Avantages :
[SENSITIVE CONTENT]. He’s been Amazing at helping us adjust to the change. I Ike the way it looks and there’s some really easy functions to it. I like the class sign up.
Inconvénients :
There’s some things that are fluid with a yoga studio. The inability to change a clients membership between packages, for example is we do a challenge and they have an existing package, I would like to have the ability to set priority in pricing options. So the system will pull from the challenge or the most important one and leave the class passes I also do not like thaT you have to open an invoice to change the date of a memberships. We will our chase a membership say on Friday for a student who took class in a Monday and it’s a lot of steps to do that.
Megan
Zenoti for your Medspa and Salon
Commentaires : We are able to provide great customer service and experience all in one place. We used to have a software for our CRM and then one for Marketing. Now we can do all in one place which is fantastic!
Avantages :
Zenoti has a ton of features that make their software stand out to others that we looked at and the competitor that we used for 20 years. We love that Zenoti focuses on the client experience and has helped us enhance it by having a loyalty program, texting capabilities, email capabilities, marketing capabilities, an app and more all in one place!
Inconvénients :
The hardest part about this software is that their support team is based in India and although someone is always available via their chat, I would like to be able to pick up the phone and get answers to my problems immediately.
