Sendible

Sendible

par Sendible

Description de Sendible

Outil de gestion des réseaux sociaux avec surveillance de la marque, partage de contenu, prise en charge de plusieurs réseaux, analytique et suivi des réseaux sociaux et des e-mails.

Informations sur Sendible

Sendible

http://www.sendible.com

Fondé en 2009

Prix de Sendible

Sendible n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de Sendible est disponible à partir de 29,00 $US/mois.

À partir de

29,00 $US/mois

Version gratuite

Non

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

Sendible - Fonctionnalités

Logiciels d'analyse des réseaux sociaux
Analyse des campagnes
Attribution de leads
Collecte de données multicanal
Planification des publications
Rapports personnalisables
Suivi de l'engagement
Suivi des promoteurs
Surveillance des concurrents
Collaboration
Engagement des clients
Gestion de contenu
Gestion de plusieurs comptes
Planification des publications
Rapports et analyses
Suivi des marques
Suivi des médias sociaux
Édition automatisée
Analyse des sentiments
Ciblage du public
Gestion des tâches
Intégration du marketing automation
Intégration multicanal de réseaux sociaux
Lead nurturing
Messagerie instantanée
Saisie de leads
Suivi des marques
Suivi des médias sociaux
Support client
Système de calendrier et de rappel
e-mail marketing
Alertes configurables
Analyse de la concurrence
Analyse des sentiments
Analyse/notation de l'impact
Engagement des clients
Gestion de l'é-réputation
Segmentation du public
Suivi des promoteurs
Suivi des tendances
Tableau de bord
Analytique
Ciblage client
Filtrage des mots-clés
Gestion de contenu
Gestion de plusieurs comptes
Gestion des contacts
Planification des publications
Suivi des conversions
Édition automatisée

Avis sur Sendible

Afficher 5 avis sur 76

Note globale
4,5/5
Facilité d'utilisation
4,4/5
Service client
4,4/5
Fonctionnalités
4,3/5
Rapport qualité-prix
4,3/5
Nikki S.
Owner
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    4/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 03/01/2020

"Best Social Media Scheduling Software that Includes GMB & Instagram Direct Scheduling"

Commentaires: Sendible provides the features most important to me at a price that doesn't break my budget. I feel their support team has been responsive, and I look forward to continued improvements with this product.

Avantages: Scheduling Google My Business (GMB) posts was important to me. Sendible not only has this feature, but allows the utilization of the 'button' feature when creating a post. Sendible also allows scheduling to Instagram... true scheduling, not a reminder that you then have to post from your phone.

Inconvénients: The mobile app is glitchy. I haven't been able to edit a scheduled post from the mobile app - it crashes everytime. Support has continued to stay in touch and work on it, but no fix yet.
There's a new version coming out, so perhaps it will be fixed soon. I am hopeful.
Also, their concept of 'services' takes a bit to get used too... but once you figure it out, I see the advantage of arranging their pricing this way.

Réponse de l'éditeur

envoyé par Sendible le 06/01/2020

Hi Nikki,

Thank you for leaving us such kind words. We appreciate all the feedback you give us.

Katey

  • Provenance de l'utilisateur 
  • Publié le 03/01/2020
Kaylee P.
Communications Director
Marketing et publicité, 51-200 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    3/5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    7/10
  • Provenance de l'utilisateur 
  • Publié le 22/10/2019

"Simple and As Complicated As You Desire"

Commentaires: Overall, Sendible has been able to do everything we need it to do for our business. It is sometimes tricky, but usually gets the job done with minor errors. We are able to use it on our main platforms and we haven't had to request customer service support more than once in the last year, which is definitely a benefit. We have yet to take full advantage of the entire scope, but we're hoping to fix that soon. Sendible looks simple enough and is fairly manageable.

Avantages: When you need something simple, you can use Sendible and keep it as simple as you want it. If you want it more complicated, there are enough widgets to use. There are alerts when things are happening, and I receive weekly emails regarding news, updates, and upcoming webinars that can provide insights into using the software, SEO, and more. Sendible is easy to work with and does the job I need it to do.

