Pour qui ?

NetFacilities solutions are flexible. Ideal configurations include property management, manufacturing, hospitality, education, food service, retail, Government, non-profit org, and service companies

Notes moyennes

118 avis
  • Note globale 4.5 / 5
  • Facilité d'utilisation 4.5 / 5
  • Service client 4.5 / 5
  • Fonctionnalités 4.5 / 5
  • Rapport qualité-prix 4.5 / 5

Informations sur le produit

  • Version gratuite Non
  • Version d'essai gratuite Oui
  • Déploiement Cloud, SaaS, web
    Mobile (iOS natif)
    Mobile (Android natif)
  • Formation Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • NetFacilities
  • http://www.netfacilities.com
  • Fondé en 2002

En savoir plus sur NetFacilities

NetFacilities is the #1 multi-site, multi-user, CMMS solution for facilities and property management. We've revolutionized how companies work together with their in-house maintenance teams, hired vendors, and product suppliers, to best serve their properties, employees, customers, students, and tenants. Integration like this is what's needed to perform at constant peak performance, at the lowest possible operating costs. Effective, easily repeatable processes is what we create.

NetFacilities - Fonctionnalités

  • GMAO
  • Gestion de l'énergie
  • Gestion de la maintenance
  • Gestion de licence logicielle
  • Gestion des garanties
  • Gestion des installations
  • Gestion des ordres de travail
  • Gestion des pièces
  • Gestion des ressources informatiques
  • Gestion des stocks
  • Gestion des équipements
  • Planification de maintenance préventive
  • Alertes de date critique
  • Analyse des flux de trésorerie
  • CRM
  • Fonctions pour courtiers
  • Fonctions pour gestionnaires immobiliers
  • Fonctions pour investisseurs
  • Fonctions pour évaluateurs
  • Gestion des marques
  • Gestion des portefeuilles
  • Gestion des transactions
  • Planification stratégique
  • Accès mobile
  • Achats
  • Gestion des clés et des serrures
  • Gestion des ordres de travail
  • Gestion des stocks
  • Gestion des techniciens
  • Gestion des étalonnages
  • Maintenance préventive
  • Planification
  • Suivi de l'historique des services
  • Suivi des ressources
  • Accès mobile
  • Facturation
  • Gestion des clés et des serrures
  • Gestion des ordres de travail
  • Gestion des stocks
  • Gestion des techniciens
  • Gestion des étalonnages
  • Maintenance prédictive
  • Maintenance préventive
  • Planification
  • Suivi de l'historique des services
  • Suivi des ressources
  • Codes-barres et RFID
  • Comptabilité des actifs
  • Gestion de l'amortissement
  • Gestion des cessions
  • Gestion des documents
  • Gestion du cycle de vie des ressources
  • Piste d'audit
  • Suivi de l'inventaire
  • Biens commerciaux
  • Gestion de l'espace
  • Gestion des fournisseurs
  • Gestion des immobilisations
  • Gestion des incidents
  • Gestion des inspections
  • Gestion des ordres de travail
  • Gestion des stocks
  • Gestion des visiteurs
  • Gestion des équipements
  • Maintenance préventive
  • Planification des installations
  • Planification des salles
  • Pour écoles
  • Propriétés résidentielles
  • Base de données de clients
  • Devis
  • Gestion des contrats
  • Gestion des expéditions
  • Gestion des stocks
  • Gestion des tâches
  • Gestion des tâches
  • Maintenance préventive
  • Planification
  • Rendez-vous récurrents
  • Routage
  • Base de données de clients
  • Biens commerciaux
  • Coût des tâches
  • Gestion des expéditions
  • Gestion des ordres de travail
  • Gestion des tâches
  • Gestion des équipements
  • Planification
  • Planification de la maintenance
  • Propriétés résidentielles
  • Routage
  • Suivi des ressources
  • Base de données de clients
  • Gestion des expéditions
  • Gestion des ordres de travail
  • Gestion des stocks
  • Gestion des tâches
  • Planification de la maintenance
  • Suivi des garanties
  • Suivi des équipements

Avis les plus utiles sur NetFacilities

Perfect solution to track and maintain EVERYTHING EVERYWHERE!

Publié le 30/03/2017
Justin V.
Property, Plant, Equipment Supervisor
Entreposage, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I manage everything you see at 9, soon to be 10, facilities across a 50 mile radius. The appearance of buildings, the air temperature and humidity inside all of the buildings, lighting, doors, driveways, etc. If you can see or feel it, it's my responsibility. I was doing alright at managing it all by myself and a few vendors, but at some point the "things-to-do" stopped making it onto the list because the list would never get done. I realized I had reached my limits and needed something else that could keep up with everything going on everywhere, because my brain was just maxed out. In comes NET Facilities. I checked out a few other programs and they didn't have things set up the way I needed them to be done. I manage things and equipment and assign jobs to people. The instant help I received to get everything set up and in the system was invaluable! I was able to go at my pace for the set up and anytime I had a question or wondered how to do something it was great knowing that help was a phone call or email away and I would get to interact with 1.) A REAL LIVE AMERICAN PERSON 2.) THE SAME PERSON I TALKED TO LAST TIME. Every time I talked with my assigned set up person I referred to the system as a "monster-of-a-program" and the set up as "feeding-the-friendly-monster. I and my staff have been using the system for almost a year now and we are all thrilled with how well the system works and the ease of use. At any one time I can see all of the things that need to be done, what is getting done, what is not getting done, who jobs are assigned to, who made the jobs, priority levels for those jobs, etc. I even have vendors who have told me they really like my system because it makes their job easier. They get a detailed email when there is service work to do telling them the following: what facility, where at that facility is the issue, what the problem is, who made the work order, and they can see past work that was done for that item in question. Did I mention the system can create invoices, track repair costs, inventory use, ordering and reordering, track repair times for employees, and on and on it goes. I'm so glad I found NET Facilities! It has only been a year of using it, but it has already paid for itself in effectiveness. I can't believe I didn't find it sooner.

