Pour qui ?
Que ce soit au niveau du Congrès ou des municipalités, NationBuilder associe votre site web, votre base de données sur les individus et vos outils de communication, afin que vous puissiez motiver et mobiliser vos supporters.
Notes moyennes28 avis
- Note globale 4 / 5
- Facilité d'utilisation 3.5 / 5
- Service client 4 / 5
- Fonctionnalités 4 / 5
- Rapport qualité-prix 4 / 5
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- Version gratuite Non
- Version d'essai gratuite Oui, obtenez un essai gratuit
Cloud, SaaS, web
Formation en ligne en direct
Support en horaire de bureau
Informations sur l'éditeur
- Fondé en 2009
En savoir plus sur NationBuilder
Inclut un outil de création de sites web avec des thèmes et des modèles de pages gratuits, une base de données dynamique des membres, des découpages de pelouse, des feuilles de marche numérisables, un dynamitage d'e-mails, une gestion des donateurs et des collectes de fonds. Animez votre communauté et vos bénévoles grâce à NationBuilder Match et associez automatiquement votre liste de diffusion à Facebook, Twitter, LinkedIn et Klout. Créé pour les campagnes politiques et les gouvernements de toutes tailles, les organisations d'adhésion et d'anciens élèves, les organismes à but non lucratif, les organismes de bienfaisance, les groupes de défense des intérêts, et les petites entreprises.
NationBuilder - Fonctionnalités
- Actions découlant d'un événement
- Ambassadeurs de marque - Clients
- Ambassadeurs de marque - Politique
- Engagement social
- Gestion des ambassadeurs de marque
- Gestion des campagnes
- Gestion des demandes
- Gestion des formulaires
- Programme de récompenses
- Suivi des législations
- Analyse de campagne
- Base de données d'électeurs
- Calendrier des événements
- Ciblage des donateurs
- Données démographiques
- Gestion des bénévoles
- Gestion des collectes de fonds
- Gestion des contacts
- Gestion du personnel
- Suivi des contributions
- Traitement des paiements en ligne
- e-mail marketing
Avis les plus utiles sur NationBuilder
Publié le 26/08/2017
Great concept, but execution needs work
*Powerful CRM for non-profits and political organizations
*Fantastic integration with social media.
*CRM is great at identifying prospective supporters among multiple mediums such as social network, email, and webpage
*Strong integrated communications tool that allows you to respond to engagements with your organization across multiple tools and automatically record your interactions within the individual user CRM profiles
*CRM has a good clean up tool that helps you merge fragmented prospect information into one complete profile if it was not done automatically already by this tool.
*Financial tool to track donation progress for your organization
*Overall tool feels restrictive and lacks some basic features
*UI is inefficient and not friendly to use and is intuitive only to people already in the development industry who may find this cumbersome. Menus in menus in menus.
*Support is mostly paid and seen as a key business driver for the organization other than development requests. This is a curious business decision considering the tools complexity and target market and likely leads to low retention rate among organizations who trial it. They are focused on tier 1 customers.
*Support for Events is very elementary. The tool is useful on small events only when tickets are involved, unless you want to use pen and paper check in's. There is no app support for check ins, no scannable tickets, and checking in requires a computer and many many clicks per person.
*Very restrictive HTML support that blocks external integrations and embedding on your web page. This seems to have been a business decision to encourage paid development in their business model.
*No native discussion/forum support is a key missed opportunity for engagement with the CRM. They have a work around with suggestion box but its sub standard and would make encouraging debate difficult as its not the core of its design.
*Email campaign support is very elementary and difficult to use and test. Support for external tools such as Mailchimp or Constant Contact is very limited. Mailchimp contact sync is availabe and thats all.
*Financial tool is missed opportunity due to lack of integration features with payment processors to import transactions and link them to people within CRM
*Membership tool is poorly designed and makes managing paid membership difficult as a fundraising option within this tool without manual input.
Publié le 07/11/2018
NationBuilder is outstanding
Commentaires: We were looking for an all-inclusive solution for our CRM and CMS needs at an affordable price. We looked at literally 200 solutions and decided that none were perfect but NationBuilder provided the best solution. We have been very happy with the choice and have been a customer for over 4 years.