Inconvénients: Sendible doesn't always learn quickly; some of the notifications refuse to go away. LinkedIn requires users to log in again through Sendible every 60-90 days which is tiresome and occasionally forgotten, so it affects our calendar. The tracked metrics could be more specific with more personalization opens. The webinars are occasionally helpful but can be repetitive. It doesn't interact well with Instagram and is limited to its social library.

Réponse de l'éditeur

envoyé par Sendible le 29/10/2019

Hi Kaylee,

Thanks so much for taking the time to leave us a review! We appreciate the honest feedback.

Katey

  • Provenance de l'utilisateur 
  • Publié le 22/10/2019
Freddy S.
Founder
Santé, bien-être et fitness, 2-10 employés
Temps d'utilisation du produit: Essai gratuit
  • Note globale
    2/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    3/5
  • Support client
    1/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    3/10
  • Provenance de l'utilisateur 
  • Publié le 25/05/2020

"Not impressed and rather disappointed"

Commentaires: I landed on Sendible after recommendations from colleagues and after reading many reviews. From the time I read a review (published May 8) to the time I tested out the software (May 15) the trial changed from 30 days to 2 weeks. Okay no problem, I can roll with that. Android app worked great and I really liked the Canva integration, how easy it was to use, the different available planning calendars, the ability to include multiple images on an Instagram post, and that you could schedule the first comment for an Instagram post. Within the first day, the Android app stopped working (could not schedule a one image post let alone multiple images). There was no help available and the troubleshooting tips did not resolve my issue. An email request for assistance received a response after at least two days. The gist of it was "well those on a trial plan don't receive any assistance." Furthermore, the pricing plan I was considering had changed and was now less money but also had less features. Someone named [SENSITIVE CONTENT HIDDEN] then emailed me stating she wanted to correct the situation and offered different alternatives. It's now going on a week with no response. One star for the attitude I perceive from them and one star for the overall experience.

Avantages: Ease of use, pricing plan and associated features, calendar, Canva integration, Instagram first comment

Inconvénients: Android version of app stopped working properly, no assistance for those on a trial plan, delayed email responses in excess of 2 days, change in plans, pricing, and features in the middle of the trial, change in trial from 30 days to 2 weeks

  • Provenance de l'utilisateur 
  • Publié le 25/05/2020
Lee'ann B.
Founder
Marketing et publicité, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 08/10/2019

"Social scheduling made easy"

Commentaires: I have been using Sendible since August 2016 and it’s been a big time saver. I think it’s fairly easy to use not too much of a learning curve if you have just started with them.

Avantages: There are many pros with Sendible. First, I love that they are always evolving and introducing new features to the platform. It’s easy to schedule content on many platforms including Instagram, Pinterest, Google my Business (yes, you should be posting there!). There’s a Canva integration which makes creating graphics much easier and efficient.
Also, very easy to curate new content and add RSS feeds.

Inconvénients: I would say their app - I am on the go a lot and to be able to post content via the app would be ideal. It’s not as intuitive as the desktop platform. Hopefully it’s in the works and it more than likely is.

Réponse de l'éditeur

envoyé par Sendible le 10/10/2019

Hi Lee'Ann

Thank you for taking the time to leave us a review - we appreciate your feedback.

Katey

  • Provenance de l'utilisateur 
  • Publié le 08/10/2019
Cate S.
Chief Sanity Saver
Marketing et publicité, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 15/10/2019

"Sendible saved me!"

Commentaires: The best thing about Sendible is the support. I love the interface - after wrestling with how to schedule content my clients can see! But the support is amazing. Customer service is clearly a high priority - as it is in my own business - so I love that any support emails are empathic and understanding as well as helpful. Often I receive a personalised video that shows me - in my own account - how to achieve my goals.

Avantages: Easy to use, great interface, beautiful reports. It was easy to create an account and attach Facebook pages and Instagram accounts.

Inconvénients: I did need some help getting started. It wasn't clear to me how to start scheduling and I found scheduling a bit tricky in the beginning - partly because I give all my clients the ability to view their scheduled content. This means that I had to re-schedule some of my initial posts, so that clients could see them!

Réponse de l'éditeur

envoyé par Sendible le 25/10/2019

Hi Cate,

Thank you for taking the time to leave us a review - we appreciate your feedback!

Katey

  • Provenance de l'utilisateur 
  • Publié le 15/10/2019