Pour qui ?

Our intelligent SMS platform provides a complete internal, external, and marketing messaging platform for companies of all sizes from startups to large enterprises.

Notes moyennes

51 avis
  • Note globale 4.5 / 5
  • Facilité d'utilisation 4 / 5
  • Service client 4.5 / 5
  • Fonctionnalités 4 / 5
  • Rapport qualité-prix 4 / 5

Informations sur le produit

  • À partir de 195,00 $US/mois
  • Version gratuite Non
  • Version d'essai gratuite Oui
  • Déploiement Cloud, SaaS, web
  • Formation Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Support en horaire de bureau

Informations sur l'éditeur

  • Trumpia
  • http://trumpia.com/
  • Fondé en 2008

En savoir plus sur Trumpia

Trumpia offers a complete text messaging solution that starts with basic features like mass texting and keywords. They've distinguished themselves by pioneering advancements like:
Smart Targeting: send only relevant messages, Auto-Campaign: carry out tasks without human intervention, & Enterprise: set data and feature access rights. These culminate into what they call Lifecycle Engagement, helping you automatically build relationships, from lead collection to conversion to feedback loop.

Trumpia - Fonctionnalités

  • CTA personnalisables
  • Campagnes de drip marketing
  • Contenu dynamique
  • Lead scoring
  • Marketing social
  • Pages de renvoi et formulaires web
  • Sales intelligence
  • Search marketing
  • Segmentation
  • Suivi des visiteurs de sites web
  • Suivi du ROI et de l'analytique
  • Tests A/B
  • Codes courts
  • Coupons mobiles
  • Envoi de SMS en masse
  • Gestion des contacts
  • Jeux concours par SMS
  • MMS
  • Messagerie bidirectionnelle
  • Messagerie planifiée
  • Mots-clés mobiles
  • Personnalisation de messages
  • Rapports et analyses
  • Sondages et votes

Avis les plus utiles sur Trumpia

Excellent software, super-responsive support team.

Publié le 11/04/2018
Art J.
President
Marketing et publicité, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
4 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Allowed me to reach people that get way too much email to read it all.

Avantages: I like the versatility the most. There are plenty of text messaging solutions out there, but none that can do what Trumpia can do. Text with photos, images, video, audio, numbered mobile coupons with a private web-based redemption site that employees can access on their mobile phones to record discount programs. There's also a web-based customer loyalty program function that replaces paper cards entirely. Tons of options that marketing departments need, like surveys and trackable hyperlinks and automated variable messaging with additional list segmentation depending upon customer response. Has some features that educational and religious organizations would use, though I'm not in those markets. I really am hooked on the list segmentation and automation capabilities. This provides me with the ability to tailor my messages to subsets of the customer base. Set it, and forget- the software does the work. The best feature? That's easy: people actually read their text messages, unlike email, although Trumpia can do that too. It's a single platform that can do texts, email and social media. The USA-based customer support is first-rate and very personal. They've helped me many, many times. I'm not a techie, and support is very important to me. They have a video training library with dozens of short feature videos. I'm very happy with my purchase.

Inconvénients: That I didn't discover it sooner. A bit of a learning curve for my limited tech capabilities on some of the more advanced features. The support team walked me through those, though.

They have been extremely helpful. My business is using the system as white label.

Publié le 08/03/2018
Heidi S.
Owner
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix

Avantages: It does what I need almost exactly without me having to have custom software built. I've had to alter what I wanted and how I would like it to work, but not by much. It was a challenge getting it set up because it is completely custom, but when we got it right, it's been amazing and so affordable. I had to purchase my own short code for contests and their team was amazingly helpful in that process.

Inconvénients: I would like the ability to adjust online sign-up forms just a little more than what the system will allow.

We continue to trust Trumpia with our marketing needs. Thank you, thank you, thank you

Publié le 08/03/2018
Lucia F.
President
Loisirs, voyage et tourisme, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: We enjoy using Trumpia for marketing to all of our clients. The ease of use, training and functionality is what keeps us coming back and recommending to other friends and colleagues.

Inconvénients: We are aware that there are some limitations as with all technology, though as a manager I cannot think of any cons.... maybe just the price ;)

Good so far

Publié le 06/03/2018
Blake C.
IT Admin
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
Rapport qualité-prix

Avantages: Value and support has been awesome every time I call I have been able to get a quick response. I also like that they do annual and non profit discounts.

Inconvénients: Not being able to text from your phone to a keyword. I would like to be able to set up mobile phone numbers that can text a list like other vendors.

3 Years in and no complaints at all

Publié le 05/03/2018
Julio F.
Vice President
13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: Trumpia has been an excellent resource for our company for over 3 years now. The ease of use, great communication, and highly effective marketing tools make working with Trumpia all the better.

Inconvénients: I personally do not have any cons, however, I do think the mobile version of the site can be improved.

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