Avantages: We were looking for a fully featured, integrated CRM and CMS system that was easy to get up and running at a price that a very small non-profit organization could afford. We found that NationBuider has with very powerful tools to help drive our success. In addition, the customer support is outstanding...from the videos to the very accessible support team, they go way above and beyond the norm to make sure you are well taken care of.
Inconvénients: Like any software, there are constant updates to comply with new regulations and requirements. Although NationBuilder does a good job of explaining the changes, it still requires work to keep up.
Publié le 15/09/2017
Too Early To Tell
Commentaires: I have been using NationBuilder for a charity that I volunteer for now for about 8 months. At first I hated it because it seemed like it was very constricting but then I grew to like it. It includes a lot of features for organizations or groups who need a tool that includes everything in one place. It includes an email tool, your website, a crm and even social media measurement data for records. The reporting features and ways to pull people by tags can get sticky but overall I think they offer the future of what people need with this solution.
Avantages: Everything is in one solution at one low price. You can have all of your donors, volunteers and staff all in one database and have it manage your website and communications at the same time.
Inconvénients: Knowing what to do with the data can be tricky and sticky. Also training your staff on how to use NB is hard - there's a big learning curve and many don't know that there are unlimited uses for the system.
Publié le 05/08/2015
Excellent CRM choice for multi-tiered political organizations.
Commentaires: The LPNC selected NationBuilder as our CRM of choice in mid-2013 and have been using it for two years now. NationBuilder enables you to integrate your website, Facebook page, Twitter account, LinkedIn account, and Meetup.com accounts'and e-mail and phone communications'for both incoming and outgoing communications'and, of course, record a history of these interactions. It also handles donation tracking, voter history, and relationships between your supporters'and can produce pertinent voter or contributor lists upon demand. It is also possible to design a constellation of 'nations' and define what data to share between them. So, for example, the NC state Libertarian Party nation and the Wake County Libertarian Party nation share all contact information (e.g., phone and e-mail data) for individuals who reside in both databases, but not contact or donor history (except to identify who has contributed). Sharing is also possible with campaign nations (e.g. for particular candidates or issues). Generally, functionality in NationBuilder for any particular activity is adequate or better. For example, you can send out an e-mail blast from NationBuilder to a list just as easily as in, say, MailChimp. MailChimp'being focused on e-mail management'affords you some useful analytics and other customization bells and whistles that the more utilitarian e-mail management NationBuilder lacks (e.g., MailChimp automatically provides you a breakdown of how often folks on your list have responded to your e-mail blasts, breaking the list down into five segments'those data are in NationBuilder but you would have to work at retrieving them). But on the other hand, the integration with the data NationBuilder provides enables you to perform tricks you cannot match with MailChimp (e.g., variables in the text of your e-mail message keyed to the last time someone voted or contributed or retweeted an LPNC tweet). NationBuilder is an excellent CRM choice for multi-tiered political organizations that need to share data.
Publié le 24/11/2016
Great idea, but not fleshed out enough.
Commentaires: NationBuilder has a lot going for it, but not enough to make me stay with them. I used their software for a short time recently and found the interface to be cumbersome and frustrating. The customer support is minimal - you get one rep for all needs (financial, tech, content, marketing, etc...). The introductory price point is really nice and makes me want to go with them, but with so many gaps in the software, I just couldn't do it. Up until recently (don't know if they've changed it), The email marketing section still required quite a bit of code! I can't see how that's friendly to anyone. Finding where you want to go is difficult with the navigation system they created. One of the huge pluses that I wish I could have stayed for, was the tagging system for all contacts. Pre-defined categories of labels can be applied to individuals or entire lists of people, and then used to create entirely new smart lists that can be emailed and communicated with. Sadly, it still is just not worth the headache of the rest of the software.
Avantages: Great concept, some of the system is built out really well (tagging contacts, web templates, integration of all services into a single database)
Inconvénients: Way too incomplete. System is in serious need of a user experience upgrade - badly. It was extremely frustrating to figure out and some of the services required code-knowledge.