Avantages: Super detailed and easy to use. You can track anything anywhere and see ALL history of repairs done to any single item. The real people support was a tremendous benefit to the system and getting it up and going. My employees love it, my vendors love it, my accounts payable department loves it. I can't say enough good about it!

Inconvénients: There is absolutely no cons to the system. Getting set up is challenging but there is a tremendous amount of help with that and you get to put all of the set-up work on the Net Facilities staff, who does it for you.

NetFacilities is a full featured work order system that works well for our resort property.

Publié le 11/07/2017
Dan W.
Facilities Director
Hôpitaux et soins de santé, 201-500 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: It helps organize our work orders. I love the portability with the phone apps. The inventory system is taking some time to implement, but it will keep important stores on our shelves and our property running more efficiently when done. The PM system is also taking us some time to implement, but we will be able to get rid of our clunky paper system which isn't working that well.

Avantages: Cost vs features. The user interface for submitting a work order is very easy and self explanatory. We are still finding new features that are useful to us. The company is responsive to questions and features are morphing into higher utility since the last major upgrade to the software. There are very few you can't get there from here roadblocks and those that I have found seem to be disappearing - if you let them know they are there. It is completely web based - no software to manage here. No user limits. Easy user permission changes. We control most of the setup - I don't have to upload something and wait for it to be formatted. Customer service is helpful.

Inconvénients: The menu interface is a bit clunky and can take awhile to remember where exactly that rarely used menu is. If you are in the middle of a task and you find that you have to add something to a menu, you lose what you are currently working on - that is changing - some menus have add buttons now. The help menu could be more helpful, but it is improving with time for those of us who don't want to pick up the phone.

Réponse de l'éditeur

envoyé par NetFacilities le 11/07/2017

Thank you Dan for the wonderful review! :)

I've noted things you've mentioned in "cons." Please know that if you have ideas, thoughts, or have suggestions for a better way something could work, we listen, and we develop our roadmap based on customer feedback.

Sincerely,
Shawn Dawson, CEO

A very capable Facilities Management tool!

Publié le 16/11/2018
Alex H.
Facilities and Assets Officer
Administration publique, 5 001-10 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Overall NetFacilities is an essential tool to manage the day to day operations on campus. It helps us to manage and process service requests in a timely, efficient manner. Using NetFacilities, we are able to stay organized and ensure that no requests are forgotten or unattended. I have also found the ability to schedule
and automate preventative maintenance work orders to be of immense value to our team.

Avantages: NetFacilities makes it very easy for our team to manage the number of service and work request we receive from the tenets on our campus. The ability to have notifications sent instantly to our team via email helps us respond to service requests quickly and efficiently.

Inconvénients: One area that could use some minor improvement is in the ability to generate customized reports. We were recently asked by upper management to figure out how many business days pass between the time a request is submitted and the first response acknowledging that the service request is in progress. Additional flexibility and the ability to customize reports would have made it easier for us to provide this information.

Intuitive software with a multitude of tools allowing for highly streamlined maintenance management

Publié le 06/02/2018
Peter W.
Assistant Operations Manager
Secteur maritime, 201-500 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Paperless work order system, ease of access and reporting. This system allows us to streamline our company process and better maintain maintenance records on company-wide equipment. We use the system for our various locations to put in supply orders and dispatch from our primary warehouse.

Avantages: Netfacilities is extremely intuitive coming with several key features allowing us to better run our companies maintenance processes. It easily organizes our work orders moving us away from a pen & paper system. We now have a much more detailed overview of our operation allowing us to better track company expenses and maintenance turn-around times. Full access to customization options on a per user basis allows us to establish hierarchies for system usage. The customer support is fantastic and CEO personally addresses any concerns we may have. The system is constantly evolving as new and exciting features are added expanding the systems functionality.

Inconvénients: Mobile application while functional and intuitive can at times be a little slow loading. Not a major concern. Currently no offline functionality but am told that is in the works and coming soon.

Great experience using the software, customer support is always outstanding.

Publié le 07/07/2017
Leonard P.
Facility Manager
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
3 / 5
Facilité d'utilisation
3 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Netfacilities has helped organize all facility related PM's. Gone are the days of tracking my items using elaborate spreadsheets etc.

Avantages: It is very robust. Once configured I've had only occassional, minor issues.

Inconvénients: It would be so nice to have reminder emails sent to assignees when workorders are over due. Maybe somehting the assigner can configure, like send reminder once per day or once per week. Something like that.

Réponse de l'éditeur

envoyé par NetFacilities le 10/07/2017

Hi Leonard,

Thanks for taking time to write a review. Your feedback is important to us.

for "Cons" you mentioned wanting to have a report sent once a day to advise you of overdue work orders. I want to let you know that all of our reports can be setup to process on a schedule and emailed to a distribution list of your choice.

For example, you could setup the "work orders by status" report to generate a list of overdue work orders and have the system process and send you the report by email on a daily basis.

Feel free to contact support to learn more about how you can set this up.

Thanks again for your feedback!

Lire d'autres avis